GlobalTranz Reviews 47

I was a customer for several months but found a new shipping broker after horrible customer service. They constantly provided bad freight classes and NMFC #s that resulted in high rebills from the carriers. My agents then would refuse to fight the rebills or take responsibility. I had shipments that got rebilled for 3x the original price. Haven't had any problems at all like this since I switched to another broker. I recommend avoiding at ALL costs.

I assume they are horrible to work for as well as I never had a agent last for more than 2-3 weeks before I was assigned another agent to work with.

2nd update: We finally received payment from the November invoice. The margins were not worth the collection processed but the file is closed now. Proceed with caution.

Update: They have replied to all reviews I have left. Taken our banking information and provided payment dates and still no payment made.

Do not use these guys. We've been told multiple times payment would be sent. Never again.

I would like to give this company a zero. They tried everything possible to take more money than what was agreed up. After one week of wanting an open credit care than trying to raise the price 56% percent I found a quality company

This company is by far the worst I've ever worked for. Consider yourself lucky to come across my review; it will save you a fortune by steering clear of doing business with them.

They quoted me a price and I agreed the product was shipped and then I received another bill? tried to contact them by email, phone and registered letter with no response, now going back and forth with by credit card company,,,,,what a rip-off company

SCAMMERS. BOGUS COMPANY. They send a contract which was stated clearly that They will inspect the shipment and after confirmation they will charge us. They checked and confirmed that it was perfect and they took the money and shipped the product.
After 5 weeks, they rebill for over $700 dollars by re-class.
When I reach out to SEAN STEPHENSON, WELEN WENG & ROBERT FIEDLER no response.
When I checked about the company then found multiple reviews saying a BOGUS & FRAUD Company.
NEVER DEAL WITH THEM. SCAMMERSSSSSSSSSS.

Biggest freight headache of my life, do not use. They will re-class and add countless fees. Your freight ends up double in cost. No other carriers treat me like this. I expect to pay what was quoted. My product is supplied in the exact weight and dimensions that they quoted. Cant wait to resolve and never use them again

I'm not their customer, I'm one of their agent for over 10 years. They push out a new TMS that's not even completed and full of issues. They also deleted the old system so there's absolutely no backup system. I'm losing customers because I can't operate normally, I didn't sign up for an agent program with a broken software.

Dishonest company that baits you in with low price and claim to reclassify your load to charge almost double the quoted price.. worst shipping experience I’ve ever had.. stay clear and find honest business.

I booked a load with Dave Peele.i arrived at shipper to get loaded but couldn't because I didn't have an appointment set. So after 30 mins of wasted he told me it would be 2 more hours with a possible fit in after 1hr.Told him I'd wait the hr and if not I couldn't get it. So he tells me to just leave and proceeds to curse me out.

WARNING: DO NOT USE THIS COMPANY or you will regret the decision. They will send you every invoice from the freight company (upcharged of course) even when they know it is not valid. If you ask them to dispute a charge, most often they will not put it thought. If you call to ask for disposition, you are ignored. If you file your own claim for damaged goods and the freight company (in the unlikely event) pays the broker for the damages, you will NEVER see that money. This is because they apply it to your open invoices EVEN IF THEY ARE IN DISPUTE. These guys are out for your money. Don't expect to see a dime from disputes and expect to receive unexpected add-on invoices months after a shipment is closed.

We hauled a load for this company December 9, 2022, we not only have NOT been paid, they ignore all of your inquiries about NET terms and anticipated payment date. The broker Ethan Derks does not respond to any emails as "he is currently out of the office." Same message every single time. I have reached out, with ZERO response from any department in this firm. We will be notifying their customer about their failure to pay the carrier. ABSOLUTELY DISGUSTING.

I have yet to be paid for a load delivered 3 months ago. Broker wont return my call. AP wont return my calls or emails. In process of filing court proceedings against them. Do not hail for this company. I repeat, DO NOT haul for this company You wont get paid..

Quoted rate then recharged almost twice original amount. THIRD charge was for a shipment that wasn't ours. Getting annoying monday emails from someone there discussing her daily life. After constant emails disputing charges AND forwarding emails from an acct. executive that HE STATED were in error and that shipments were wrong they CONTINUED to demand payment.

There invoicing team is crap and they give u the run around for your payment don’t ever do business with this company

AWFUL. Their service is subpar, and their invoicing team is clueless. They don't apply the payments to the right invoices (or at all) and they won't respond to any of my emails asking to clear it up - they just keep sending statements every month showing a balance that we've already paid. They even sent us a random refund cheque, after sending these statements showing that they think we owe them money. Now they've sent us to a collection agency and they STILL won't reply to our emails and correct our account. They are rude and unhelpful and have zero customer service.

Lies About Nature Of Work For The Driver Then Sends Your Calls In A Loop. Doesn't Care About The American Driver. Won't Let You Speak To A Supervisor Either. Moe Shift Forward Logistics. Navy Veteran Owned And Operated

i Wouldnt trust this company as far as you could throw them, shady business, i actually found out that one of the workers, turns up to strip clubs late night and preys on drunk women from 3 am onwards...even have the photos of the conversation... the most unprofessional company ever... STAY well clear

Do not do business with them. have been on the phone with them for hours trying to speak to someone for payment status , still have not received payment since January 2022

Contracted with GlobalTranz on 2/15/2022 who brokered with Reddaway. The crate was delivered on 3/02/2022 completely broken with the entire side of open and damaging contents. The pallet was lost and never delivered. The BOL created by GlobalTranz lists a phone # 888-706-4381 which is a Vacation Club. Using the internet to get contact number I have called everyday and have tired claims and customer service, I have been on hold each time for up to 45 minutes and I am never connected to an agent. This company seems to be a scam, no where to be found when you need them, wrong contact numbers and will not answer the phone.