I booked to have my washing machine repaired and slots were available for this to happen from the next day. The booking was easy. The repair engineer, Ben Flynn, was very professional, polite and quic... See more
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I was told that to repair my appliance would be almost as expensive to buy new. Zack was very helpful and clear in his information. It cost me a call out charge but he took the appliance to pieces and... See more
I’ve just received fast and professional service from William, a very knowledgeable, professional and polite engineer who has fixed my leaking dishwasher. I live in Farnham. He first visited me a few... See more
Company replied
The engineer William was very good. He came as a follow up after the problem had been diagnosed, but seemingly with incomplete information. Yet was able to find a solution to provide a fix without hav... See more
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Company details
- Appliance repair service
- also in
- Refrigerator repair service
- Repair Service
- Washing Machine & Dryer Repair Service
About Glotech Repairs
Written by the company
About Glotech Repairs
Our Services:
| Washing Machine Repairs | Tumble Dryer Repairs |
| Oven Repairs | Hob Repairs |
| Fridge Freezer Repairs | Cooker Hood Repairs |
| Dishwasher Repairs | Cooker Repairs |
| Get A New Repair Quote | |
| Find Out More | |
|
Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices. |
|
Our Promise To Our Customers and Our Planet
Written by the company
- Our commitment
- At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.
6-Month Guarantee on All Repairs
Peace Of Mind - Guaranteed
At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.
Contact info
Soothouse Spring 2, AL3 6PF, United Kingdom
- 02038339399
- repairs@glotech.com
- glotechrepairs.co.uk
Need Fast, Reliable Appliance Repairs?
4.6
Excellent
10k reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Zanussi Fan Oven repair in Guildford
Zanussi Fan Oven repair in Guildford. Every aspect dealt with professionally. Engineer William was clear with communication and quick to resolve issue. Highly satisfied.
14 October 2026
Reply from Glotech Repairs
Hi Stephen,
Thank you for leaving such a lovely review of our overall smooth and efficient service! It's great to hear William completed your Zanussi oven repair in a quick and professional manner, and gave clear advice throughout.
Kind regards,
Glotech Repairs
Would absolutely recommend!
We got a visit on the same day (within hours of my booking call). William (Guildford engineer) was brilliant, very professional. Diagnosed and fixed our washing machine problem quickly and efficiently. Would absolutely recommend!
14 October 2026
Reply from Glotech Repairs
Hi Laura,
We appreciate you sharing a 5-star review of your excellent experience! We'll be sure to pass your kind comments on to William, our trusted engineer in Guildford.
It's lovely to hear he was professional and efficient during your washing machine repair.
Kind regards,
Glotech Repairs
William repaired our microwave door in…
William repaired our microwave door in good time
100% happy
Thank you
S&A
Frimley Green
14 October 2026
Reply from Glotech Repairs
Hi Stephen,
It's great to hear your microwave is back up and running after William's quick repair to the door assembly! Thank you for choosing Glotech for your repair needs in Frimley Green.
Kind regards,
Glotech Repairs
William came to visit us and was great
William came to visit us and was great! Speedy professional service. So helpful and informed. We live in the Farnham area and the efficient and fast call out service was so appreciated!
13 October 2026
Reply from Glotech Repairs
Hi George,
Thank you for leaving such a gleaming review of William's professional advice and helpful repair service in Farnham. It's great to hear how pleased you are with our prompt arrival time!
Kind regards,
Glotech Repairs
Danny came out new what the fault was…
Danny came out new what the fault was right away ordered the part came back and fitted it and new it’s all working great service
13 October 2026
Reply from Glotech Repairs
Hi Kiran,
We're happy to hear your appliance is back up and running after Danny's knowledgeable advice and quick repair! Thank you for choosing Glotech.
Kind regards,
Glotech Repairs
Friendly and knowledgeable service
Friendly and knowledgeable service. Fixed issue and gave advice about future repairs. Engineer was William in Woking area.
13 October 2026
Reply from Glotech Repairs
Hi Caroline,
Thank you for sharing your positive experience with our trusted engineer in Woking, William. It's lovely to hear he was friendly during your repair, and even gave you helpful advice for the future!
Kind regards,
Glotech Repairs
Excellent Repair Engineer
I booked to have my washing machine repaired and slots were available for this to happen from the next day. The booking was easy. The repair engineer, Ben Flynn, was very professional, polite and quick to diagnose the issue. He was due diligent to identify the root cause which was a simple filter problem rather than assume (like others did) that the whole housing needed replacing. He answered all my questions clearly. I recommend him and this company.
13 October 2026
Reply from Glotech Repairs
Hi Amira,
Thank you for taking the time to leave a gleaming review of our overall smooth and efficient repair service! We're glad to hear you found our booking process easy, and our engineer was professional and friendly on site.
We hope to assist you again with any future repair needs!
Kind regards,
Glotech Repairs
Professional, efficient service
Thank you William for fixing our Bosch oven, the heating element was provided and replaced efficiently and with care. Professional, prompt and friendly service. Highly recommend.
13 October 2026
Reply from Glotech Repairs
Hi Richard,
We're happy to hear your Bosch oven is back up and running after William's quick repair work! Thank you for complimenting his professional and friendly service.
Kind regards,
Glotech Repairs
Friendly engineers sadly couldn’t fix…
Friendly engineers sadly couldn’t fix the issue
13 October 2026
Unprompted review
Reply from Glotech Repairs
Hi Nicola,
We are pleased to hear our committed team were friendly throughout your experience, and we are sorry your appliance was deemed to be irreparable. Our trusted sales team would be happy to discuss replacement options for you, if you are interested in a new machine!
Kind regards,
Glotech Repairs
Aimen and Ben in Barnet were amazing…
Aimen and Ben in Barnet were amazing and so quick! Thank you
13 October 2026
Reply from Glotech Repairs
Hi Ellie,
It's so great to hear Aimen and Ben left an excellent impression after your appliance repair by being friendly and efficient! Thank you for taking the time to share your experience with our team.
Kind regards,
Glotech Repairs
William really did a great job both…
William really did a great job both diagnostics and fix. The wine cooler is like new again.
13 October 2026
Reply from Glotech Repairs
Hello,
Thank you for sharing your positive experience with William's quick diagnosis and expert repair work! We're glad to hear your wine cooler is back up and running.
Kind regards,
Glotech Repairs
William cane to fix our dishwasher in…
William cane to fix our dishwasher in Fleet. He worked hard to fix a particularly troublesome part and we are very pleased with our repair.
13 October 2026
Reply from Glotech Repairs
Hi Thomas,
Thank you for posting a 5-star review of William's quick and efficient repair service in Fleet! It's great to hear he remains resilient even during difficult repairs.
Kind regards,
Glotech Repairs
Never turned up and no communication
I gave a window of 12 to 5 and by 5 I phoned to say he hadn't come yet! They said he was running late and i would be next and he would call when he was on the way. Didnt call and didnt come. Terrible communication and terrible service or non service. Can not recommend this company at all….steer clear.
12 October 2026
Unprompted review
Reply from Glotech Repairs
Hi Lynn,
We’re very sorry that your appointment was missed and that you were left waiting without the update you had been promised. This is certainly not the level of service we aim to provide, and we completely understand your frustration.
Having reviewed your records, I can see that an issue arose with the attending engineer. However, you should have been kept informed, particularly after our team advised that you would be next and that the engineer would call ahead. We sincerely apologise for this lapse in communication and for the inconvenience caused.
Our team remains available to rearrange your appointment for the earliest suitable date, and we would be keen to get your repair back on track as quickly as possible. We’re sorry that we let you down on this occasion and hope we can provide a much better experience moving forward.
Kind regards,
Glotech Repairs
Extremely disappointed with Glotech
Extremely disappointed with Glotech. I paid £123.54 for an inspection, but my fridge was ultimately repaired by another company after Glotech advised that it was not worth repairing. Despite this, Glotech considers the full charge justified and offered just £12.35 as a goodwill refund. I find this completely unsatisfactory given my experience. What is even more frustrating is that my concerns have not been resolved to my satisfaction. I expected much better service, accountability and customer care. I feel let down as a paying customer and would not recommend Glotech based on my experience.
27 August 2026
Unprompted review
Reply from Glotech Repairs
Hi Pinank,
We’re sorry to hear that you remain dissatisfied with the outcome of your appointment, and we appreciate the opportunity to clarify our position.
Having reviewed our records, I can see that our experienced engineer carried out an inspection of your fridge freezer and identified that it required a re-gas due to a loss of refrigerant within the sealed system. Unfortunately, this type of repair can be costly, and where an underlying leak may be present, there is no guarantee that re-gassing alone will resolve the issue. For this reason, our engineer advised that the appliance was likely beyond economical repair and that replacing it may be the more cost-effective option.
This advice was given to ensure you were aware of the potential costs and risks before committing to further work. However, had you wished to proceed with the repair, we would have been happy to discuss this with you. Our aim is always to provide honest, expert advice so that customers can make an informed decision about the best option for their appliance.
When you later contacted us to explain that another company had repaired the fridge freezer, we reviewed the report they provided. This indicated the same underlying issue identified by our engineer, and therefore did not suggest that our original diagnosis was incorrect.
The £123.54 labour fee covers the engineer’s attendance, inspection, testing and diagnosis, rather than being conditional on whether you choose to proceed with the recommended repair. As the inspection was completed and the diagnosis was consistent with the subsequent report, the fee remains applicable. The goodwill refund of £12.35 was offered in recognition of your dissatisfaction, rather than as an acknowledgement that the inspection or advice provided was incorrect.
We appreciate that you were disappointed with the recommendation to replace your appliance, but we hope this clarifies the reasoning behind our engineer’s advice and the charges applied.
Kind regards,
Glotech Repairs
William came out to our new house in…
William came out to our new house in guildford to help fix our washing machine. Idenitified the problem very quickly and ran through everything I needed to know. Very friendly and great work.
12 October 2026
Reply from Glotech Repairs
Hi Michael,
We are happy to hear your washing machine is back up and running after William's quick diagnosis and effective work in the Guildford area! Thank you for complimenting his friendly service.
Kind regards,
Glotech Repairs
Brilliant service William thank you in…
Brilliant service William thank you in Surbiton!
9 October 2026
Reply from Glotech Repairs
Hello,
We are glad to hear your appliance is back up and running after William's quick and efficient repair work in Surbiton!
Kind regards,
Glotech
Very reassuring and thorough
William came and reviewed our repair, made some adjustments and was really thorough. He was incredibly patient and fully explained everything to us. We were really reassured and are very grateful.
9 October 2026
Reply from Glotech Repairs
Hi Abi,
Thank you for leaving such a kind review of William's professional advice and efficient work - it's always great to hear he left a positive impression during your repair!
Kind regards,
Glotech
Knowledgeable tidy and experienced
William made me aware of when he would arrive. William is polite informative and knowledgeable about the problem with my machine. Unfortunately the machine was unrepairable but William told me about the sales team that will be able to help.
9 October 2026
Unprompted review
Reply from Glotech Repairs
Hi Linda,
Thank you for posting a 5-star review of our helpful and informative repair service! While we are sorry to hear your appliance was not repairable, we are happy that our team were able to assist you with a quick replacement to avoid you being without a machine.
Kind regards,
Glotech Repairs
Reply from Glotech Repairs
Hi David,
Thank you for leaving a 5-star review of Nick's efficient repair work!
Kind regards,
Glotech Repairs
Excellent service from start to finish
William arrived early on Wednesday to determine the issue with our top oven and quickly noted that two elements needed replacing (also able to tell me exactly how old the appliance was which helped explain the need for maintenance) . The parts were ordered on the spot and he was back on Friday morning to fit them.
William was polite and professional throughout as were the team at HQ . I thoroughly recommend this business on the strength of my experience.
9 October 2026
Reply from Glotech Repairs
Hi David,
We appreciate you taking the time to leave such a gleaming review of our smooth service! It's so great to hear William provided quick and professional repair work during your oven fix, and that the repair was completed in just two days!
Kind regards,
Glotech Repairs
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