The IPL Photofacial device was the first Glow Atelier product I purchased. It’s an amazing investment that can enhance your skincare routine. My skin is finicky and it’s nowhere near perfect. By incor... See more
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I am writing a second time because yes, your device contains instructions for how to turn the device on and off, settings, etc., but nothing that precisely states how to get results and your video i... See more
Company replied
I love using my Glow Atelier Liquid Repair Oil Veil every day, particularly during my gua sha routine. It creates a smooth glide across my skin. I eagerly anticipate the time to repurchase, and I won'... See more
I purchased their Liquid Repair Oil Veil a while ago and it exceeded my expectations! I have dry and sensitive skin and it has been a lifesaver with hydrating my skin and it hasnt made me breakout! I... See more
Company details
Written by the company
We are a Toronto Canada founded company providing hand-selected, tried and tested functional Korean skincare that suits not only your skincare needs but your inner aesthetic needs and delivering it to the world. We Believe… Skincare should be more than just what works. It should captivate your mind, your sensories, and your soul. Whether you’ve had a long day or have been leisuring with a glass of wine, your skincare routine should be the ritual you look forward to partaking in. Our Selection With insider resourcing, studying the K beauty market, and discovering what we all really want, Glow Atelier is your skincare studio for functional aesthetic skincare. Our selection doesn’t focus on having everything from A to Z. We bring in only K Beauty that deserves the hype, the products that work, and get you glowing. How we got here Helping those find their perfect product has always been the method behind Glow Atelier and it’s founder. We believe everyone deserves a carefully constructed skincare routine that helps you achieve the best skin of your life and your future. Where function meets your aesthetic goals.
Contact info
United States
- glowatelier.com
Replied to 50% of negative reviews
Typically replies within 1 week
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Amazing!
Amazing! The customer service team is great! The shipping was great and the packaging was so nicely done and I could not expect less. I also love my sunscreen products that I received they were so good! Overall amazing experience and I would order here again!
IPL device is a game changer!
The GlowAtelier IPL device is a game-changer! It's effective, easy to use, and delivers outstanding results. After just a few sessions, I noticed a significant reduction in hair growth. This device is a must-have for anyone looking for a convenient and cost-effective solution to hair removal.
Great quality products
I really like buying from Glowatelier because I know that the skincare products are high quality and trustworthy! Also, the pricing is very decent for these kind of products. Shipping is always fast and I never have any issues with my orders. I appreciate the attention to the details on the packaging.
VERY LITTLE IMPROVEMENT FOR SPOTS & VEINS
I've used this device for months and have noticed VERY LITTLE improvement in age spots and spider veins. I use it at the highest setting and do the treatments weekly. In the past, I have paid big money for professional IPL treatments, and the glow atelier device is a very weak comparison.
Fast shipping! Great Customer Service!
Fast shipping. When I called about another product and asked questions about how it worked the customer service helped me understand and walked me through how the instrument works!
Great experience
Great product, beautiful presentation.
Fast delivery and perfectly packed. Will explore more of their products.
I love the products
I love the products. I wish you restocked some of the items you used to sell. The facial oil is my favorite and I will keep purchasing that for sure!
Don't waste your money.
I purchased the Glow Atelier IPL device several months ago. I fully agree that the instructions are insufficient. However, they are pretty quick at responding to emails. However, after two plus months of using the device, the few dark spots I had have only grown darker. I have had IPL at my dermatologist office and I was prepared for the darkening of the treated area. However, not only have the existing spots become darker, but my arms are now covered in dark spots. The single dark spot on my jaw has only darkened. Not one spot has vanished after more than 2 months. Also, be warned that the company recommends through email not to use any acids while using this device. This is left out of the instructions and advertisements. This means that you must not use Vit C, Retinols, Glycolic acid toners, or any AHA or BHA products while using this device. These are products I use every day in my skin care regime. They keep my pores clean and my skin glassy. If the G.A. IPL device results were immediate, this would be of no consequence. However, the results are not anything close to immediate. So far, I have not seen any improvements. In my opinion, this device is a total waste of time, money and the beauty of my skin.

Reply from Glow Atelier
I have so many products! LOVE
I have so many products and love them all. I have dehydrated skin and for the first time ever saw a difference after using a combo of products from Glow!
Obsessed with the Liquid repair oil…
Obsessed with the Liquid repair oil veil! Definitely makes you glow.
I needed some help
I had some additional questions on how to use the glass ipl photo facial, specifically for use on my legs to help reduce the appearance of my spider veins. I wasn't sure what setting or level of intensity was best for treating these areas. I contacted them via their email on their website and got help very quickly. I've seen some negative reviews here about the instruction manual, I think it's best to remember this device is supposed to be used on the face, so if some people are like myself and wanting to use it on other areas of the body, the manual doesn't fully cover that. Which I believe is fair given the fact it is a facial skincare & hair removal device. Anyways, I emailed them and got a very detailed response within a day! I am looking forward to seeing results with more long term and consistent use!
Manual and video are useless
I am writing a second time because yes, your device contains instructions for how to turn the device on and off, settings, etc., but nothing that precisely states how to get results and your video is no better. What is needed: (Examples made up by me)
For brown spots on leg, use device on leg setting on automatic and place on spot as desired intensity 5 times in succession every other day for a week.
Similar, specific and complete directions are needed for hair removal, etc.

Reply from Glow Atelier
I love it
I love it! I never thought I could have a device like this that is so easy to use. I can't wait to see the results in a few weeks.
The reason for 4 Stars is that the device does not come on easily, I have to take a lot of time to get it to turn on. Also, the buttons switch themselves if you're not careful! Thanks very much!

Reply from Glow Atelier
I have never been able to use the item…
I have never been able to use the item I purchased! Let me repeat, it has never been used so you should be able to exchange it for another one because it never turned on. As a small business you should be doing everything you can to make your customers happy. You should back up everything you sell. I will do everything in my power to let everyone know how you conduct business.

Reply from Glow Atelier
My device came promptly and appears to…
My device came promptly and appears to be what it is described to be. I have not had it long enough to determine how efficient it is, but it is easy to use and painless. I need to use it longer to determine if it does what it claims to do.
Shipping was super fast
Shipping was super fast. The product is a very nice oil for face and body and I have enjoyed using it over the last few weeks.
I used for only left side my arm for…
I used for only left side my arm for three times and I noticed that it looks less winkles.
My purchase arrived very quickly with…
My purchase arrived very quickly with no issues. I've use it 3 times now and am totally obsessed with this. I am an esthetician and for an at home treatment it works great.
I purchased the IPL Glass Facial…
I purchased the IPL Glass Facial device. I am only 3 weeks in and I have been using it as instructed, 3 times a week. So far so good. Immediately after my first use my skin was glowing on my face and neck. I am also using it everywhere else allowed. I have not had results on my legs. But I can honestly say my arm hairs quickly became brittle and then disappeared. Yes, I was too afraid to shave my arms prior to use. Thank goodness that didn't matter. They are as smooth as butter now, with no new growth showing. I'm really hoping in time to also lose some of my sun damage, fingers crossed. In conclusion If you are looking for a great device and at an amazing price... buy this! WARNING do not go over tattoos(my foot/ankle). It was a sore mistake that will not be repeated on level 5 :)
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