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Goandfind Reviews 

1,293
•
TrustScore 3.5 out of 5

3.6

Telecommunications service provider
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Review summary

Created with AI, based on recent reviews

Considering 752 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the platform easy to use, appreciating its straightforward and quick operation. People often highlighted the helpfulness of the service and product, noting that it effectively assisted them in finding what they needed. However, some customers also noted significant issues with payments, reporting unexpected deductions and difficulty canceling subscriptions. Many people experienced the product or service not working as expected, failing to deliver the promised results. Additionally, a few reviewers were dissatisfied with being asked to provide feedback before fully using the app or service.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience, with many finding it very good, easy to use,... See more

Product

Reviewers highlight ambiguous aspects of the product, with some customers finding it works great and helps... See more

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unexpected... See more

Service

Customers consistently note ambiguous experiences with service, with some finding it very helpful and... See more

Application

Consumers find the app to be ambiguous, with some reviewers praising it as "awesome" and "excellent" for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.6

All reviews

(1,293)

1,289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

DONT USE THIS WEBSITE

DONT USE THIS WEBSITE - ITS A SCAM! You think you’re paying 50p but they are signing you up to a £39/month subscription. And the service didn’t even work to help me find the phone. When I saw a payment had been taken they refused to refund me. Awful company!

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Subscription Charge and No Actual Service Access


I used this website while traveling abroad in an urgent situation after my husband lost his phone. I believed I was making a small one-time payment of ₩990 for a temporary service.

However, I later discovered that I had been enrolled in a recurring subscription charging ₩65,000 per month.

Most importantly, I was never able to properly access or use the service. I could not log into the account, and when I tried the password recovery function using my email address, I never received any reset email or account information.

I also never received any clear email or text notification informing me about the recurring ₩65,000 charges when the payments were processed.

As soon as I became aware of the recurring charge after the second payment, I immediately requested cancellation and a refund.

The company initially asked for my card details and payment proof, which made me believe the refund was being reviewed. However, after I provided all requested information, they stopped responding for over a week and later refused the refund.

I believe this subscription structure is misleading and makes it difficult for consumers to reasonably recognize the recurring charges.

2 April 2026
Unprompted review

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