Glowtopia Reviews 

1,052
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered several things & they cane quickly & were as described. Very pleased with the selection, perfect for summer festivals, would recommend

Rated 5 out of 5 stars

Couldn't have been more helpful. Missed something off my order so I rang to try and add to save paying two lots of postage. Lady who answered the phone said definitely possible but wasn't sure h... See more

Company replied

Rated 2 out of 5 stars

Ordered 50 glowsticks for a children's Xmas event after Hobbycraft let me down; Glowtoipia website promises delivery within 24 hours for an extra fee, so paid up. But delivery took 48 hours, not arriv... See more

Company replied

Rated 5 out of 5 stars

I ordered two items, they didn't turn up within the five day delivery window due to royal mail. I contacted the company and they called me the next morning and sent out replacement items for next da... See more

Company details

  1. Party shop

Written by the company

We're confident that you'll find some of the best prices on glow novelty products at Glowtopia without compromising on quality. We cater for small one-off orders as well as large orders at wholesale prices. We pride ourselves on speed and quality of customer service. Orders made before 2pm will be dispatched on the same day. We offer free delivery to UK destinations as well as the option of delivery via next day courier, often at no extra charge (this depends on order weight and size). Whether you're looking for wholesale glow sticks for a big event, or UV body paint and flashing glasses for a fancy-dress party, Glowtopia's the place to go!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,052)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Led bracelets

Led bracelets. Huge hit at childrens disco party. 1 out of 20 didn’t work and a couple broke when at the party . Rest seemed to work well

14 January 2023
Rated 5 out of 5 stars

Great pricing

Great pricing, speedy response to questions and fast despatch of goods. The LED glow sticks make for great traffic management tools.

28 December 2022
Rated 1 out of 5 stars

Not revieved my order

9 December 2022
Glowtopia logo

Reply from Glowtopia

Hi Josephine. I'm sorry your order hasn't arrived yet, unfortunately Royal Mail are seeing a considerable number of delays due to industrial action being taken which is completely outside of our control. We have been advising on our website for several weeks now that we recommend customers who require orders quickly to select an alternative courier (we also offer DX and DPD who have been reliably delivering in 1-2 days), but ultimately leave this up to customers as we know some do prefer Royal Mail deliveries. It should be with you over the next week or so and you are welcome to return for a refund if you wish. Apologies for the inconvenience.

Rated 5 out of 5 stars

We are very happy with our order and…

We are very happy with our order and the customer services from Glowtopia. We found the products are of a high quality and they glowed for longer than expected.
We will definitely be purchasing more from Glowtopia in the future.
Broadstone Scout Troop

18 November 2022
Glowtopia logo

Reply from Glowtopia

Thanks for your kind review Richard!

Rated 4 out of 5 stars

Excellent buying experience

Excellent service, fast delivery, just one of the wands didn’t work.

2 December 2022
Glowtopia logo

Reply from Glowtopia

Hi there - thanks for your review, sorry that one of the wands didn't work, we are always happy to resolve any issues if you get in touch to let us know. I've just arranged a refund for the faulty item - hope this doesn't put you off using us again in the future :-)

Rated 2 out of 5 stars

Ordered 50 glowsticks

Ordered 50 glowsticks for a children's Xmas event after Hobbycraft let me down; Glowtoipia website promises delivery within 24 hours for an extra fee, so paid up. But delivery took 48 hours, not arriving until after the event had taken place. Useless.

1 December 2022
Unprompted review
Glowtopia logo

Reply from Glowtopia

Hi Stephen, sorry that your order didn't arrive in time. We did everything we could from our side, shipping your order with DPD on the same day as your order was placed. Unfortunately it appears there was a delay in DPD's network at this busy time of year that caused this late delivery.

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