Ordered a watch strap. Delivery was on time, exactly as stated on the website. Everything arrived in perfect condition. Very happy with my order.
Company replied
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See what reviewers are saying
Always had good service & genuine products from this company, also good return & refund policy. I would like to see them open a UK outlet as a lotbof good products aren't sold in the UK & delivery wo... See more
Company replied
Easy process of buying. Came earlier than expected. Jersey very small for medium. Didn’t fit and had to be returned. Looked fine otherwise. So product itself 2-3 stars for tad bit strange fitting othe... See more
Company replied
Good price and quick delivery. Only small downside was that the boots didn't arrive in the original box as it was apparently damaged. Didn't matter on this occasion but may have done if they were a... See more
Company replied
Company details
Written by the company
From the beginner to the pro, Goalinn is an online destination for professional-grade football equipment. Customers can browse an extensive range, which includes everything from football boots to clothes, accessories and equipment, all of which are sure to improve anyone’s game. For football fans, Goalinn also offers a huge selection of official football kits from many of the best international teams, as well as stocking items worn by some of the world’s best players, including the Adidas F50 worn by Lionel Messi and Christiano Ronaldo’s preferred Mercurial Vapor line. When choosing a pair of football boots there are several considerations to bear in mind; the boots must be comfortable, and they should be designed specifically for the type of football pitch, whether its natural grass, artificial turf, concrete or indoor flooring. Goalinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world with fast delivery times and a 30-day returns policy.
Contact info
C/ Pirineus, 9, 17460, Celrà, Spain
- 932 20 00 89
- support@tradeinn.com
- goalinn.com
4.2
Great
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service, fast and affordable
I ordered a pair of football shoes from Goalinn and was very impressed. The shoes arrived in mint condition, exactly as advertised, and were well packaged.
Shipping was not only surprisingly fast, but also very affordable, much better than expected for an international order. Great value and smooth experience overall. Highly recommended
30 August 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Excellent shop wit sportswear.
Excellent shop wit sportswear.
Great prices and perfect service. Shipping to other countries, relative fast delivery (corresponding to what country you are from).
26 August 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I’m very enthousiastic about Goalinn
I’m very enthousiaster about Goalinn. I Bought Shingards. The price was very Interesting instead of other suppliers. Next time I gonna buy again. My package came in good condition and I’m very happy with it. One small detail I didn’t like was the shippingperiod. I live in the Netherlands and I think my package came from Spain so thats why I had to wait a little bit. But after all it was not a big thing form me because the price I paid makes it all up for me!
13 August 2025
Unprompted review
Reply from Goalinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Don't waste your time buying from…
Don't waste your time buying from Goalinn or Tradeinn, their delivery timeframe is a joke, bought an Item 2 weeks ago, They did not ship them yet to me. A frustration and waste of time!
4 August 2025
Unprompted review
Reply from Goalinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Great service
Great service, dispatched in good time and kept updated on delivery. Item is just as described. No complaints thank you!
18 August 2025
Unprompted review
Reply from Goalinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
I like both my items
I like both my items they fit well and look good however delivery takes over a week but this won’t stop me from buying anything again.
11 August 2025
Unprompted review
Reply from Goalinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Reply from Goalinn
Hallo,
Wir freuen uns sehr über Ihren Einkauf und Ihre Bewertung.
Ihre Meinung ist uns sehr wichtig.
Wir wünschen Ihnen einen schönen Tag!
Mit freundlichen Grüßen
Really bad company
Really bad company. I bought a Hummel jersey for my kid which after a few times of use looked terrible from all the lints, it was bot even washed. My return got denied due to policies and they closed the case. I then contacted Hummel support which stated that they should have accepted it within 2 years. Really bad company if you have issues. Pleas buy elsewhere!!
17 July 2025
Unprompted review
Reply from Goalinn
Good morning,
We are very sorry that you found our service below your expectations.
In order to continually improve, we would like to verify what happened. Please send us your order number and we will be happy to review your case.
Please apologize for any inconvenience.
Regards
Do not use this website unless you can wait months for your product to arrive
I placed an order on 10 July, with the estimated delivery date of 15-17 July. After multiple follow ups by myself, I still don't have the products, even though every time I contact them the customer team says it's being dispatched in the next couple of hours. There is still no delivery date. Hopeless website - especially as they charge £11.99 for P&P!
29 July 2025
Unprompted review
Reply from Goalinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
I wasn't overly happy with the service.
I bought a tracky top from Goal/Trade Inn.
It arrived in around 2 weeks after paying £11 postage.
The jacket was too big so I started a return. You have to pay Goal/Trade Inn for postage another whopping £12 and a separate transaction. You cannot post yourself. The return address is in the UK so for a small package £12 is profiteering.
Another 2 weeks later I got refunded. I paid £45.99 for the top however I was refunded £44.99.
I am not going to complain over a quid, I would rather just shop elsewhere from now on.
There is something not quite right about this business.
26 July 2025
Unprompted review
Reply from Goalinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, external factors can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Order arrived as planned and scheduled…
Order arrived as planned and scheduled , happy with product
17 July 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Zero issues
In stock, delivered on time zero issues. Daughter loved them!
14 July 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
The product I ordered was delivered on…
The product I ordered was delivered on the date that was given to me. Great service
11 July 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Delivery delayed
Product was good when it eventually arrived, but it was delivered a week late which meant we had a very disappointed nephew on his birthday as his present was yet to arrive.
9 July 2025
Unprompted review
Reply from Goalinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, external factors can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Poor postage
Kit lovely but took 9 days to arrive, very disappointing as postage was expensive
5 July 2025
Unprompted review
Reply from Goalinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, external factors can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Two points to bear in mind:
Two points to bear in mind:
1. The track & trace code link doesn't work, since it carries an extra "letter", once you only copy "the digits" and enter it on the courier's website, it "tracks".
2. You need to pay around €7,50 (in Europe) for "return label", in case you consider returning an item.
6 July 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Fast delivery and good products
4 July 2025
Unprompted review
Reply from Goalinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Excellent service,,
Excellent service,,, brilliant items. Fast delivery, thank you 5 stars
26 June 2025
Unprompted review
Reply from Goalinn
Hello Anthony,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
poor poor poor company and sales…
poor poor poor company and sales policy. boots too small after being advised to order normal size. did this and they are too small. Returned boots and cost £12 for postage. Asked to exchange for a UK 11.5 on them receiving return. They can not do it? Really?? How poor. Expect me to order again, another £200 for boots i needed yesterday and took ages to arrive. God this is a krap service. I shall order from a reputable UK company now and pay more for a better customer service. This highlights the problems of ordering online when high street shop not available. Update: Return parcel sitting waiting to be picked up, 2 days now.
19 June 2025
Unprompted review
Reply from Goalinn
Hello Phill,
Thank you for taking the time to share your comments about your experience with us.
This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience.
However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive transport and thus reduce logistics and environmental impacts.
Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered.
Thanks and best regards,
Speedy delivery and fantastic product
Speedy delivery and fantastic product
14 June 2025
Unprompted review
Reply from Goalinn
Hello Matt,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
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