Ordered in Europe, lights arrived quickly. There was a small part missing, contacted them and they immediately sent the missing part and it arrived within 2 days. No hassle. The lights work really... See more
Company replied
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Ordered in Europe, lights arrived quickly. There was a small part missing, contacted them and they immediately sent the missing part and it arrived within 2 days. No hassle. The lights work really... See more
Company replied
website easy to find and choose additional handle bar mount for glow light . turned up quickly Mount broke first time fitting (rats!!) Ordered and paid for another ,then emailed explaining my d... See more
Buggy hardware with flickering with low frequency PWM at low modes. Also there is very high audible noise from DC DC converter in battery pack. Also there's is issues with unstable Bluetooth connectio... See more
Great light with long battery life. Small details are evident in their design. Love the new battery and display. Much improved over last gen. Glow seems to be committed to improving quality and fu... See more
A little hiccup with the battery not working, after my first night ride.
Unchargeable not responsive.
But when I contacted Gloworm Lights they sent me a replacement very promptly and provided a return courier package for the old battery to be returned.
Awesome warranty service.
So I ordered an x2 and was delivered an xsv. Disappointing. I sent an email to Gloworm support. I received a response "I’ll get a replacement and return sticker out to you tomorrow." Three days later, nothing. I sent another email. I received a response "A replacement has been sent today." It did finally arrive and it's great but the service is a bit crap.
Awesome to deal with! We ordered x 2 lights, but only one arrived. The team then sent out another very quickly. Lights are great quality and easy to use
website easy to find and choose additional handle bar mount for glow light .
turned up quickly
Mount broke first time fitting (rats!!)
Ordered and paid for another ,then emailed explaining my disappoint with product breaking, hoping for a replacement or credit
Was wrapped to get a reply stating credit issued and a new mount on it's way.
stoked with the service
Thanks Gloworm highly recommend product ,awesome lights
Bought a Gloworm light a little over a year ago - Helmet light, remote handlebar button. Still lovin it!
Delivery to NSW Australia within 24 hours! And the best lights in the world! I already owned 3 glowworm lights and chose to buy one more to turn night into day. The Bluetooth button is the most awesome feature - no fiddling around especially when you notice some thing or someone coming towards you. Simple, super bright, and incredibly well made. I'm going to start gifting them to my cycling friends. Glowworm lights are the gift to give someone who has everything.
Great light. Clear light with no shadow spots and doesnt flicker on any terrain.
Ecellent. Highly recommend.
Bought the XS, great lights, super powerful. and great run time on it, had an issue with the light unit after the first use where it stopped working completely. No issue for Gloworm and they replaced overnight with a new one, unfortunately this one gets a max of 2 hours on full power that's only 66% of the advertised 3hrs . . . can i be bothered returning this one? I love the product but expectations vs reality seem a little off.

Reply from Gloworm Lights
Due to having other equipment on my bike i could not use it there efficiently but it fitted well onto a spare helmet.
When night riding, I have been using the longer power lead and carry the battery in a pocket of my cycling jacket but I am trying to locate for purchase a suitably small backpack (I use panniers.) This perhaps is something you could supply as an optional addition.Your equipment for attaching the battery to the bike is not secure enough in my opinion.
I found the light emitted and its controls provided an excellent ride. I am very pleased.
Update. I now use a small backpack designed for a water bladder to which I also include some emergency repair tools and a tyre panda..
Very pleased with my Gloworm product! Everything from the packaging, to the cables and accessories, to the battery and light itself is clearly top quality. Love how long the battery lasts!
Pretty good all round, unfortunately battery lasting about 20% less than what is advertised but its plenty bright enough for riding fast.
Really great light, well packaged, delivered super fast.
Only downside is the lack of clear instructions especially for helmet mounting; couldn't even really find decent instruction on the website.
Amazing light though.
Easy done !! Thanks gloworm now I turn night into day … smooth operators 🙌🏼🙌🏼
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