Ive used GG a number of times and only now decided to review their service, considering im a repeat customer that tells you everything. Decent price, fast delivery and very rapid customer service retu... See more
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Review summary
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Orders went through smoothly. Even during a busy pre order morning! Items arrived as described with no issues, packaging was secure and everything came with no issues. Will (and do) order again.... See more
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I’ve been a long time customer of Goblin Gaming and they have never let me down. Their website is intuitive letting you find what you’re looking for easily. Their prices are great, orders safely pac... See more
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The website was really easy to navigate and purchase from. Communication was perfect telling me that the out of stock products I ordered would be requested ASAP and dispatched which happened. Delivery... See more
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Company details
About Goblin Gaming
Written by the company
About Goblin Gaming
Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.
Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.
We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.
Why customers choose Goblin Gaming
- Free UK shipping on orders over £75
- 60-day returns policy
- Extensive range of Warhammer, trading card games, and hobby products
- Regular in-store events for MTG, Pokémon, and One Piece
- Responsive and helpful customer service
No excuses. No delays. No compromises.
Goblin Gaming - Company Mission
Written by the company
- Customer Support
- Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
- Same Day Dispatch
- We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
- In Store Collection
- Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
- In Store Events
- We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.
Shop with Confidence
Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.
We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.
You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.
Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.
Contact info
Unit 3-5, Witton Walk, CW9 5AT, Northwich, United Kingdom
- 01606 76804
- support@goblingaming.co.uk
- goblingaming.co.uk
Save up to 20% on Warhammer!
4.9
Excellent
25k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great delivery time and thoughtful…
Great delivery time and thoughtful inclusions like a goblin gaming sticker+sweets
28 August 2026
Goblin gaming always delivers great…
Goblin gaming always delivers great prices and fast service.
28 August 2026
Excellent choice of products
Excellent choice of products, had exactly what I needed and was looking for. Postage was very quick,
28 August 2026
Parcel still not arrived 5 days later
28 August 2026
Reply from Goblin Gaming
Morning Daniel,
We're sorry you were disappointed with the delivery time. Your order was dispatched on Friday using Royal Mail Tracked 48, which has a delivery aim of 2–3 working days. With Sunday and the Bank Holiday Monday falling immediately after dispatch, there were fewer delivery days available than during a normal week.
I see that it was delivered yesterday afternoon, so I hope everything arrived safely and you're happy with the contents of your order.
Should there be any other issues, don't hesitate to reach out to me at support@goblingaming.co.uk
Paul
Reply from Goblin Gaming
Thanks so much for the 5 stars! We really appreciate your support.
Paul
Reply from Goblin Gaming
Brilliant to see another 5-star review. Thanks for shopping with us!
Paul
Good business
Came with cool sticker and was discounted with decent shipping, items came in one piece
24 August 2026
Reply from Goblin Gaming
Thanks for the fantastic rating! We hope to see you back again soon.
Paul
Well pleasedrrived on time,free post ,polite staff
Arrived on time,free post ,polite staff
28 August 2026
Reply from Goblin Gaming
Really appreciate the great feedback. Thanks for choosing Goblin Gaming!
Paul
Reply from Goblin Gaming
Thanks for the 5 stars! Glad everything went smoothly with your order.
Paul
Prompt, professional service
Good communication, prompt and professional service. Many thanks for a good experience
26 August 2026
Reply from Goblin Gaming
Fantastic! Thanks for your review and for supporting us.
Paul
Loved the sweets you added aswell 👍
25 August 2026
Reply from Goblin Gaming
We’re delighted to see those five stars. Thanks very much!
Paul
Reply from Goblin Gaming
Thanks for taking the time to leave us such a great rating. It’s much appreciated!
Paul
Fast delivery and good value.
25 August 2026
Reply from Goblin Gaming
Another happy customer is exactly what we like to see. Thanks for the 5 stars!
Paul
Quick and efficient company
Quick and efficient company, keep you up-to-date and if they don't have an item and it's on back order it normally arrives quickly, also items well packed and customer service is smooth and friendly! One of the best company's out there to deal with.
27 August 2026
Reply from Goblin Gaming
Thanks for the brilliant review. We really appreciate you shopping with us.
Paul
Offer great selection of Hobby items at…
Offer great selection of Hobby items at great prices. Everything comes fast and well packaged - would highly recommend.
24 August 2026
Reply from Goblin Gaming
Five stars is always lovely to see. Thanks for your support!
Paul
A brilliant store to deal with!
Great selection of figures and paints! Have had excellent communication and customer service throughout.
Will definitely be ordering from Goblin Gaming again!
29 August 2026
Reply from Goblin Gaming
Great to hear you had a good experience with us. Thanks for the fantastic rating!
Paul
Reply from Goblin Gaming
Thanks for your review! We’re really pleased everything hit the mark.
Paul
Had an issue with back order delaying…
Had an issue with back order delaying my paints arriving but Sophie dealt with it personally and made sure I had next day delivery before the weekend. Thanks
27 August 2026
Reply from Goblin Gaming
Much appreciated! Thanks for choosing us and for leaving a 5-star rating.
Paul
Reply from Goblin Gaming
Thanks for the excellent feedback. We hope your next order goes just as smoothly!
Paul
Top form
Came quickly, well packaged with plenty of protection and all at a great price.
26 August 2026
Reply from Goblin Gaming
We really appreciate the support. Thanks for the great rating!
Paul
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