Global Travel Reviews 

105
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I love the webinars. Leandra has been great bringing the potent information to light. I’m very new but I am loving the experience so far. I am creating my spreadsheets today. This was amazing.

Rated 1 out of 5 stars

Definitely cheated me out of 5 perks that was promised several times over the phone for myself after adding my brother and upgraded to platinum! Will be going somewhere else and sending people somewhe... See more

Rated 5 out of 5 stars

Leandra has been a very big help with the webinar and information needed to head in the right direction not only as a traveler but also as a advisor for those of us that just started, fairly new and e... See more

Company replied

Rated 5 out of 5 stars

Leandra is the bomb! She's knowledgeable and approachable and it's obvious she loves what she does with GT.

Company details

  1. Travel agent

Written by the company

GlobalTravel.com is a leading travel agent platform that helps aspiring and experienced travel advisors build successful home-based travel businesses. Since 1994, Global Travel has provided travel agent training, booking tools, travel industry support, exclusive travel discounts, commission opportunities, and access to major travel suppliers worldwide. Whether you're looking to start a travel business, earn commissions from bookings, book vacations for clients, or enjoy travel agent perks and savings, GlobalTravel.com offers the resources, technology, and education needed to succeed in the travel industry.


Contact info

3.8

Great

TrustScore 4 out of 5

105 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(105)

49 reviews in the last 12 months

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Rated 2 out of 5 stars

Very difficult to get responses to questions or issues

I never get replies to emails I send with issues, and when I call with an issue, it takes forever for someone to respond. Very dissatisfied with the customer service. Also very displeased with how long it takes to get commissions paid. It seems to drag out for 6+ months, and then I'm told if I cancel my membership I will forfeit any unpaid commissions, regardless of how long ago they were earned. Then I keep getting offers to upgrade the membership for more money - it seems like a scam at this point. The hotels on the website tend to be ones I've never heard of and I can usually get better rates on my own by going directly to the hotel or through a different booking website.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Worst customer service and hold tIme …

Worst customer service and hold tIme ever. My website was suspended and explain why just that it was cancelled before I actually cxl my memebership. I CALLED LEFT NUMEROUS message and no return calls. Will NEVER REFER anybody to this company to work or purchase from

4 August 2017
Unprompted review
Rated 5 out of 5 stars

I was looking for a way to make money …

I was looking for a way to make money on the side and I was able to do that with Global Travel. I also get really cheap deals on hotels and cruises. Since I travel for my main job it really works out. I have recommended this to a lot of people and I earned money from the people I referred.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Poor customer service- it's just a rip off

They pick up the calls right away when they want a sale.
Customer service is very poor.
Increase membership fees 100% the following year and when i wanted to cancel, they ignored me and charged my card anyway, Even after speaking to a rep and sending emails......it is ridiculous.
I will not recomnend this to a friend.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

this company is the worst

this company is the worst, never can get a reservation, iata number does not show up at major hotels, Hiatt Regency ets, no one Ever Calls u back, what else do you need to know!

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Upon sign up

Upon sign up, they promised a 3day 2-night stay certificate. After 3 calls to the customer service line and year later, i am still waiting on the certificate.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

I signed up for the renewal after one …

I signed up for the renewal after one year promo for $99. Well for the one year promo plus the $99 membership/yr, as of today (2years in) I have NOT been able to get into my account to schedule any vacations for me, my family or friends. I have tried multiple times to call or email to have this corrected and nothing has changed. I asked for a refund over 2mos ago and have yet to hear back from them!!! NEVER again and will also share this with everybody I know!!!

4 August 2017
Unprompted review
Rated 2 out of 5 stars

Can never get through on the phone

Can never get through on the phone, callbacks are spotty and if you miss it you can't get through again. I have referred new clients to the business and they called 3 times and never got a call back.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Membership is a scam

I've tried to cancel numerous times, and the one good thing GTI is good at is avoiding contact. Emails not responded to, phone calls not responded to, but I get charged a membership fee but never intended on becoming a member.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Disappointed

I am an "agent" and have to find out how to shop for a trip as a travel agent without calling each destination individually. This is a rip-off.

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Bogus

This is not a real business opportunity. They will absorb your money!

4 August 2017
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I have several commiss that i haven't been paid for. I requested a new id card 5x after mine expired. I still haven't received it but they made sure to charge my cc 199.00. Automatically. They say they are going to loom into every thing but it never happens. No one ever calls you or e-mails you back.

4 August 2017
Unprompted review
Rated 2 out of 5 stars

Several Issues...

The wait on the phone for customer service is ridiculous...call backs are rare....customer service on the management level is lacking...customer service hours should be longer. Pay is not timely....exceeded 30 days and I got tired of checking. Still don't know if I have received anything. On a brighter note...
There are some decent customer service agents.
I finally got a manager to correct an ongoing issue and go beyond.
The system is easy to navigate.
Hope this helps!

4 August 2017
Unprompted review

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