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Goandfind Reviews 

1,289
•
TrustScore 3.5 out of 5

3.6

Telecommunications service provider
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Review summary

Created with AI, based on recent reviews

Considering 752 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the platform easy to use, appreciating its straightforward and quick operation. People often highlighted the helpfulness of the service and product, noting that it effectively assisted them in finding what they needed. However, some customers also noted significant issues with payments, reporting unexpected deductions and difficulty canceling subscriptions. Many people experienced the product or service not working as expected, failing to deliver the promised results. Additionally, a few reviewers were dissatisfied with being asked to provide feedback before fully using the app or service.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience, with many finding it very good, easy to use,... See more

Product

Reviewers highlight ambiguous aspects of the product, with some customers finding it works great and helps... See more

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unexpected... See more

Service

Customers consistently note ambiguous experiences with service, with some finding it very helpful and... See more

Application

Consumers find the app to be ambiguous, with some reviewers praising it as "awesome" and "excellent" for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.6

All reviews

(1,289)

1,283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

If I could give this company zero I…

If I could give this company zero I would.
The service did not work and didn’t find my husbands missing phone.

The 50p fee and then charging £39 the next day is not clear and screams of a subscription scam. This type of company should not be allowed to exsist. I’ve asked for my money back but they won’t give it to me.

It’s a disgusting way to be business. Do not use!!!! Do not pay any attention to the good reviews.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

I paid 50p for what was advertised as 24-hour access. Without clearly notifying me, I was then enrolled into a monthly subscription costing £39. I was not aware that I had been signed up for a recurring subscription, and no adequate notification was provided before the payment was taken.

When I contacted the company to explain the situation and request a refund, they refused to refund the £39 charge. I believe this is unfair, as I only intended to purchase the 24-hour access and did not knowingly agree to an ongoing monthly subscription.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this site!!!

Do not use this site!!!! It is a scam and does not locate your phone. Charging $70 within 24 hours of entering lost phone details. No location provided.

27 June 2026
Unprompted review

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