Global Travel Reviews 

105
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I love the webinars. Leandra has been great bringing the potent information to light. I’m very new but I am loving the experience so far. I am creating my spreadsheets today. This was amazing.

Rated 1 out of 5 stars

Definitely cheated me out of 5 perks that was promised several times over the phone for myself after adding my brother and upgraded to platinum! Will be going somewhere else and sending people somewhe... See more

Rated 5 out of 5 stars

Leandra has been a very big help with the webinar and information needed to head in the right direction not only as a traveler but also as a advisor for those of us that just started, fairly new and e... See more

Company replied

Rated 5 out of 5 stars

Leandra is the bomb! She's knowledgeable and approachable and it's obvious she loves what she does with GT.

Company details

  1. Travel agent

Written by the company

GlobalTravel.com is a leading travel agent platform that helps aspiring and experienced travel advisors build successful home-based travel businesses. Since 1994, Global Travel has provided travel agent training, booking tools, travel industry support, exclusive travel discounts, commission opportunities, and access to major travel suppliers worldwide. Whether you're looking to start a travel business, earn commissions from bookings, book vacations for clients, or enjoy travel agent perks and savings, GlobalTravel.com offers the resources, technology, and education needed to succeed in the travel industry.


Contact info

3.8

Great

TrustScore 4 out of 5

105 reviews

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No recent history of asking for reviews

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Replied to 6% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(105)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Leandra is great she really helps with getting us new agents started

Leandra is great she really helps with getting us started and motivated to book travel

27 July 2026
Unprompted review
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Reply from Global Travel

Thank you for your wonderful feedback! We're so glad to hear that Leandra has helped you feel confident, motivated, and ready to start booking travel. At Global Travel, we're committed to providing the training, support, and resources our travel advisors need to build a successful travel business. We appreciate you being part of our community and wish you continued success!

Rated 1 out of 5 stars

WORSE COMPANY

Global travel is not worth your time or money. I registered to become a travel agent with this company, and it turned out to be a disaster. You cannot be an independent travel agent under this company; you have to call them for everything when you book your clients. There is no way to see their bookings. When you email the client copies, they will not receive them unless you call and speak to someone to send the client their copies. Asking the operators questions is a waste of time because no one is knowledgeable enough and they just keep transferring you to other people. I had to call them over 10 times a day. This company is so outdated, and you have to pay for everything (meaning all the travel websites they offer).

9 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Hi Teara, thank you for taking the time to share your feedback. We're sorry to hear that your experience with Global Travel didn't meet your expectations. Our goal is to provide our travel agents with the tools, training, and customer support they need to successfully book travel and serve their clients, so we're disappointed to hear this was not your experience. We'd appreciate the opportunity to learn more about the specific challenges you encountered and see if there's anything we can do to help. Please reach out to us at contact@globaltravel.com so we can review your concerns and work toward a resolution.

Rated 5 out of 5 stars

They do what they say they will do

They do what they say they will do. They give good support. Sharon Goodspeed takes personal charge
of our experience.

15 April 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for taking the time to leave a review! Hearing that we delivered on our promises means a lot to us. We're especially happy to know Sharon has taken such great care of you and helped make your travel experience enjoyable from start to finish. Thanks for choosing Global Travel—we can't wait to help you plan your next trip!

Rated 5 out of 5 stars

Great service and professional advice!

My relationship with Sharon thru the years as my contact and travel agent at home office has been exceptional service on all our trips. She is always very helpful in reservations and beyond. Thanks Sharon! keep up the good work you do! John and Venita McGavock

10 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you, John and Venita, for your thoughtful review! We're so glad to hear that Sharon has been such a trusted travel agent for you over the years. Providing personalized service, expert travel advice, and making every trip as smooth as possible is exactly what we strive for at Global Travel. We truly appreciate your continued trust and look forward to helping you plan many more memorable vacations in the years ahead!

Rated 5 out of 5 stars

Global Travel

I've been a GTI Agent since 2007. Viviana Polanco has been my Group Coordinator since 2016. She is very knowledgeable, keeps me updated and responds to my questions in a timely manner. She goes over and beyond especially when I have customers that submits reservations/payments late (after hours).

9 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for your loyalty to Global Travel and for being a valued Agent since 2007! We're delighted to hear that Viviana has provided knowledgeable, responsive, and dependable support throughout the years. Helping agents and their clients with group travel, reservations, and vacation planning is something we take great pride in, and we're glad Viviana has consistently gone above and beyond to assist when needed. We truly appreciate your trust in Global Travel and look forward to supporting your continued success for many years to come!

Rated 4 out of 5 stars

A great host agency with professional…

A great host agency with professional workers. They are very helpful. Viviana is fantastic.

4 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for your kind review! We're so glad to hear you've had a great experience with Global Travel and our team. Providing professional service and personalized support is always our goal, and we're especially happy to hear that Viviana has been so helpful. We truly appreciate your support and look forward to helping you with many more travel experiences in the future!

Rated 5 out of 5 stars

Viviano

Viviano, always does a great job!!!

9 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for taking the time to leave a review! We're thrilled to hear that Viviana continues to provide you with excellent service. We appreciate your support and look forward to assisting with your future travel plans!

Rated 5 out of 5 stars

I've worked with Global Travel for over 20+ years as an independent agent

I've worked with Global Travel for over 20+ years as an independent agent.
For the past 10+ years I have worked one on one with Ms. Viviana Polanco, group sales representative. Ms. Polanco is a great representative for Global Travel and the products and services, Global has to offer.
Ms. Polanco has a great way of listening to my needs and the needs of my travelers and working to make the travel a great experience.
Ms. Polanco, makes sure all of the "I" are dotted and "T" are crossed when working with clients.
Ms. Polanco's knowledge of Global's programs and the travel industry and how it can work together to make the clients travel experience a great vacation.
Ms. Polanco, spends time to have a meaningful conversation to understand how the customer's desires and plans surrounding their travel. I personally enjoy working with Ms Polanco. Ms. Polancao is never to busy to answer my emails and calls. Ms. Polanco,
most recently worked with me on a group travel consisting of 35 travelers for an upcoming Transatlantic Cruise scheduled for October 2026 . The knowledge and caring provided by Ms. Polanco, I know will make this trip a memorable vacation, as all our past vacations under Ms Polocano's leadership. It is so important in the Travel Industry to have a, trusted, caring, and person that executes like Ms. Polanco, who makes sure everyone has a great vacation.-
Respectfully Submitted- Deborah A. Smith

8 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you, Deborah, for your loyalty to Global Travel over the past 20+ years and for sharing your experience. We're delighted to hear that Viviana has been such a valuable partner in helping you serve your travelers and create exceptional travel experiences. Her dedication, industry knowledge, attention to detail, and commitment to understanding each client's unique travel goals are qualities we greatly appreciate. Thank you for trusting Global Travel and Viviana with your group travel and vacation planning needs, and we wish you and your travelers an amazing Transatlantic Cruise in 2026. We look forward to supporting many more successful and memorable travel experiences together!

Rated 5 out of 5 stars

GREAT PARTNER

GREAT PARTNER. VERY PROFESSIONAL SERVICES ESPECIALLY THANKS TO GINA ANGIULO, MICHELLE RESTUCCIA AND RANDALL WARREN. THANKS TO THEM WE ARE IMPROUVING OUR COLLABORATION YEAR AFTER YEAR WITH A MUTUAL SUCCESS.

9 June 2025
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for your kind words and for being a valued Global Travel member! We're thrilled to hear that Gina Angiulo, Michelle Restuccia, and Randall Warren have helped support your success and strengthen our collaboration over the years. Building strong partnerships through professional service, communication, and mutual growth is something we take great pride in. We appreciate your trust in Global Travel and look forward to many more years of working together and achieving continued success!

Rated 5 out of 5 stars

Sharon Goodspeed was a grand help!

Sharon Goodspeed did an excellent job booking our Viking river cruise. She gave us good advice on insurance and other details that gave us confidence in planning such a big vacation. She was available, knowedgable, encouraging, and made it an easy booking process. I would definitely recommend Sharon to others considering planning a trip.

4 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for sharing your experience! We're so happy to hear that Sharon helped make planning your Viking river cruise easy and stress-free. Providing expert travel advice, helping clients understand their travel insurance options, and ensuring every detail is covered are all part of the service we strive to provide at Global Travel. We truly appreciate your review and look forward to helping you plan many more unforgettable vacations and travel experiences in the future!

Rated 5 out of 5 stars

Our Global Travel agent is Sharon Goodspeed

Our Global Travel agent is Sharon Goodspeed and she has been reliable and helpful to us for over five years. Very good with bookings and working with various cruise lines.

8 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you for your wonderful review! We're so glad to hear that Sharon has been reliable and helpful for you over the past five years. She truly enjoys helping clients with their travel bookings and finding the best options for cruise vacations and other travel experiences. We appreciate your trust in Sharon and Global Travel and look forward to helping you create many more great travel memories in the years ahead!

Rated 5 out of 5 stars

Great quality company to work with

Sharon Goodspeed has been great to work with over the years.Her quality of work never changes and the agency, Global Travel, is just easy to communicate with. There are always lots of options to choose from in booking.

22 December 2025
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience working with Sharon over the years. Providing excellent customer service, clear communication, and plenty of travel options is what we strive for every day at Global Travel. We truly appreciate your trust in both Sharon and our travel agency, and we look forward to helping you plan many more amazing trips in the future!

Rated 5 out of 5 stars

THE BEST IN THE TRAVEL INDUSTRY!

I have been with Global Travel for almost 4 years now and it’s been the BEST decision I’ve ever made! The travel discounts, the community, and overall experience has been INCREDIBLE! 10 out of 10!!!!

4 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

Thank you so much for being part of the Global Travel family for almost 4 years! We're excited to hear that the travel discounts, community, and overall experience have made such a positive impact. Helping our members save money on travel while enjoying more vacations and opportunities is exactly what we're all about. We truly appreciate your support and look forward to being part of many more amazing travel adventures with you!

Rated 5 out of 5 stars

Finally Joined

A friend of mine joined Global Travel a couple of years ago and frequently tells me it is a great way to book her family and friends' vacations. She has given me the information several times and I have always been too busy to check it out. Fast forward, I was put in charge of our family reunion for next year. I recently joined and am so excited to help my family come together and am able to provide them with savings. Wish I would have done it sooner.

1 June 2026
Unprompted review
Global Travel logo

Reply from Global Travel

We are happy to have you onboard! Thank you for your feedback.

Rated 1 out of 5 stars

Do not sign up with GT!

I had a very negative experience with GT. Their customer service is extremely poor, with little to no support—responses can take months. I strongly advise against signing up as a travel agent with them.
Based on my experience, commissions were not paid as expected! I spent nearly a year working with them and received only about 10% of payments despite paying for the Platinum package, which was supposed to provide a 90% commission!!
I hope the appropriate authorities review these complaints and investigate the situation further!

1 March 2026
Unprompted review
Rated 1 out of 5 stars

I signed up for this company wanting to…

I signed up for this company wanting to know more about it. After you sign up you schedule a welcome call, in which every link that was sent would not work. Red flag number 1. You have a 2 week trial or your money back. You have to email or use chat in which No one answers till your 2 weeks has passed resulting in no refunds. There are so many red flags with those company. Please do not waste your money on this company.

22 March 2026
Unprompted review

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