While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything went well, I got nice & real silver jewelry. With the coupons & discounts it can be average 20-30€/charm, better and safer option than Aliexpress/Temu/Shein etc. where you can get between 1... See more

Company replied

Rated 4 out of 5 stars

Customer Service is great and the charms look good. The only reason it's not 5 stars is that the necklaces are too short. Bought one, turned our returning is a nightmare but they gave me store credit... See more

Company replied

Rated 1 out of 5 stars

strongly advise against purchasing from Gnoce. My experience with this company has been extremely disappointing and stressful. I repeatedly received assurances that my order would arrive in time f... See more

Rated 5 out of 5 stars

There was nicely taken care of my order The items were carefully packed. The packaging was also of good quality. I am definetely considering ordering more items from your site.

Company details

  1. Jewellery shop

Written by the company

Gnoce is a personalized jewelry brand that offers a meaningful and creative way to tell your own story through photo charms, engravable charms, bracelets, rings, necklaces & earrings. Cherish important people or celebrate the wonderful moments in the journey of life to make it last forever.


Contact info

4.2

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better and safer option than China

Everything went well, I got nice & real silver jewelry. With the coupons & discounts it can be average 20-30€/charm, better and safer option than Aliexpress/Temu/Shein etc. where you can get between 10-20€ but sometimes fake & not silver.

8 March 2026
Unprompted review
Gnoce logo

Reply from Gnoce

Dear Lucia,

Thank you for sharing your thoughtful and detailed experience.

We're so glad to hear that you received nice, real silver jewelry and that the coupons and discounts made the charms average 20-30€ for you.

You raise an important point: while platforms like other websites may offer lower prices (10-20€), the quality can be uncertain, and items labeled as "silver" are not always genuine. We're proud to offer a better and safer option—with real materials, reliable quality, and honest descriptions. No surprises, just beautiful jewelry you can trust.

We would like to thank you again for choosing us and for highlighting what makes us different. We look forward to serving you again.

Rated 1 out of 5 stars

Never again

strongly advise against purchasing from Gnoce. My experience with this company has been extremely disappointing and stressful.
I repeatedly received assurances that my order would arrive in time for a birthday, as it was intended to be a gift. However, I never received a shipping confirmation. Each time I inquired about the delay, I was given inconsistent explanations — first that the product had just been manufactured and was awaiting quality control, then that it would be shipped within 72 hours. After 144 hours, I was again informed that it had only just passed quality control and was ready for dispatch.
As a result of these delays, I was forced to purchase an alternative gift at short notice.
Furthermore, I had to request a refund multiple times, as I was repeatedly offered discounts instead of a proper resolution, despite clearly stating that I no longer required the product. I was then informed that a 10% fee would be deducted for cancelling the order. This is both unfair and unacceptable, particularly given that the company failed to fulfill its contractual obligation by not shipping the product even after 36 days.
I will not be purchasing from this company again and cannot recommend their services. I am currently awaiting my refund and sincerely hope it will not take an additional 36 days to process.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The charmes look beautifull

The charmes look beautifull. And the service is graet

23 December 2025
Unprompted review
Gnoce logo

Reply from Gnoce

Dear Helma,

Thank you for your positive review!

We're so glad you liked the jewelry and appreciated our service.

We will continue to strive to provide you with an even better shopping experience. Welcome to visit us again!

Rated 5 out of 5 stars

Great prices and fast shipping

Great prices and fast shipping. It's always a joy to order and receive a package from Gnoce.

21 May 2025
Unprompted review
Gnoce logo

Reply from Gnoce

Dear Marlie,

Thank you so much for your kind words!

We are pleased to hear that you are satisfied with our pricing and shipping speed. We consider it our duty to provide a first-class experience for our customers.

We are very grateful for your custom and look forward to serving you again in the near future.

Rated 4 out of 5 stars

Customer Service is great

Customer Service is great and the charms look good. The only reason it's not 5 stars is that the necklaces are too short. Bought one, turned our returning is a nightmare but they gave me store credit instead, chose a different one that looked a healthy size but still fits like a choker rather than a proper necklace

4 March 2025
Unprompted review
Gnoce logo

Reply from Gnoce

Dear Madelon,

We would like to express our gratitude for your recognition of our customer service. We take your feedback very seriously and apologize for the inconvenience experienced with the necklace length. We understand that you would prefer the necklace to be of a more appropriate length and not to fit as tightly around your neck as a necklace would.

In order to improve our products, we will feed back your comments to our design team and in the future we will consider introducing more options with different lengths to meet the needs of different customers.

Should you have any further questions or require additional assistance, please do not hesitate to contact our customer service team. We are here to assist you. Thank you once again for your continued support and understanding.

Rated 5 out of 5 stars

Great jewelery very good quality

10 March 2025
Unprompted review
Gnoce logo

Reply from Gnoce

Dear Lisa,

Thank you so much for your kind words!

We are delighted to hear that you are satisfied with the quality of the jewelry. Your satisfaction is of the utmost importance to us. If you have any further requirements or if you have any questions, please do not hesitate to get in touch.

We look forward to serving you again soon. 💎✨

Rated 5 out of 5 stars

Beautiful charms

Beautiful charms, quick delivery

30 December 2024
Unprompted review
Gnoce logo

Reply from Gnoce

Dear Angela,

Thank you for your kind words.

We are delighted that the charms reached you expeditiously and brought a smile to your face. Your support is deeply appreciated.

I look forward to the opportunity of working with you again in the near future.

Rated 5 out of 5 stars

For a family member I wanted a gift…

For a family member I wanted a gift that I can be remembered every time she see it. I find the perfect gift with Gnoce. Not only that ,but I bought for me a few charms too because of their promotion . They look so good. All of them. Their collection is so great. You can find for every occasion the perfect gift. The quality of the charms is very good. The silver one as the gold plated too. I highly recommend Gnoce

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Beautiful charms and great costumer service if something is not right.
Will definately order again!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, good and ferm package, per email notice when the delivery was. Nice present. Very nice charms and very good deals.

30 December 2023
Unprompted review
Rated 5 out of 5 stars

The bracelet is stunning

The bracelet is stunning, shipping was fast, everything was nicely packaged, the possibility to pay in terms by klarna is also great, communicating by dm on instagram because I had a question went well too so overall I'm very,very positive!

31 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look