The only negative about the process was the shipping cost vs delivery time. The cost was steep for the amount of time it took to arrive.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.
Written by the company

Contact info
United States
- 888-737-9766
- support@gmpartsgiant.com
- gmpartsgiant.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from GMPartsGiant.com

Reply from GMPartsGiant.com
The delivery is what we ordered and…
The delivery is what we ordered and fit. That doesn't happen often.

Reply from GMPartsGiant.com

Reply from GMPartsGiant.com

Reply from GMPartsGiant.com
Was sent wrong part
Was sent wrong part. Not sure whose fault as it came in black not tan.
Didn’t know rules of returned, but returned part pristine with out CO’s labe though all documented. Never received refund. Not nice.

Reply from GMPartsGiant.com

Reply from GMPartsGiant.com
Headlight assembly arrived quickly and…
Headlight assembly arrived quickly and worked properly.

Reply from GMPartsGiant.com
I what I found i was quite easy dealing…
I what I found i was quite easy dealing with the company and ordering items. no complaints here.

Reply from GMPartsGiant.com
Factory GM parts at a great price
Factory GM parts at a great price. Easy to order and shipment was well packed.

Reply from GMPartsGiant.com
Authentic Part
After shopping around looking for a specific part... buying the (wrong part) as well.
I finally fell upon GMParts Giant placed my order for the exact part needed. The price point was great also.

Reply from GMPartsGiant.com

Reply from GMPartsGiant.com
Customer service was great
Customer service was great. That is what I look for in online retail purchases.

Reply from GMPartsGiant.com
Parts were exactly as they were ordered…
Parts were exactly as they were ordered and arrived in good time.

Reply from GMPartsGiant.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







