Go10support Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Also agree with everyone else

Also agree with everyone else. DO NOT ORDER FROM BOOTS if you they are using a supplier.

go10 is genuinely the worst experience I've ever had. No phone number, email responses are awful, tracking number not working and no one can doing anything about it. Boots dont seem to be able to get through to them.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely hopeless going round in…

Absolutely hopeless going round in circles, 2 of the numbers are not recognised, sent 2 emails cant speak to anyone, parcel not turned up Evri no idea & Boots cant do anything, keep getting told to contact G10 nobody can be bothered

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from Boots online if coming via fhe supplier

Agree with the previous reviewer. I ordered two of the same items on the same day but at different times. One of the items was delivered on 4 Dec (now 16th) but the other one has not. I have tried several times to track my order on their website but even though I put in the order number correctly and my phone number (even tried the ‘anonymous’ email they suggest) but cannot track my item. I’ve emailed them but no response. I contacted boots customer service who gave me a case ref no but still haven’t heard back from them. This is extremely annoying as this item is a Christmas gift and still needs to be posted. I can’t get the item anywhere as they’ve all sold out. One of my daughters is going to be disappointed and it’s going to be embarrassing for me! Suggest you only order to a Boots store and don’t order items which come from a supplier.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

MUST BE A SCAM COMPANY

This must be a scam company, telephone only gives email contact information, but then, emails bounce back. website had no contact info, company info at all. No one seems to be working there, yet Boots.com use this what appears to be a scam company to organise what they call doorship items. Good luck with that.

11 August 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look