The only negative about the process was the shipping cost vs delivery time. The cost was steep for the amount of time it took to arrive.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great pricing with good availability of parts. Genuine GM part was set & functioning in a low mileage 2004 Chevrolet Avalanche. This was a complete blower motor kit, with all after market motors a com... See more
Great company! I have bought several parts from them. Ordered new gm injectors for my pickup and motor runs smooth compared to rough with aftermarket injectors and got a great price for them. They alw... See more
Company replied
I love GMPartsGiant.com because all I need to do is enter the VIN number for my wife's Cadillac Xt5 and it automatically pulls up the correct parts plus they're OEM Original, not some cheap knockoff p... See more
Company details
Written by the company
GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.
Written by the company
Contact info
United States
- 888-737-9766
- support@gmpartsgiant.com
- gmpartsgiant.com
4.2
Great
963 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
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They sent to wrong color and was not…
They sent to wrong color and was not able to return it. Need better service on returns
27 March 2026
Reply from GMPartsGiant.com
Thank you for your feedback.
We have looked into the referenced order number and was not able to find a return request.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit www.gmpartsgiant.com/service/gm-return_policy
I appreciate the fast delivery for 1.
I appreciate the fast delivery for 1.
Appreciate that it was the correct item so no returns.
Appreciate the pricing of my item.
Shipping was a little high but whatever.
Thanks for a positive experience.
Have a Blessed day
27 March 2026
Found exactly what I needed twice so…
Found exactly what I needed twice so far reasonable price and both items 100% correct
27 March 2026
Everything went perfect
Everything went perfect: Ordering, payment and delivery even to Belgium
27 March 2026
Excellent place to get your vehicle parts from.
**You sent the exact parts that I ordered.
**Shipped on time.
**Excellent price
** Will always be one of the first places to source my parts from.
27 March 2026
No clue how and if and when I dealt…
No clue how and if and when I dealt with GMPartsGiant. All I know is that nobody had the parts I need.
27 March 2026
Reply from GMPartsGiant.com
Thank you for taking the time to share your feedback. We’re very pleased to know that your experience with us was a positive one since it's shipped. We did notice that the star rating may not fully reflect the kind comments in your review.
If this was unintentional, you are welcome to adjust it at your convenience. Regardless, we truly appreciate your thoughtful words and your support.
Poor website parts description costs me $$
I placed an order, for a silver hubcap, to fit my ‘21 Silverado. The online picture was silver with no other description. It arrived fast but was black. I emailed them and days later I received directions for the RMA. I hand delivered the part to the RMA address two weeks ago. No visa credit so far and they haven’t responded to my last email. The credit had been written up, by the local parts dealer, but nada so far.
Update: refund is in process but they hit me for a restocking fee but the error was on the website, not mine. The part description did not say the wheel cap was black and the picture showed a grey/silver part.
7 March 2026
Unprompted review
Reply from GMPartsGiant.com
Thank you for your feedback!
We have looked into your case and found a refund has been issued on 3/24/2026. Please allow 1-3 business days for the amount to be reflected on your account. If you don't see the refund after this period, please contact your financial institution directly for more information. Thank you for your understanding!
Worst company ever had to have the…
Worst company ever had to have the misfortune of buying from. Ordered an oem antenna for a 2002 Camaro and received wrong item. Picture on website was very vaque but entered my vin and still received wrong item. After reaching out to them for a refund and providing requested pictures denied my request! All I could say is buyer beware their an unethical company!!!!
19 March 2026
Unprompted review
Shipped me a defective part
Shipped me a defective part, will not give me a RMA to replace the part without a written report from a certified GM dealer. Part cost $315.00 written report from dealer cost $836.00. So basically no returns. even if the ship you the wrong part or the part is defective.
4 March 2026
Unprompted review
Satisfied Customer
I purchased a purge solenoid valve and 2 front wheel speed sensors for my vehicle. The abs light was coming on and it is no longer coming on, which I am happy. The purge solenoid did what I needed to do until the engine light came back on with a different code for a different part. I will be purchasing that part and a few more parts soon from GM Parts.
28 February 2026
I sent an email saying I wanted to…
I sent an email saying I wanted to cancel my order because I was not sure it was the right part and they said they would contact me. Well they didn't and sent the part and because of the ridiculous shipping cost it wasn't feasible to ship it back,so now I have a part I can not use.
28 February 2026
Reply from GMPartsGiant.com
Thank you for your feedback. We’re sorry to hear about your experience.
We understand how frustrating it can be when you need to cancel an order. In this case, the cancellation request was submitted after our customer service hours, and the order had already been processed and shipped before our team was back online. Because we work hard to ship orders as quickly as possible, there is sometimes a very small window in which changes or cancellations can be made. Your feedback is essential for improving our services.
The parts where exactly what I needed…
The parts where exactly what I needed at a great price. Fast shipping fit perfectly
28 February 2026
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