Terrible service have ordered and the order hasn’t been received emailed multiple times but get no response, So no product and also £60 out of pocket Stay away from this company
Company replied
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See what reviewers are saying
Emails sent to cancel an order have been ignored. Told to send the item via the address on the delivery package but there isn't one. Emailed a total of seven times now and I get one response saying I... See more
I had read bad reviews about the company and was hesitant to order, but when I emailed them to ask them what their likely delivery timeframe was, they responded really quickly, which gave me con... See more
Company replied
This company is Not a scam company. I received my item this morning. Beautifully packaged.. I am well impressed. I have used boutique whitening before this product is the same product I have bo... See more
3.3
Average
38 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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Scammers
I placed an order over a week ago. No update with tracking/ no response to emails. I’d like a refund immediately!!!! SCAM AVOID
17 December 2025
Unprompted review
Reply from Glow White Teeth
Hi Lucy, we can sincerely appreciate your frustration however you ordered a week before Christmas and you were informed before purchasing of the festive delays on top of our normal shipment timeframe, we have been working extremely hard to fulfil orders - like every other company in the week before Christmas Day but as requested, we have fully refunded you. We are most certainly not a scam. But we do hope you have a wonderful rest of your festive period.
Great product I can highly recommend…
Great product I can highly recommend it. Easy to use and you wake up with white teeth 😀
2 September 2025
Unprompted review
Reply from Glow White Teeth
Hi Philippa, thank you for taking the time to leave a review, waking up with white teeth is the best! Happy whitening!
Highly recommend
started this a few months ago and huge difference is highly recommend
28 October 2025
Unprompted review
Reply from Glow White Teeth
Hi Carter, thank you for taking the time to leave a review, we are so glad you are seeing great results! Happy Whitening!
Excellent product
Excellent product, really whitens the teeth with only one syringe. Quick shipping too.
3 October 2025
Unprompted review
Reply from Glow White Teeth
Hi Emily, thank you for taking the time to leave a review! Happy whitening!
Wouldn’t be without this!
27 October 2025
Unprompted review
Reply from Glow White Teeth
Hi Julia, thank you for taking the time to leave a review! Happy whitening!
Great site
Great site. Quick delivery. Ordered several times. Will order again here and offer express 24 hour delivery too 🥳🥳🥳🥳
3 October 2025
Unprompted review
Reply from Glow White Teeth
Thank you for taking the time to leave a 5* review, we are glad you are confident to keep returning!
Order arrived in 48 hours
My teeth whitening order arrived in two days as expected and the Royal Mail tracking helped a lot. Although I was worried about the negative reviews I read, I placed the order as I have been using the Boutique whitening gel for years and needed this brand. It was my first order and based on my experience I would order again from Glow White teeth.
2 October 2025
Unprompted review
Reply from Glow White Teeth
Thank you for taking the time to leave a 5* review, we are glad based on your first experience with us that you will order again, thank you!
Amazing results and super fast delivery
WOW is all I can say to the results I get from these whitening gels! Super fast dispatch and tracked delivery. Will definitely purchase again from this company. Thank you
19 September 2025
Unprompted review
Reply from Glow White Teeth
Thank you for taking the time to leave a 5* review, we are glad you are getting super results and we are happy you are continuing your whitening journey with us, thank you
Quick delivery now 🙌🥳
Having ordered before and waited a long time I was hasty but they told me the owner was unwell and now business being run by other employees, I can confirm I ordered two days ago and gels have just arrived. Will use again as they responded within the day to my email! Can’t but not give 5* Thank you very much
23 September 2025
Unprompted review
Reply from Glow White Teeth
Thank you for taking the time to leave a 5* review, and thank you for your understanding and not leaving a negative review. Happy whitening with us in the future!
Doesn’t send the product to you and…
Doesn’t send the product to you and won’t refund you
7 August 2025
Unprompted review
Reply from Glow White Teeth
Hi Tia, our sincere apologies of your experience however it was out of our control. I can see your parcel was sent on your tracking number, and there is an update from the Royal Mail who seems to have made the error. Thank you, Glow White Teeth
Total rip off
Total rip off
I bought 2 teeth whitening syringes from this company and it's so weird you can't contact them yet they keep on sending out emails with sorry your product is late
I could have brewed my own teeth whitening gel whilst waiting for you lot. Angry isn't the word I tell you
18 July 2025
Unprompted review
Reply from Glow White Teeth
Thank you for your review, and our sincere apologies that you were angry. Customers at that time were made very aware before purchasing about our delay due to extreme high demand and I can confirm you were refunded for your order. Our sincere apologies again. Thank you, Glow White Teeth
DO NOT GIVE THIS COMPANY YOUR MONEY
DO NOT GIVE THIS COMPANY YOUR MONEY
Ordered in May and nothing received.
SCAM
23 June 2025
Unprompted review
Reply from Glow White Teeth
Hi Nigel, we are sincerely sorry for your bad experience, we can confirm we are not a scam, customers were made aware before purchasing of the delays due to extreme high demand, and I can see you got a refund. Again, our sincere apologies.
Reply from Glow White Teeth
Hi Hdaig, could you please email us with your order number so we can check this for you? Thank you, Glow White Teeth
This is the second time I have ordered…
This is the second time I have ordered from this company. I waited a month for my delivery the first time but at least there was some correspondence and an apology. I have just received my second order which took nearly two months!!!! No correspondence, no apology and no answer to my request of a refund! Safe to say I will not be ordering from this company again!
31 May 2025
Unprompted review
Reply from Glow White Teeth
Hi Nadia, we are sincerely sorry for your bad experience, customers were made aware before purchasing of the delays due to extreme high demand, but I am very glad you got your order in the end. There are no more delays, but again, our sincere apologies to you.
Must be a scam
Must be a scam. Ordered a month ago and still nothing received, no response to multiple emails and no other contact details to chase the company. Auto response emails now saying that the company are not monitoring their inbox!!!!
9 May 2025
Unprompted review
Reply from Glow White Teeth
Thank you for your review, and our sincere apologies that you had no response to your email. Customers at that time were made very aware before purchasing about our delay due to extreme high demand and I can see your product was delivered, so we hope you enjoyed your product. Thank you, Glow White Teeth
This company is an absolute Scam and I…
This company is an absolute Scam and I strongly urge anyone who is wanting a product from them, not to order and actually do it through a legit site. These selfish people think it’s acceptable to pay for ads for them to be top on search engines and they’re not legit. Do not buy anything from them, they steal your money, don’t send the item and and ignore all emails. No number to call and ordered over a month ago with a status for delivery still showing as 7-14 working days since ordering. Follow up emails have been left also. The bank has been notifed , aswell as my details removed from their end. They have several days to comply. AVOID and lesson learnt for myself to stick with getting this product from my dentist rather than order online from a company that you trust in and looked legit.
10 April 2025
Unprompted review
Reply from Glow White Teeth
Hi Leanne, we are sincerely sorry for your bad experience, we can confirm we are not a scam, customers were made aware before purchasing of the delays due to extreme high demand, and I can see you got a refund. Again, our sincere apologies. Thanks, Glow White Teeth
Scam company
Scam company - not been sent my products - have been fobbed off. Now being ignored. have since found some other reviews stating the same. AVOID. Have reported them.
22 April 2025
Unprompted review
Reply from Glow White Teeth
Thank you for your review, and our sincere apologies of your experience. I can see on your tracking your order was delivered. Customers at that time were made very aware before purchasing about our delay due to extreme high demand but again, our sincere apologies for this. Thank you, Glow White Teeth
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