I had a great experience with G&M Direct Hire. The process was smooth from start to finish, the car was clean and well maintained, and everything was explained clearly. Staff were professional, help... See more
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Review summary
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What people talk about most
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I have been with this company for the past three months and have rented different cars from them during this time. They are genuinely one of the best in London. The staff listen carefully to any iss... See more
Company replied
The service was excellent. I called yesterday to reserve a car and they had one ready for me today! Process was smooth and seamless, no time wasted. Everything was explained very clearly and profess... See more
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Today I visited G&M Direct Hire to pick up a car, and I had a great experience. The staff were very friendly and professional, and they completed all the paperwork in under two hours. I would highly r... See more
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Company details
- #4 of 25 best companies in Car rental company
About G&M Direct Hire Ltd - Home of PCO car hire in London
Written by the company
One of the UK’s Highest-Rated PCO Rental Companies
Written by the company
- We are delighted to be one of the largest PCO car rental providers, trusted by thousands of drivers and supported by more than 1,000 5-star Trustpilot reviews.
Contact info
Unit 13 Sovereign Park, NW10 7QP, Park Royal, United Kingdom
- 02089009574
- info@gmdirecthire.co.uk
- gmdirecthire.co.uk
1200+ verified five star review
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Umran
I collected car from G&m again after 2 years and they still looked after me like family.
Thanks umran for helping me get back on the road and activating my uber account.
4 February 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for coming back to G&M Direct Hire after two years — we truly appreciate your continued trust. We’re delighted to hear that you felt welcomed and looked after like family once again.
Helping you get back on the road and assisting with your Uber activation smoothly is exactly the kind of support we aim to provide for all our PCO drivers.
We look forward to continuing to support you on your journey.
Best regards,
G&M Direct Hire Admin
I have been working for more than a…
I have been working for more than a year now and I am very happy with the company and services.
4 February 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your continued trust over the past year. We’re delighted to hear that you’re happy with our company and the services we provide. Supporting our PCO drivers with reliable vehicles and professional service is always our priority.
We truly appreciate your loyalty and look forward to continuing to work with you.
Best regards,
G&M Direct Hire Admin
G&M Direct Hire is the best PCO Car…
G&M Direct Hire is the best PCO Car Dealer. They are very reliable and the cars are moderate in Rental price.
3 February 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Anthony,
Thank you for your kind feedback. We’re delighted to hear that you consider G&M Direct Hire a reliable PCO car provider and that you’re satisfied with our rental prices. Providing dependable vehicles at fair and competitive rates is always our priority.
We truly appreciate your support and recommendation.
Best regards,
G&M Direct Hire Admin
Nice service and nice people
Nice service and nice people
I have rented them one year every time I need help they are welcoming
3 February 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Mohammed,
G&M Direct Hire is glad to have met your expectations during your PCO journey.
As the best PCO car hire company in London we promise all our customers with best services and efficient PCO vehicles.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Thank you Mr. Daniel,
G&M Direct Hire is glad to have met your expectations during your PCO journey.
As the best PCO car hire company in London we promise all our customers with best services and efficient PCO vehicles.
Best regards,
G&M Direct Hire Admin
Fast and efficient service
2 February 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
G&M Direct Hire is glad to have met your expectations during your PCO journey.
As the best PCO car hire company in London we promise all our customers with best services and efficient PCO vehicles.
Best regards,
G&M Direct Hire Admin
Umran was really helpful and made the…
Umran was really helpful and made the process very easy for us. I would definitely recommend.
2 February 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your kind review. We’re pleased to hear that the process was made easy and that you had a positive experience with our team. Supporting our PCO drivers with smooth and professional service is always our priority. We truly appreciate your recommendation.
Best regards,
G&M Direct Hire Admin
This is one the most organised…
This is one the most organised establishment with whom I am well pleased with there service.
30 January 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Simeon,
Thank you for your kind feedback. We’re delighted to hear that you found our establishment organised and that you’re pleased with our service. Providing a structured, professional, and reliable experience for our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Jones,
G&M Direct Hire is glad to have met your expectations during your PCO journey.
As the best PCO car hire company in London we promise all our customers with best services and efficient PCO vehicles.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Habtom,
Thank you for your feedback. We’re glad to hear that you were happy with our customer service. Providing reliable and professional support to our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you received great service and found our team helpful. Your support means a lot to us.
Best regards,
G&M Direct Hire Admin
Rented a car from The G&M and had a…
Rented a car from The G&M and had a great experience overall. The car was in top condition, clean, and drove spot on. Everything was smooth and hassle-free, with professional and reliable service throughout. Special thanks from Hazrat, Sultaan, Majid, and Hesaan for the excellent support. Would definitely recommend The G&M.
28 January 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Omid,
We are pleased to have served you at your satisfaction.
G&M direct hire assures all PCO drivers with best PCO services in London. Our well trained staff are dedicated to providing you with high value PCO services.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Naz,
Thank you for choosing G&M Direct Hire! We're thrilled to have met your expectations and look forward to serving you again in the future."
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Chaouki,
Thank you for your feedback. We’re glad to hear you were happy with the service you received. Providing reliable and friendly support to our drivers is always our priority.
Best regards,
G&M Direct Hire Admin
I have been working with G&M Direct…
I have been working with G&M Direct Hire for more than 4 years now and I have a very good experience with this company. I strongly recommend this company for PCO drivers.
28 January 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Basir,
Thank you for your continued trust over the past four years. We’re delighted to hear that you’ve had a very good experience with G&M Direct Hire.
Supporting PCO drivers with reliable vehicles and professional service is always our priority, and we truly appreciate your strong recommendation.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your feedback. We’re glad to hear you were happy with our staff and service. Providing a positive and reliable experience for our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
Professional And respect unbelievable…
Professional And respect unbelievable Service
22 January 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your feedback. We’re delighted to hear that you found our service professional and respectful. Providing an outstanding experience for our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear,
Thank you for your feedback. We’re pleased to hear you were happy with the service provided. Delivering reliable and professional support to our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
Best in business
I have been with this company for the past three months and have rented different cars from them during this time. They are genuinely one of the best in London. The staff listen carefully to any issues and resolve them quickly, without long queues or wasted time. You are always greeted politely and treated with respect. There is no room for scams or hidden issues like you see with some other companies. They are honest, transparent, and professional in both their service and dealings.
I would highly recommend them to anyone looking for a reliable and trustworthy car rental company.
16 January 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Hazim,
Thank you for your detailed and honest review. We’re really pleased to hear that your experience over the past few months has been positive and that you value our transparent and professional approach. Respect, honesty, and quick support are very important to us as a PCO car hire company in London.
We truly appreciate your recommendation and look forward to continuing to support you.
Best regards,
G&M Direct Hire Admin
I came to rent from G&M after 1 year to…
I came to rent from G&M after 1 year to rent a car. All team members look after me and treat me like family even 1 year later. Thank you umran omid naseh for arranging a car for me. I recommend you to rent from these guys
15 January 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for sharing such kind and heartfelt feedback. We’re truly pleased to hear that even after a year, our team welcomed you back and treated you like family. Building long-term relationships and supporting our drivers with care and respect is very important to us. We really appreciate your recommendation and trust in G&M Direct Hire.
Best regards,
G&M Direct Hire Admin
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