In general, Global YO’s service was good. My challenge has been the local network (Telcel). Before purchasing services from Global YO I purchased 2 plans (one for myself and one for my wife). 5g tour... See more
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Review summary
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Reviews shaping this summary
Data services are pretty good, I’ve used across India and Bali and service is fine. Calling was difficult and confusing, i regret purchasing that add on. Support team are better than most but take an... See more
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I have been using Global Yo’s eSIM cards for several years now, as I travel frequently and this allows me to stay in easy contact with my loved ones back home. I find the price–performance ratio to... See more
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I took a 3 day plan for georgia. On the 2nd day the network went and dint come back even though the plan was active. In fact the helpdesk advised that i manually select a certain network but that net... See more
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Company details
About Global YO
Written by the company
Global YO is a travel eSIM that does more than data. Get high-speed mobile data in 200+ destinations from $0.39/day, plus in-app VPN, real-cheap international calls, smart trip recommendations, and a map curated for what locals actually use. It's Real Connectivity, built for how you actually travel.
What is Global YO?
Global YO is a digital SIM (eSIM) for international travelers. Install it once, activate it when you land, and you've got data in 200+ destinations — no contracts, no roaming fees, no swapping physical SIM cards.
In V2, Global YO grew up. Beyond mobile data, every plan now includes built-in VPN, an upgraded international calling feature, AI-powered travel recommendations, and a map of the places locals actually love.
How does it work?
- Download the Global YO app from the App Store or Google Play.
- Choose a plan for your destination — local, regional, or global.
- Install your eSIM via QR code (under 60 seconds).
- Turn it on when you land. You're connected.
What's new in V2
- In-app VPN — included on every plan; unblocks WhatsApp, banking, streaming wherever you are
- YO Calls — $6 in international calling credit for $2.99; outbound calls from a temporary Global YO calling number
- Smart chat — ask in plain language, get a real recommendation back
- The new map — real ratings, walking distance, the spots locals actually love
- Bigger referrals — send a friend, get 50% of their first plan back in YOYO$
Plans available in 200+ destinations, including:
Spain · Japan · Italy · France · Mexico · Thailand · Portugal · Greece · United States · United Kingdom · Germany · Brazil · South Korea · United Arab Emirates · Vietnam · Morocco · Indonesia · Turkey · Australia · Canada — and 180 more destinations.
Why Global YO?
- Mobile data in 200+ countries from $0.39/day
- Plan durations from 1 day to multi-month
- Data-only eSIM, activates in under 60 seconds via QR code
- In-app VPN at no extra cost
- International calling credit (YO Calls)
- AI-powered travel recommendations and a curated map
- Multi-operator coverage in major destinations
- YOYO$ token rewards — earn on every plan, spend on future plans
- Plus: indie movies, watch parties, live shows, games
Who is Global YO for?
- Frequent travelers who want one app for the whole trip
- Digital nomads who need connectivity that follows them across borders
- Business travelers who need calls, data, and unblocked apps everywhere
- Anyone tired of roaming fees or fumbling with physical SIMs
FAQ
How much does it cost?
Plans start at $0.39/day. Pricing varies by destination, plan duration, and data allowance.
Can I make international calls?
Yes. YO Calls lets you make outbound international calls from a temporary Global YO calling number — $6 in credit for $2.99. Useful for hotels, restaurants, embassies, anyone not on WhatsApp. The number isn't permanent and isn't tied to your account between trips.
What are YOYO$?
YOYO$ are Global YO's in-app token. 100 YOYO$ = $1 USD. Earn on every plan and referral, spend on future plans (up to 100% off). No expiry as long as you earn at least once per calendar year.
What devices work with Global YO?
Any eSIM-capable phone. Most iPhones (XS and newer) and major Android phones (Pixel 3+, Samsung Galaxy S20+, etc.) support eSIMs. See the full compatibility list in the app.
Can I use my regular SIM at the same time?
Yes. Most modern phones support multiple SIMs simultaneously. Keep your primary line active for calls and 2FA from home, use Global YO for travel data and international calling.
Support
- In-app chat
- Help Center: FAQs
- Email: support@globalyo.com
Connect with us
- Website: www.globalyo.com
- Instagram: @globalyo_
Headquarters
749 E 135th St, Bronx, NY 10454, United States
Legal name
Yoverse Inc.
Contact info
201/202 749 E 135th St, Bronx, 10454, New York, United States
- isabel.balee@yomobile.com
- globalyo.com
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I’m using global yo when i travell
I’m using global yo when i travell for more than year now and always had good experience and fast internet.
Also customer support is very helpfull.
28 November 2025
Unprompted review
Reply from Global YO
🌍💙 Jovan, thank you so much for taking the time to share your experience with us!
Reading that you’ve been traveling with Global YO for over a year and continue to enjoy fast, reliable internet truly means the world to our entire team. We build Global YO for people exactly like you — explorers, movers, and adventurers who need something simple, affordable, and trustworthy wherever they land ✈️✨
And your mention of our support team… wow, thank you! Our Ninjas work incredibly hard to make sure every customer feels supported, especially while traveling. Knowing that they’ve consistently been helpful for you is exactly the kind of feedback that keeps us motivated and constantly improving.
Please know that you’re always welcome to reach out anytime you need guidance, have a suggestion, or want to share your travel adventures. And if you ever need direct assistance, you can contact me personally at ricardo.mendez@yomobile.com
— I’ll be more than happy to help you.
Thank you again, Jovan. We’re truly grateful to have you as part of the Global YO family. 💛🌐
Safe travels and see you on your next destination!
Super experience
25 November 2025
Reply from Global YO
Leonard, what a pleasure to read your message! 🙌💙
Knowing that you had a super experience with us absolutely made our day here at YO. We put a lot of heart into making connectivity simple, stress-free, and ready to follow you wherever you go — so hearing that it all came together smoothly for you is truly rewarding.
Every review like yours encourages us to keep refining the app, improving our support tools, and adding features that make our ninjas even faster and more helpful. Your voice matters, and we always take it into account as we continue shaping the future of our service.
Thank you for trusting us on your journey, Leonard. If you ever need something or have ideas that could make your next experience even better, you can always count on me — just write to me at ricardo.mendez@yomobile.com
. 🌎✨
Un abrazo digital,
Ricardo Mendez
Customer Service Manager
Reply from Global YO
Mamdough, thank you so much for sharing your experience with us! 💛
It makes us incredibly happy to know that you found YO not only low-cost, but also reliable and easy to use — that’s exactly the balance we work hard to deliver every single day. ⚡📱
Behind each eSIM and each plan, there’s a whole team listening closely to our customers to make the service smoother, faster, and more intuitive. Your comment reminds us that these improvements truly make a difference out there in the real world, and it means a lot to us.
If you ever need guidance while traveling, want to explore new regions, or simply want a recommendation for the best plan for your next adventure, we’re always here for you. Thanks again for taking the time to leave such a kind review — it really fuels our mission! 🌍✨
Warm regards,
Ricardo Mendez
Customer Service Manager
Fast
Fast, friendly, and incredibly helpful. Their after sales service made activating and using e-sim completely hassle-free. Highly recommended! Thank you miss anna❤️❤️❤️❤️❤️
21 November 2025
Unprompted review
Reply from Global YO
Hi Eric!
Wow — thank you so much for taking the time to share this wonderful experience with us! 💛 It truly warms our hearts to hear that everything went smoothly, from activation to daily use. Our goal is always to make your travels easier, your setup effortless, and your support experience genuinely human — so reading your words means the world to us.
And of course… Miss Anna is smiling from ear to ear! ❤️ She takes so much pride in helping our travelers feel confident from the very first moment they reach out. I’ll personally make sure she sees your message — it will absolutely make her day!
Thank you again for trusting us and for recommending us so warmly. We’re here whenever you need us, and we can’t wait to support you on your future adventures. 🌍✨
Warm regards from the whole Global YO team! 💛
Dont get a package
I want to give more stars, as I have used Global Yo’s services in the past for specific countries without any major issues (minor connectivity problems were handled correctly before).
However, during my most recent trip to Asia, I bought an eSIM package (Asia Explorer XL) that turned out to be faulty. It worked for one day at my layover destination and then stopped functioning altogether. I could not use it at my final holiday destination, nor on the way back home during other layovers.
I reached out to the support team, but response times were very slow. I tried everything from the basic troubleshooting page in the app and followed the suggestions I received from the support team to change specific settings etc, but none of it worked.
I wasted a lot of time (and money) trying to fix the issue. I ended up using my own data and eventually had to buy an eSIM from another provider just to stay connected in a foreign country.
I also created a ticket via email to request reimbursement, but it has still not been answered by the Global Yo team. I am very disappointed by this experience, and I have to say I will not use their services again.
9 November 2025
Unprompted review
Reply from Global YO
Hi Amelie 🌼
Thank you so much for taking the time to share such a detailed review — even though I wish your experience had been entirely positive, your feedback truly matters to us. I’m really sorry that your Asia Explorer XL plan didn’t work as expected during such an important trip. Traveling in Asia can be stressful enough without connectivity issues, and the last thing we ever want is for you to feel stranded or forced to spend extra money due to our service.
I also hear your frustration with the slow response times. You’re absolutely right — when something goes wrong, support needs to be fast, clear, and solution-focused. Your experience shows us that we didn’t meet that standard in this case, and that’s something we take seriously. Over the last few weeks, we have implemented several changes precisely because of situations like yours:
• We improved the internal escalation path so issues like these don’t get stuck or go unanswered.
This doesn’t erase the inconvenience you went through, but I want you to know that your review directly contributes to making the service better for everyone going forward.
Regarding your reimbursement request: I want to personally take care of this for you. Please write to me at ricardo.mendez@yomobile.com
so I can review your ticket myself and make sure you receive the resolution you deserve. I’ll validate what happened with your plan, check the timeline, and handle the refund process personally so this doesn’t linger any longer.
Amelie, you’ve been with Global YO before, and the trust you placed in us matters. I truly hope you’ll give us another chance in the future — especially as we keep improving based on feedback like yours. For now, please allow me to assist you directly so we can close this situation properly.
Wishing you a peaceful and warm holiday season ahead 🎄✨
— Ricardo
Customer Service Manager, Global YO
It’s so simple and and I like the…
It’s so simple and and I like the qualification of the data. Also, I had a miss purchased once and I had no issue to refund the money so I love it.
8 November 2025
Reply from Global YO
Hey Tugce! 🌍💫
Reading your review truly made our day — thank you so much for sharing your experience! 💖 We're thrilled to hear that you’re enjoying how simple Global YO is to use and that the quality of your data connection has been up to your expectations. That’s exactly the kind of effortless experience we aim to deliver! ⚡📱
And it’s great to know that when you had a small mix-up with your purchase, our team was able to make things right quickly. Situations like yours remind us why empathy and agility matter so much — because every traveler deserves to feel confident and cared for, no matter where they are. 💪✨
We’re constantly improving and adding new features to make your YO experience even smoother — so next time you travel, we hope we’ll make it even easier for you to stay connected. 🌎
Thank you again for trusting Global YO — sending you positive vibes and smooth travels ahead! 🚀💚
Warm regards,
Ricardo Méndez
Customer Service Manager
Global YO
The unlimited plans are basically…
The unlimited plans are basically unusable. They give you 1GB of data per day with usable speed, and after that they claim it goes to 512kb/s but in my tests I can barely use 150kb/s which is completely unusable. Even WhatsApp is super slow, let alone any website or instagram or god forbid, work!
The support just give you the same copy-pasted messaged about the speed limit (which, by the way, is in fine print when buying the plan, you need to click on the little “i” circle to see it in tiny font).
I bought a 50GB data package to get the fast speed but I can’t even use it because it is waiting for the unlimited package to finish… support is not responding to my request for a refund on the unlimited plan which I cannot even use and I am left without internet when I have work to do.
4 November 2025
Unprompted review
Reply from Global YO
Hi Mahdi,
Thank you for taking the time to share your experience — I completely understand how frustrating it must have been, especially when you needed a reliable connection for work. Your feedback is really valuable to us and helps us see where we need to do better.
We know that when it comes to “unlimited” plans, expectations around speed and usage need to be clearer, and we’re working hard to make sure that every customer gets exactly what they expect from their plan.
I’d love the chance to personally review your case and find a fair solution for you. Please reach out to me directly at ricardo.mendez@yomobile.com
, and I’ll make sure you get the attention and support you deserve. 💚
Warm regards,
Ricardo Méndez
Customer Service Manager
Global YO 🌍
I've been using GlobalYO for three…
I've been using GlobalYO for three months, and it's been an absolute game-changer for me. They offer excellent weekend sales that I've taken full advantage of. I can roam like I'm at home, and my bills have dropped by 70% or more.
Recently, I had a network issue and contacted customer support. They went above and beyond to help, and in the end, they replaced my eSIM. Many thanks to Ninja Anna—she was incredibly helpful and provided all the support I needed.
G.A
31 October 2025
Reply from Global YO
Hey G.A! 🙌
We’re truly thrilled to read your feedback — what a wonderful journey you’ve had with Global YO! It’s amazing to hear how our eSIMs have helped you roam freely while keeping your bills down by over 70%! 💰🌍 That’s exactly what we aim for: freedom, simplicity, and value all in one app.
A huge shoutout to our ninja Anna 🥷💚 — she’ll be so happy to know she made a difference when you faced that network issue. Your words remind us that real connection is about people helping people, not just technology.
Thank you for choosing us and for being part of the Global YO community. We can’t wait to keep traveling with you, wherever your adventures take you next! ✈️✨
Warm regards,
Ricardo Méndez
Customer Service Manager
Global YO
Before writing I have tried Global YO…
Before writing I have tried Global YO several times. Well, first time it was not easy enough because you need to know your settings, you need stable wifi, etc. Then I used GYO many time and I am happy to use, will keep doing and recommend to other users.
My last experience is in Kazakhstan. By this time I had already up to 10 old esims. GYO offered the best offer and pilot Marya san drive me with optimization of my settings and advised the best way how to use GYO. Origato 🙏, ninja Marya san. Great thanks for help!
1 November 2025
Unprompted review
Reply from Global YO
Hey Aleksei! 🌟
Reading your message truly made our day — thank you so much for taking the time to share such a thoughtful and detailed review! We love knowing that even after those first tricky steps, you found your groove with Global YO and are now confidently traveling the world while staying connected. 🌏✨
We’re especially happy to hear about your experience in Kazakhstan and the amazing support you received from our ninja Marya-san 🥷💚. She’s one of our stars, and your kind words will mean a lot to her! It’s customers like you who inspire us to keep improving, fine-tuning, and making sure that Global YO remains the easiest and most reliable way to stay connected wherever life takes you.
Arigato to you too, Aleksei 🙏 — and here’s to many more smooth, YO-mazing journeys ahead! 🚀
With appreciation,
Ricardo Méndez
Customer Service Manager
Global YO
Had some issue with e-sim
Had some issue with e-sim, after contacting with the support they fixed it but in the mean-time i had to use roaming service which was no cheap for me, anyway shout out to the support team.
20 October 2025
Unprompted review
Reply from Global YO
Hey Curran 👋
Thank you for sharing your experience — and for recognizing our support team’s effort! 💪 I’m really glad we could help get your eSIM working again, though I completely understand how frustrating it must’ve been to rely on roaming in the meantime. Nobody wants surprise costs while traveling, and you’re absolutely right to mention it.
The good news is, we’ve already improved how our system prioritizes escalations like yours — so next time, cases like this will be solved faster, minimizing downtime and avoiding any extra expenses. Your feedback genuinely helps us make those improvements happen. 🙌
If you ever experience a delay or need assistance again, please reach out to me directly at ricardo.mendez@yomobile.com
. I’ll make sure you get quick, dedicated help — and hopefully turn your next Global YO trip into your smoothest one yet. 🌏✨
Safe travels,
Ricardo Méndez
Customer Service Manager
Global YO
The esim was faulty
The esim was faulty. It worked for 1 day and then stopped. I attempted to reach out to help support however the response time on reply back was from 20minutes to 90minutes. Had to use my own data and they refused to credit or refund the esim back cause it was activated. Performed all the troubleshooting, changed apns, ISMI, etc. still didn't work.
14 October 2025
Unprompted review
Reply from Global YO
I’m really sorry to hear about your experience — especially after the service stopped working unexpectedly. I understand the frustration of troubleshooting on your own while waiting for replies that took longer than expected. That’s not the level of care we stand for.
We’ve already implemented a faster response system for critical technical issues and made adjustments to how we verify faulty eSIMs, so customers don’t have to repeat steps like APN resets or ISMI changes multiple times.
Please email me directly at ricardo.mendez@yomobile.com — I’ll personally review your case to ensure it’s handled fairly. Thank you for helping us grow through your feedback — it truly guides our improvements. 🙏✨
Kindly,
Ricardo Briseño
Customer Service Manager
I was unable to activate the eSIM
I was unable to activate the eSIM. I requested a refund and they opened a case but then ask a question and would close the case in less than 24 hours before I could even respond. They finally offered a replacement eSIM for my future travels but I've still not received it.
1 October 2025
Unprompted review
Reply from Global YO
Hi Jeffrey,
First off, thank you for taking the time to share your experience — I completely understand how frustrating it must’ve been not being able to activate your eSIM and having your ticket closed before you could reply. That’s definitely not the experience we want for our travelers.
After reviewing cases like yours, we’ve made internal changes so that refund or replacement requests now remain open until the customer confirms resolution, preventing premature closures. The replacement eSIM should have been delivered without delay, and I’d love to personally make sure it gets to you. Please write to me directly at ricardo.mendez@yomobile.com so I can help finalize this and make it right.
We truly appreciate your patience — your feedback helps us improve every single day. 🌎💙
Warm regards,
Ricardo Briseño
Customer Service Manager
Reply from Global YO
Hi Volga! 💫
What a joy to read your message — thank you for sharing your experience with Global YO! 🥰 Knowing that you could stay connected everywhere without any issues truly makes our day. That’s exactly what we aim for: seamless global connectivity with zero stress! 🌍✨
Our ninjas work tirelessly behind the scenes to keep the network experience stable and reliable, and seeing it pay off for travelers like you is the best reward. 💪💖
As we roll into this festive season 🎃🍁, we’re preparing even more exciting updates and promos to make your travels smoother than ever. Stay tuned and… Let’s YO! 🚀
Great for cheap data, poor for calls
Data services are pretty good, I’ve used across India and Bali and service is fine. Calling was difficult and confusing, i regret purchasing that add on. Support team are better than most but take an hour + for each reply. I’d use them again
20 September 2025
Reply from Global YO
Hi Georgina 💙
First of all — thank you so much for taking the time to share your experience and for giving Global YO another chance on your next trip 🌍✨. We’re happy to hear that your data service worked smoothly in both India and Bali (two amazing destinations!), but we also completely understand your frustration with the calling add-on and the wait times you experienced when reaching support.
We’ve already made changes to improve both areas — our new in-app calling setup now guides users step-by-step, making it simpler and clearer, and we’ve expanded our Ninja support team so responses are much faster than before ⚡.
Your feedback truly helps us grow and shape a better service for every traveler. Thanks again for trusting Global YO to stay connected wherever you go — we’ll be ready to make your next adventure even smoother! 🌏💫
With appreciation,
Ricardo — Customer Service Manager
ricardo.mendez@yomobile.com
Let’s YO! 🚀
I bought because of wifi call and…
I bought because of wifi call and calling services too but does not work.
30 September 2025
Reply from Global YO
Hi Christopher, thank you for being open and sharing your experience 🙏. I completely understand your frustration — when you choose a service for specific features like WiFi calling and voice services, you expect them to work smoothly. You’re right to point this out.
Based directly on feedback like yours, we’ve already made important changes:
We updated our compatibility guide to clearly explain which devices and regions support WiFi calling.
Our product team is improving how these features are displayed in the app, so expectations match reality.
For customers who need calling features, we now provide alternative setup options and guidance through our Ninjas, so no one is left stranded without a solution.
I’d like to personally look into your case to ensure you get the most out of your plan — or a fair solution if calling is essential for you. Please write me directly at ricardo.mendez@yomobile.com, and I’ll take care of this personally.
We want every traveler to feel that Global YO is transparent, reliable, and always improving. Thank you again for raising your voice — it helps us grow. 🌍✨
Works well, a good buy
Very easy to set up, works fine with little or no problems.
Especially useful when travelling abroad and using Google maps.
Latches onto 5G, when available.
Good price plans as well.
19 July 2025
Reply from Global YO
Hi Geoff 🙌📱
We’re thrilled to hear how effortless your setup was and that Global YO kept you strong while abroad. The way you described using Google Maps without stress — that’s exactly what we aim for. Technology should make travel easier, not harder, and it’s wonderful to know our SIMs helped you explore with confidence. Latching onto 5G in new countries is like carrying a little piece of home in your pocket.
Your words couldn’t come at a better time — with Halloween 🎃👻 just around the corner, it feels like the perfect moment to celebrate small “treats” that make a big difference. Reliable service, transparent pricing, and Ninjas ready to help anytime: those are our treats for you. Thank you for pointing out our price plans too — we’ll keep working on them so your next adventure is just as smooth. Safe travels, Geoff, and may Global YO always be the ghost-free (👻😉) part of your journeys!
It didn’t work the esim
It didn’t work the esim
Never has internet only 3G that actually didn’t connect to anything
26 September 2025
Reply from Global YO
Hi Constanza 💙,
Thank you for sharing your experience with us, even though I can imagine how frustrating it must have been to feel disconnected when all you wanted was a smooth travel experience. We’ve been working hard on situations exactly like the one you describe. Some customers in certain regions were connecting to fallback 3G networks instead of LTE/4G/5G — something that prevented apps and maps from working properly.
In response, we’ve partnered with additional roaming carriers to expand coverage, improved the way our app provisions eSIMs, and also implemented clearer troubleshooting steps that guide users through APN and network selection right inside the app. These changes were made because of feedback like yours — you helped us grow. 🙏
I’d love to personally assist you to make sure you get the service you expected. Please write me directly at ricardo.mendez@yomobile.com so I can review your account, check the eSIM logs, and get you properly connected on your next trip.
Traveling should feel liberating, not stressful — and we’re committed to turning your experience into a positive one. 🌍✨
Warm regards,
Reply from Global YO
Hey Garret! 👋
Thank you so much for your review 🙏. We love hearing that your setup was quick ⚡ and that your connection stayed stable — those are two of the things we put a lot of energy into making seamless for our users.
Even though your review was short and sweet, it really says it all: fast, reliable, simple — exactly how travel connectivity should be. 🚀 Every time someone like you confirms we’re hitting that mark, it gives our whole team a boost.
We hope you’ll keep enjoying smooth connections wherever you go, and remember, the ninjas are always just a chat away if you need us 💜.
Wishing you safe travels and endless adventures ahead! 🌟✈️
Fast internet connection
I used global yo in Dubai and had 5G everywhere. I incredible speed!
14 September 2025
Reply from Global YO
Hi Brandon! 🚀
Dubai with 5G everywhere — that’s what we love to hear! I’m thrilled you enjoyed such incredible speeds with Global YO. Strong, reliable data is what makes travel easier, and knowing that it worked perfectly for you in such a dynamic city is amazing feedback.
Thank you for choosing us, and here’s to many more journeys where Global YO keeps you powered up with blazing-fast connections. 💜📶
I took a 3 day plan for georgia
I took a 3 day plan for georgia. On the 2nd day the network went and dint come back even though the plan was active. In fact the helpdesk advised that i manually select a certain network but that network stopped showing up . The global yo team helped me alot to resolve the issue.
5 September 2025
Reply from Global YO
Hi Rajiv 💜
I hear your frustration, and thank you for bringing this up. Connectivity issues, especially mid-trip, can be incredibly disruptive. Based on your feedback and others in similar situations, we’ve improved our network selection process and worked closely with partners to ensure more stable roaming in Georgia. The recommendation to manually select a network has been updated so customers don’t run into the same limitation you experienced.
Please write to me at ricardo.mendez@yomobile.com with your eSIM details. I’d love to personally review your case and make sure your future travels with us are seamless from start to finish. 🌍📶
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