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AYO Reviews 248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the product, praising its quality and ease of use, and noting that it effectively helps with sleep patterns, energy levels, and mood improvement. The product is described as convenient, portable, and effective, with many users integrating it seamlessly into their daily routines and experiencing significant positive changes in their well-being. Reviewers consistently highlight the exceptional customer service, often describing it as outstanding, prompt, and going above and beyond to ensure customer satisfaction, even replacing damaged products without hassle. However, some people mentioned issues with the product's design, finding it uncomfortable or made with brittle plastic, and a few experienced problems with the glasses not charging or feeling flimsy. Additionally, a small number of users felt the light could be brighter or that the carrying case was over-engineered and cumbersome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as a "game changer" for... See more

User experience

Customers consistently note positive experiences with user experience, finding the product convenient,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the product's effectiveness and... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many reviewers describing it as... See more

Service

Users describe positive interactions with service, with many reviewers finding it fantastic and helpful for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very happy with this product. A larger battery would be an excellent addition but the product itself has delivered in waking me up before my 4 AM alarm clock and Im now able to go the whole morni... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of these light therapy glasses and the ease of use! I struggle with seasonal moods and these seem to help me get through the dreary, gray days better. Though only used th... See more

Company replied

Rated 5 out of 5 stars

Changed my review from 1 to 5 stars. My initial issue was — I haven't got my order in 20 days. So I couldn't even assess the product itself. Unfortunately I still don't have ability to check o... See more

Company replied

Rated 5 out of 5 stars

As a sleep therapist I’ve used AYO glasses with clients with delayed sleep phase syndrome and seasonal depression. I’m amazed at the results and now wear them every morning myself. I have observed an... See more

Company replied


Company details

  1. Electronics Company

Written by the company

AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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Rated 5 out of 5 stars

Great for more energy and winther blues

Bought the AYO+ glasses after using daylight lamps for many years. I wasn’t getting enough time in the morning in front of the lamp so the glasses are a great tool. I put them on the minute i wake up and wear them while getting ready. Its also easy to have a session while making lunch to get an extra boost of energy.
Everything from ordering to using to customer support has been a great experience. I recommended them to two of my work colleagues who have now also ordered them. Great for Winther blues and lack of energy in the fall and winther months.
I wasn’t sure I wanted the app as I dont like my gear being depended on apps that can discontinued or not updated. I bought the lifetime subscription with the glasses as I wanted to be able to use the glasses on full power and use red light at the end of a session. On future updates it would be great to be able to control this without having to buy an app.

17 November 2024
Unprompted review
AYO logo

Reply from AYO

Thank you so much for your thoughtful and detailed review! We’re glad to hear how seamlessly the AYO+ glasses have integrated into your daily routine and that they’ve become a helpful tool for boosting your energy, especially during the winter months. It’s fantastic to know you’ve already shared your experience with colleagues—your recommendation means the world to us! We greatly appreciate your feedback. We're always exploring ways to improve and will pass your suggestion on to our development team for future updates. Thank you again for choosing AYO+.

We look forward to supporting you further in your AYO journey!

Kind regards,
AYO Team

Rated 5 out of 5 stars

Cannot access app

I have a new mobile phone and I forgot my password. I asked for a reset in het app and then I received an e-mail with a new password to activate. Activation succeeded, but the app will not let me login. It keeps saying e-mail and password don't match. I tried several times, to no avail. I contacted support, but they don't respond. Not even a confirmation of receipt.
I paid for the more expensive option so I can customize the light sessions and use red light. All of that functionality is lost now.

Uodate: The company contacted me after this review and solved the issue.

6 November 2024
Unprompted review
AYO logo

Reply from AYO

We are truly sorry for the problem you are experiencing. We would love to assist you promptly and resolve the issue you are having. Could you please contact us at info@goayo.com or support@goayo.com? For some reason, it seems that we have not received an email from you yet. We are sorry if you have sent us already one but it has not arrived for some reason. Could you please contact us at info@goayo.com or support@goayo.com?

Thank you and we look forward to hearing back from you and assisting you promptly!

Kind regards,
AYO team

Rated 5 out of 5 stars

Comfortable and effective light therapy…

Comfortable and effective light therapy that you can use on the go. Game changer for my energy levels during the winter. 😁👍

11 October 2024
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Reply from AYO

Thank you so much for sharing your experience with our product! We appreciate it and we are very happy to hear that you have been enjoying AYO so far :) Kind regards, AYO team

Rated 3 out of 5 stars

May or may not be effective in the long run. Flimsy unit and app is not good.

Using it daily for a few weeks now. Not sure how effective it will be in the long run to help with my sleep issues so verdict on effectiveness is out and time will tell but so far, no major improvement on my sleep. However for the price, the item feels flimsy and not well made. Concerned about the longevity of the unit and whether I will get my money’s worth with such a steep price tag. The app is not good. So far it’s proven useless to me and the additional cost, which is very high for an app, is a waste of money.

12 October 2024
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Reply from AYO

Thank you very much for sharing your experience with us. We're grateful you've taken the time to provide such detailed feedback.

We understand that seeing results with sleep improvement can sometimes take a bit of time, and we’d love to support you in this process as best as we can. If you need our help with anything related to the use of AYO, please feel free to reach out to us at support@goayo.com and we would be delighted to assist you.

Regarding your concerns about the unit’s durability, we would like to ensure you that the device is made with high-quality materials and many of our very first customers from 2017 still use their original AYO. Additionally, the further iterations of the product since 2017 have been also focused on making the device more robust and durable. Therefore, we are confident that it will serve you well. In case you have any further concerns in that regard, feel free to reach out to our support team. We aim to provide exceptional after-sale customer service.

As for the app’s functionalities, we apologize if they haven’t met your expectations. Our team is committed to ensuring AYO provides both quality and value, so we’d appreciate the opportunity to address these points directly with you or to provide you with a refund of the app if you are not satisfied with it so far. We would also like to mention that you can expect many new and helpful app functionalities in the upcoming months.

Please note that your satisfaction is very important to us, and we’re here to help make sure your experience is a positive one.

Thank you again for your feedback, and we look forward to assisting you!

Kind regards,
AYO team

Rated 5 out of 5 stars

The best light therapy glasses

Only very few days using this light therapy glasses has helped a lot to improve my sleep. These are the best.

4 October 2024
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Reply from AYO

Thank you so much for sharing about your experience with AYO so far, even though it's been a short time since you have started using our product. We look forward to supporting you further in your AYO journey!

All the best,
AYO team

Rated 4 out of 5 stars

It’s too loose on my head & app is buggy, but the company was great.

It’s too loose on my head, it’s whack that you have to pay for the app to get full strength, and the app sucks and is impossible to get out of the intensity screen without quitting the app.

Follow up- I am upgrading a start because I have been reached out to by the company in response to a review I submitted directly through them, and they have been super helpful, offering me a refund and trying to troubleshoot my issues. I am still not sure if I recommend the device itself, but I definitely would support them as a company again, and I also am not trying to return the device.

28 September 2024
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Reply from AYO

Thank you for sharing your experience with the AYO wearable and app. We truly value your feedback and are sorry to hear about the challenges you're facing with both.

Could we kindly ask you to reach out to us at support@goayo.com? We’d be happy to assist you promptly, help troubleshoot the issues, and ensure you get the best possible experience with your AYO device.

Thank you in advance, and we look forward to hearing from you soon.

Kind regards,
The AYO Team

Rated 5 out of 5 stars

This is my second pair of AYO glasses…

This is my second pair of AYO glasses as I was an early adopter backing this company already from day 1. I bought my first pair of AYO's back in 2015 when the company was just launching their first version of the product on the market. I bought it through a kickstarter campaign as I was looking to optimize my sleep and circadian rhythm. I remember when I just received the product I was very stoked by taking this device on my trip to Cuba to combat the jet lag. After that I used these glasses especially during the winter months, which are quite dark months with little sunlight overhere in The Netherlands. Then at some point in 2024 I needed to upgrade my pair as the old ones broke down. I decided to buy 2 pairs and gift one to my mother. Since then I continue to use the product every single day, also during the summer months. Just because I like the energy boost it gives me combined with a cup of Joe in the morning. This device just became part of my life style. As for the customer service, special thanks to one of the founders Aleksander who have been personally providing customer service to me as of day 1. During that time he answered all my questions and concerns and also set me up with a replacement charger case at some point. I can also confirm that the new version of AYO+ glasses are a lot more refined and sturdy than the first iteration of this device. I just love how simple it works. Just put it on and no hassle. The companion App for iPhone also evolved big time, and they are still pushing out updates on that. Long story short.... I can recommend this product wholeheartedly to anyone who wants to improve their sleep and circadian rhythm and also want to boost their energy. But keep in mind, if you are already feeling awesome and get enough sunlight in upon awakening then you might not benefit from the device as much as I do.

21 February 2024
Unprompted review
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Reply from AYO

Thank you so much for taking the time to share your elaborate experience with our product and company since our early days. We are very happy to hear what impact AYO has had on your life and we appreciate your continuous support. We look forward to supporting you further in your AYO journey.

All the best,
AYO team

Rated 5 out of 5 stars

Fantastic Solution for Circadian Health!

I recently started using AYO to improve my circadian health, and the results have been fantastic. The light therapy glasses are comfortable and easy to use, seamlessly integrating into my daily routine. Within a few days, I noticed a significant improvement in my sleep quality and energy levels throughout the day.

AYO's personalised light programs effectively reset my internal clock, helping me wake up feeling refreshed and stay alert during the day. The app provides valuable insights into overall circadian health in a gentle and non-invasive way. I often find myself glancing at the app to understand where I am in my daily - circadian rhythm and to determine the optimal times to eat, get daylight, or use the device.

I highly recommend AYO to anyone looking to enhance their circadian health and overall well-being!

6 June 2024
AYO logo

Reply from AYO

Thank you so much for sharing your experience and impressions of our device. We are glad to hear that you have been enjoying the device so much and you have been benefiting from both the wearable and the app. We look forward to supporting you further on your journey to a better circadian health!

Kind regards,
AYO team

Rated 5 out of 5 stars

Customer Service Excellent

I have found the customer service to be excellent. I wrote three times with various questions and each time I was answered promptly. I also find the information provided with the glasses to be very good.

11 June 2024
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Reply from AYO

Thank you so much for sharing your impressions of our support team. We are glad to hear that! We look forward to supporting you further in your AYO journey.

Rated 4 out of 5 stars

Good customer support although they…

Good customer support although they could pay for the shipping cost to return the glasses.

Edit: they volunteered to pay in the end. I didn't notice effects with the product but the customer support is brilliant

17 May 2024
AYO logo

Reply from AYO

Hello,

Thank you for your feedback and kind words about our team.

To ensure exceptional customer support, we offer a comprehensive 100%, 60-day money-back guarantee for purchases made on our website. Return shipping costs are typically covered by the customer as we have warehouses in various regions worldwide to facilitate easy and affordable returns.

We value your feedback and have promptly shared it with our team for consideration as we continually strive to improve the customer experience.

If there's anything else we can do to assist you, please don't hesitate to reach out. We would be delighted to help.

Kind regards, The AYO Team

Rated 5 out of 5 stars

This device is a gamechanger!

This device is a gamechanger!
I use goayo nearly everyday when I feel a bit of a sudden energyloss right after lunch. I just wear the device and after 20 minutes I feel more refreshed than 2 espressos. I also used in in the winter to resynch my inner clock. It is amazing. I highly recommend goayo to everybody. Thank you guys for building such a great product.

16 May 2024
Unprompted review
AYO logo

Reply from AYO

Thank you so much for sharing your impressions of the device! We are so happy to hear that you have been enjoying it on a daily basis and we look forward to assisting you further in your AYO journey!

Rated 5 out of 5 stars

Outstanding customer service

Based on my experience so far, from the initial order to the delivery, the use of the AYO device and the support provided by the support team, I can recommend AYO without hesitation.

8 April 2024
Unprompted review
AYO logo

Reply from AYO

Thank you so much for your kind words. We are glad to hear that you have been satisfied with our product and the support we provide. We look forward to supporting you further in your AYO journey!

Rated 5 out of 5 stars

Best customer service

Best customer service
The service received from AYO was exceptional. I purchased my replacement AYO as after 8 years I managed to break the old mini usb loading plug and I had an upcoming trip. All effort (including extra shipping cost paid by AYO) was made to ensure I received my device with time to prepare and I received personalized tracking information making sured it arrived in time!

18 March 2024
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Reply from AYO

Thank you so much for your kind words and for trusting us for so long! We are glad to hear that you have been satisfied with our support and we look forward to assisting you further in your continuous AYO journey. Kind regards, AYO team

Rated 5 out of 5 stars

Good product

Good product. Feel less groggy when I use them in the morning.

19 March 2024
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Reply from AYO

Thank you so much for sharing about your positive experience when using the product in the morning! We are glad to hear that and look forward to supporting you in your AYO journey.

Rated 5 out of 5 stars

Exceptional service and support

The service received from AYO was exceptional. I purchased my AYO as a friend had told me it would help with jet lag and I had an upcoming trip. All effort (including extra shipping cost paid by AYO) was made to ensure I received my device with time to prepare. I also received personalised recommendations tailored to my itinerary.

18 March 2024
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Reply from AYO

Thank you very much for sharing about your experience with our support team. We appreciate your words and are glad to hear that you have been satisfied with the service we have provided you with. We wish you a pleasant trip and look forward to supporting you further in your AYO journey!

Rated 5 out of 5 stars

Excellent customer service

I have delayed sleep phase syndrome and am using my glasses to move my schedule up with my sleep doctor’s advice. AYO quickly replaced my new pair of glasses when I had some issues. They are very responsive to my questions with how to use the app and the emails about sleep are very useful.

8 March 2024
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Reply from AYO

Thank you very much for taking the time to share your experience with our product and support team. We are glad to hear that you are satisfied. Kind regards, AYO team

Rated 5 out of 5 stars

AYO REVIEW

Very very good.

27 February 2024
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Reply from AYO

Thank you for your review! We are glad to hear that and we look forward to supporting you further in your AYO journey.

Kind regards, AYO team

Rated 5 out of 5 stars

Great Quality Product

The glasses arrived quickly and they are great. They are high quality and I can already feel how much more alert I am in the morning.

23 February 2024
AYO logo

Reply from AYO

Thank you so much for sharing your first impressions after using our product. We are happy to hear that you are enjoying their effect already. We look forward to supporting you further in your AYO journey! All the best, AYO team

Rated 5 out of 5 stars

BEST blue light glasses!

There aren’t enough stars for me to rate the superb quality and benefits achieved from using the AYO+ glasses. These are I believe to be the BEST on the market and you won’t find better customer support than what is provided by the AYO team! They are second to none! The support and education they provide is invaluable and for Alex one of the co-founders to personally address my questions is beyond impressive. I learned about AYO when I saw a sleep medicine doctor put them on and state how excited she was to try them. I googled blue light/ circadian glasses and when I saw the AYO device I knew these were what she had on. I immediately researched them, their benefits the science behind them, read and watched video reviews on them and I knew I wanted to purchase from AYO and only AYO. The energy and uplifted mood I receive from after a session is unbelievable and that was with just 1 session. My sleep score has improved since using the device as noted by my sleep tracking ring. Good sleep is needed for good health. It is the foundation and with the use of AYO, my health is being enhanced. Thank you AYO team for being a blessing. I can’t recommend AYO+ glasses enough!!

16 February 2024
AYO logo

Reply from AYO

Thank you so much for sharing your elaborate experience with our support team as well as with the product. We are very happy to hear your kind words and we very much look forward to your further impressions of the product! Wishing you all the best, AYO team

Rated 5 out of 5 stars

Excellent customer service

Very responsive and positive outcome from contacting customer service. Their delivery algorythm routed my order thought the UK for a deliver to Ireland so I ended up with a €70 bill for customs charges. Within five minutes of contacting them they apologised and paid the bill themselves and I received the order a couple of days later. It's too early to review the Ayo product as only using it a few days.

5 February 2024
Unprompted review
AYO logo

Reply from AYO

Thank you very much for sharing your impressions of our customer support team. We are glad to hear that you have been satisfied with the outcome and we look forward to supporting you further in your AYO journey! All the best, AYO team

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