GloverPriest Solicitors Reviews 

736
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, professional, and efficient, often highlighting their hard work and expertise in making complex processes smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the transparency, clear explanations, and constant updates throughout their transactions. Reviewers are particularly impressed with the quick response times and the ease of communication, noting that they rarely had to chase for information and felt well-informed. However, some customers also noted issues with communication, experiencing slow responses to emails, unanswered phone calls, and a lack of consistent updates. A few other people also felt that the contact process was not always straightforward, with some instances of conflicting information and a need for clients to actively chase for progress.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Response time

Consumers generally express satisfaction with response times, highlighting that staff are often quick to... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism, clear... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers expressing frustration with communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Solicitors, super attentive and always respond in a timely manner. I have used glover priest 3 times now for conveyancing and they never disappoint. This time dealt with Sally and her team and h... See more

Company replied

Rated 5 out of 5 stars

Really delighted with the service provide by Glover Priest in purchasing my first property. Especially the work Sally Howes and Ellie Howes put in to make the purchase as stress free and positive as p... See more

Company replied

Rated 5 out of 5 stars

The team at Glover priest Wellingborough have been fantastic. I have used them 3 times now for a first house purchase, the subsequent sale of that house and purchase of the next one. They have always... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend using GloverPriest for conveyancing. We used them for the purchase of our first home and completed within 8 weeks. All the staff that worked on our case were incredibly effici... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Lawyer
  5. Law firm
  6. Lawyer

Written by the company

We have a long standing history since 1749, with our Tamworth branch being one of the oldest recorded law practices in the UK. Our outstanding solicitors are based in multiple offices covering The Midlands area - both geographically and in legal expertise! We sit on all major lending panels delivering a high Quality service. All of our lawyers have a wealth of Experience in dealing with matters from start to finish and every client is valued. Affordable services are the backbone of our company, with transparent fees set out. Residential Property Conveyancing | Commercial Property & Leasing | Family & Divorce | Litigation | Employment | Wills | Probate | Trusts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

736 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(736)

108 reviews in the last 12 months

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Rated 5 out of 5 stars
GloverPriest Solicitors logo

Reply from GloverPriest Solicitors

Hi Larry. Thank you so much for your wonderful feedback! We’re so glad to hear that Jordan and the team were able to provide you with care and efficient service throughout your sale. Your kind words mean a lot to us, and we’d be more than happy to assist you again in the future!

Rated 5 out of 5 stars

Great team

Gloverpriest of Market Harborough undertook the conveyancing of both the sale of our house and the purchase of a new house. Our team of Kellie (property lawyer), Charlotte (Legal Secretary) and Savannah (Legal Assistant) were absolutely excellent. Our main point of contact, Charlotte, was almost always available and contacted us speedily when not immediately available. However, Savannah was also consistently up to speed with our purchase and sale and also provided great service to us.The team appeared to have excellent internal communication, which made it easier for us when dealing with them. They were all professional, proactive, friendly, positive and supportive throughout the process. They also enabled us to carry out the transactions in a very speedy manner. We would certainly recommend them.

28 March 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you so much for your kind review Philip! We're so glad to hear that Kellie, Charlotte and Savannah were able to guide you through the conveyancing process for your sale and purchase. It’s wonderful to know that the communication was clear and helpful every step of the way. We truly appreciate your recommendation and are so happy you had a positive experience. Thank you again, and all the best for your new home!

Rated 5 out of 5 stars

Second time using GP

We used GP for buying and selling, now the 2nd time I've worked with them. Had 3 fantastic ladies on both cases and they worked tirelessly to get them both over the line in record time. I'd like to personally thank Gemma Anouska and Joanna for all their hard work. I wouldn't hesitate to use GP again!

11 April 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Rachel. We're delighted to hear that Gemma Anouska and Joanna provided such excellent service on your second time of using our firm. We look forward to assisting you again in the future and appreciate your recommendation!

Rated 5 out of 5 stars

Amina

Amina, Ellie and Sally has been awesome in sorting all the paperwork. I did not have a clue about anything and they provided all the information and clarification and sorted everything. They provided me regular updates about the progress and I never had to call them myself. All was done online and did not even had to attend their office which was great. Absolutely I would recommend them to anyone.
Thank you for your tremendous help and support

4 August 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your thoughtful review, Riyaad. We're so glad to hear that Amina, Ellie and Sally were awesome and provided the support and clarification you needed. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Great team of people

The team at Glover Priest were incredibly helpful in buying my first house. they were as quick as possible with chasing the sellers for everything and made the experience as stress free and easy as possible on the legal side of things.

11 April 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Ciaran. We're thrilled to hear the team provided a fast and stress free service throughout your home purchase. Good luck with your first home. Your recommendation means a lot to us, and we’re glad we could guide you smoothly through the process.

Rated 5 out of 5 stars

We used gloverpriest solicitors for…

We used gloverpriest solicitors for conveyances when buying our property, first time buyers too, these guys were very helpful, informative and knowledgeable, Leah Brabbins and her team 10/10.

1 October 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Stephen! We're so happy to hear that Leah and her team made your first home purchase a smooth and 10 out of 10 experience. We truly appreciate your trust in us and would be more than happy to assist you again in the future.

Rated 3 out of 5 stars

I'm being nice with 3 stars

I'm being nice with 3 stars. My broker advised using them. If I could describe them with 2 words it would be slow and unorganised. They would send out paperwork to be filled in and sent back so I would physically drive it to their office to then get another email saying that they forgot some forms. If I was posting it, it would have made for a bigger delay. Was a stressful nightmare.

Just to reply, paperwork was sent digitally but important parts were forgotten and sent days later.

29 November 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for taking to the time Tanya to leave your review. Im sorry to hear that your case did not progress as quickly as you would have expected. Where possible we would always aim to use our digital portal to ensure a speedier process for completion of paperwork, as I am unable to identify your file from your review I am unable to establish why your paperwork was not sent digitally.

Rated 5 out of 5 stars

House sale and purchase

I really can't praise Kellie, Charlotte and Savannah highly enough for the professional, efficient and friendly manner in which they dealt with my house sale and purchase. Every matter was explained clearly, and every question answered promptly. It was a stress-free experience for me because of the exceptional service they provided. I highly recommend them.

26 March 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you so much for your fantastic feedback, Rachel! We're thrilled to hear that Kellie, Charlotte and Savannah provided such great communication, professionalism and friendly throughout your house sale & purchase. Your recommendation means a lot to us, and we’d be delighted to assist you or anyone you refer in the future. Wishing you all the best in your new home!

Rated 5 out of 5 stars

From the moment I met Jake

From the moment I met Jake, I felt I was in competent hands. He confidently guided me through conveyancing, picking up anomalies and dealing with them deftly. Making the process one less thing to worry about in moving to Scotland.
Thank you, Glover Priest.

5 November 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful review, Carole! We're delighted that Jake made you feel at ease from the start of your transaction. We wish you all the very best for your new venture up in Scotland. We truly appreciate your recommendation!

Rated 4 out of 5 stars

I definitely would recommend

I definitely would recommend Glover Priest - they always responded quickly to my questions which I really appreciated. Chloe was very thorough and I felt confident throughout that she was always doing her very best without compromising on detail. Many thanks!

28 March 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you, Naomi! We're so glad to hear that Chloe and the residential conveyancing team provided you with excellent service and support. Your kind words and recommendation mean a lot to us!

Rated 5 out of 5 stars

House purchase GloverPriest Quinton…

House purchase GloverPriest Quinton branch very efficient smooth service.
Highly recommended.

28 March 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Babs. We're delighted the Quinton office made the process smooth and straightforward for you. Wish you all the very best in your new home.

Rated 5 out of 5 stars

All of the team were fantastic.

All of the team were fantastic.

9 December 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review Chris. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

The team at Market Harborough have been…

The team at Market Harborough have been absolutely amazing right from the start of my purchase. I've had a very difficult time with my divorce and the team were so kind to me taking me through each step. Their kindness and professionalism and knowledge is outstanding.
I would recommend 100%

3 April 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Joanne. We're so pleased the Market Harborough team made the process smooth and stress-free during such a challenging time. Your recommendation means a lot to us.

Rated 1 out of 5 stars

They have been a total nightmare…

They have been a total nightmare dealing with my late Mother's estate. They never reply to emails. Really not a professional service. I have my will with Glover Priest but I am now having a new one drawn up as I do not want to deal with them again.

3 April 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review Simon. I am sorry to hear that you feel the level of communication has not been to our expected high standard. I have spoken to the Lawyer handling your case who has made contact today to answer any outstanding questions you may have.

Rated 5 out of 5 stars

Absolutely brilliant service from…

Absolutely brilliant service from Roxanne and her team. It was a busy time with stamp duty changes but we were constantly updated, all our queries were answered promptly and we were guided throughout . Faultless service - I highly recommend Roxanne

27 March 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your fantastic review, Ak! We're so pleased to hear that Roxanne and her team kept you fully updated throughout the transaction. Your recommendation means the world to us, and we're grateful for your kind words!

Rated 5 out of 5 stars

Was kept informed of progress

Was kept informed of progress. Explanations were given when lack of understanding process. Friendly and nice people to deal with.

25 March 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Christine. We're delighted the team made the process smooth and straightforward for you.

Rated 5 out of 5 stars

They know what they are doing…

They know what they are doing and they do it swiftly and professionally. A traumatic experience was rendered less so thanks to GloverPriest and their highly qualified and professional staff. its good that they are human too…

14 February 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you, Dave. We're thrilled to hear you're happy with the service the team have provided through such a traumatic time. We appreciate your trust and are committed to finalising your case with the utmost care.

Rated 5 out of 5 stars

Excellent Conveyancers

Can't fault Anouska, Joanna and Gemma, they were so helpful and thorough and I didn't ever have to wait long for responses to my communication. Completion was smooth and surprisingly early in the day and they kept me informed throughout the process. Thank you

28 March 2025
Unprompted review
GloverPriest Solicitors logo

Reply from GloverPriest Solicitors

Thank you for your feedback, Emma. We're so glad Anouska, Joanna and Gemma could support you through the process. We appreciate your trust and are happy to hear everything went smoothly.

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