Go2Games Reviews 2,961

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Seems they have GONE OUT OF BUSINESS yet still taking orders. My order that I paid for never ARRIVED (listed as in stock and arriving in 3 days), no reply to my emails, the contact form on their... See more

Rated 5 out of 5 stars

The package arrived before the delivery time, which was a nice surprise since its normal delivery was fast as it was. The products was just as described, in brand new condition and of good quality.... See more

Rated 5 out of 5 stars

BRILLIANT! I'd never heard of this website but had best price for the game by a significant amount. Had various payment options. I was kept up to date by email from the order to dispatch to deli... See more

Rated 5 out of 5 stars

Cannot fault, very competative pricing and free delivery, this was the cheapest option on the the internet i could find and I did spend a considerable amount of time searching for the best price. Be... See more

Company details

  1. Video Game Shop
  2. Gaming services
  3. Software company

Information provided by various external sources

G2G Limited is a high quality retailer of computer games, consoles and accessories. G2G are committed to providing the latest and greatest titles, as well as a wide ranging archive of fully refurbished releases. G2G is committed to unprecedented and personal customer service powered by our principles of highly competitive pricing, fast and effective service, and a genuine love for gaming on all platforms. Our relationships with distributors and publishers allow us to be a market leading specialist in getting the right games to you at the best possible prices. We are contactable at any time to service your needs on all issues regarding the highly competitive games retail market. https://s3-eu-west-1.amazonaws.com/tpd/screenshots/51010821000064000521468d/198x149.png?cache-bust=1549027717447


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Rated 5 out of 5 stars

rapid response , early receipt

The seller's rapid response meant I received item early .
No reflection on seller , but item disappointing .
Great graphics , comedy and extra content , but gameplay just as frustrating as original version imo

13 March 2021
Rated 5 out of 5 stars

Quick and easy

Quick and easy. Seemed to be the only place that had the Dualsense charging station in stock!

10 March 2021
Go2Games logo

Reply from Go2Games

Hey Ben,

Nice to hear that we had what you were looking for! Stay in the loop with us through our Instagram @go2gamesshop for news about new releases, prizes and offers.

If you have the time, feel free to drop us a Google Review at the following link:

https://bit.ly/32kfJln

Glad to hear the service and product were and are to your liking!

Cheers,

Niro

Rated 1 out of 5 stars

Further to my review on Go2Games

Further to my review on Go2Games, I still haven't received a full refund or an email from Elena, as mentioned by Niro.
I have sent all the information to Elena at Go2Games with my booking order number 736342. I have not received anything back at all.
I do not have the have the headphones and Go2Games still has my money since the start of January 21. So I would not recommend buying anything from this company, the customer service is terrible. I will be making a full compliant to the Ombudsman this week. This is simply unacceptable. MH

10 March 2021
Unprompted review
Rated 4 out of 5 stars

Nintendo Switch purchase

I ordered a new Nintendo Switch Games console for my daughter's birthday.
The games arrived in good condition and when stated and i was kept informed of the status of my order at all times

8 March 2021
Go2Games logo

Reply from Go2Games

Hi Harj,

This is great to know - a belated happy birthday to your daughter and hope she's getting maximum satisfaction out of her Nintendo Switch - and perhaps even sharing the enjoyment with other family members!

We're really glad that the service and product were to your liking and if you do have the time, feel free to leave us a review on Google at the following link:

https://bit.ly/32kfJln

Added to that, when the time does come to update your daughter's games library, come check out our extensive list of Nintendo Switch titles!

With thanks,

Niro

Rated 5 out of 5 stars

Very good service

Very good service, item as described

8 March 2021
Go2Games logo

Reply from Go2Games

Hi,

Fantastic news - hope you're getting the most out of the product! Feel free to leave us a Google Review at the following link:

https://bit.ly/32kfJln


Happy gaming!

Niro

Rated 5 out of 5 stars

Great service

Great service, fast delivery, would recommend and would use again!

7 March 2021
Go2Games logo

Reply from Go2Games

Hey JH,

I hope the item is giving you the same level of satisfaction as the service and delivery time! Glad to hear you're happy and content!

Follow us over on Instagram @go2gamesshop to stay in touch with us and all our competitions, offers, deals and projects for 2021!

Also, if you have the time, feel free to leave us a review over on Google: https://bit.ly/32kfJln

Cheers,

Niro

Rated 5 out of 5 stars

Great service and very reliable.

Great service and very reliable.
Ordered a limited edition animal crossing switch and it arrived quickly

7 March 2021
Go2Games logo

Reply from Go2Games

Hey Casey!

Great that you're getting maximum enjoyment out of the product you bought and that it arrived promptly!

Come find us over on IG @go2gamesshop - this is where you'll be kept up-to-date with all our developments for this wild and filled with promise year of2021!

Also, if you have the time, feel free to leave us a review over on Google: https://bit.ly/32kfJln

With thanks,

Niro

Rated 5 out of 5 stars

PlayStation 5

Fast and prompt excellent service all round would 100 percent recommend to anyone wishing to use this company.

6 March 2021
Go2Games logo

Reply from Go2Games

Hey Mr Yusuf,

Glad to hear everything ran smoothly for you and that you are satisfied with the service! If you have the time, do leave us a Google Review on https://bit.ly/32kfJln to help us rise through the ranks!

Also, come find us on Instagram @go2gamesshop to stay connected to G2G and our offers, competitions and projects for 2021.

With thanks,

Niro

Rated 5 out of 5 stars

Excellent and quick service used twice…

Excellent and quick service used twice now and been great both times

6 March 2021
Go2Games logo

Reply from Go2Games

Hey CPCT!

A two-time winner with Go2Games - you love to see it! Glad that our service has matched up to your liking and that the products are giving you maximum enjoyment!

Our Instagram is @go2gamesshop - come find us over there to keep connected with all our exciting projects, comps and offers for 2021.

Also, if you have the time, feel free to leave us a review over on Google: https://bit.ly/32kfJln

Thanks again!

Niro

Rated 5 out of 5 stars

Bought from them through EBay

Bought from them through EBay. Very good service and communication.
Very happy with the controller I bought.

2 March 2021
Go2Games logo

Reply from Go2Games

Hey,

Glad to hear everything ran smoothly for you and that you are enjoying the controller you bought! Don't forget to follow us over on Instagram on @go2gamesshop to stay abreast of all new developments in the G2G universe!

Also, if you have the time, feel free to leave us a review over on Google: https://bit.ly/32kfJln

Cheers,

Niro

Rated 5 out of 5 stars

Brill service and amazing price will…

Brill service and amazing price will deffo use again

1 March 2021
Go2Games logo

Reply from Go2Games

Hey,

Glad to hear the service ran smoothly for you and that you are enjoying the results! Don't forget to follow us over on Instagram on @go2gamesshop to stay abreast of all new developments in the G2G universe!

Cheers,

Niro

Rated 5 out of 5 stars
Go2Games logo

Reply from Go2Games

Yes Zena!

Glad you're happy and content with your purchase from us! Come find us on Instagram at @go2gamesshop to keep connected and up-to-date with all our future developments, deals, competitions ad projects for 2021!

Thanks,

Niro

Rated 5 out of 5 stars

Great

Great all quick and reliable

27 February 2021
Go2Games logo

Reply from Go2Games

Hey,

Glad to hear everything ran smoothly for you! Don't forget to follow us over on Instagram on @go2gamesshop to stay abreast of all new developments in the G2G universe!

Cheers,

Niro

Rated 1 out of 5 stars

Ordered a game tuesday 16th and still…

Ordered a game tuesday 16th and still havent recieved it or even had a dispatch email. Was for my daughters birthday tomorrow so very dissapointed as delivery states 3-4 working days.

23 February 2021
Unprompted review
Go2Games logo

Reply from Go2Games

Dear Sophie,

Deeply sorry to hear about this - I hope that this didn't completely ruin your daughter's big day. Things have been moving a lot slower recently because of the constraints of the pandemic and shortages of hands on deck due to people having to self-isolate due to contracting the virus or as a precaution.

That said, the time you have had to wait is unacceptable and I would like to see if we can get this issue resolved for you as immediately as we can. The absence of a dispatch email is particularly problematic, as this should go out to you automatically, as it does with all our customers and for that matter, customers across the online sector.

Because I can't see details such as order number etc on here, what I would like you to do is to email elena@go2games.com, stating your item and it's vital statistics (order number/product name) plus everything you've stated in your review, my colleague should be able to process your refund for you - and/or failing that, give you a reason as to why this hasn't happened yet.

Understandable as to why your frustration might rise slightly at the thought of having to send yet another email but I can assure your that my colleague will do her level best to bring this to a satisfactory close for all.

With thanks,

Niro
Go2Games.com

Rated 5 out of 5 stars

Excellent Game shop

Excellent shop, always buy from here and good to support high street retailers. Quick delivery as well.

22 February 2021
Go2Games logo

Reply from Go2Games

Hey,

100% agree that supporting local, community-focused retailers is the way to go -and a huge thank you for your support!

Check us out on Instagram @go2gamesshop to stay abreast of all new developments in the G2G universe!

Cheers,

Niro

Rated 1 out of 5 stars

I'm am not happy at all I still haven't…

I'm am not happy at all I still haven't received the game I've ordered and paid for

22 February 2021
Go2Games logo

Reply from Go2Games

Dear Agnes,

Have taken a look at where things are up to right now and I believe customer services have contacted you to set up the refund. Apologies for the inconvenience this has been causing you.

If things are still static, let us know through here and we will get back to you.

With thanks,

Niro

Rated 5 out of 5 stars

Amazing service,

Amazing service,
Fast delivery!

Can’t fault the place, my new go to gaming shop!!!!

21 February 2021
Go2Games logo

Reply from Go2Games

Hey,

Glad to hear that we are your "go-to", one-stop shop for all things gaming related! If you haven't already done so, come check us out @go2gamesshop over on Instagram to stay connected and to hear about all the things we have planned for 2021!

Cheers,

Niro

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