Knott Avenue 5600, 90621 Buena Park, California, US


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Rated 1 out of 5 stars

Buena Park, CA location is a joke. Poorly ran by unprofessional "managers" and "leads". Theres alot of favoritism and micro management. People that works here thinks that they have a "career" are delu... See more

Rated 5 out of 5 stars

Daniel, Charles & Freddy were the best. They delivered my Castlery table and chairs and unbeknownst to me the items weren’t pre-assembled. The guys took their time a meticulously assembled the table... See more

Rated 5 out of 5 stars

Exceptional communication with delivery updates via text and email. Delivered directly to my apartment door (and not to the mailroom, lobby, or outside of building where package theft occurs at times)... See more

Rated 5 out of 5 stars

First time hearing about this company (and I'm a shopaholic) Driver was great. Loved the fact that you can live track driver so you know exactly when delivery is being made. Cool feature especially ar... See more


Company details

  1. Logistics service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

  • Knott Avenue 5600, 90621, Buena Park, California, United States

3.9

Great

TrustScore 4 out of 5

71 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service!

Matthew and Jeffrey provided excellent service. So kind and helpful. Furniture assembled expertly and they paid extra attention to details of home and safety

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Fast & seamless, 10/10

I loved that they gave me a heads up 45 min prior to arrival, gives me time to prepare. Rashad & David put together my new table & bench with ease making the experience quick & easy! Rashad checked in to make sure it was the correct design & color prior to drilling which I think is A+. It gave me one last chance to really see the pieces in my space. Great experience and they really put in work on a hot summer day, thanks guys!

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Daniel, Charles & Freddy

Daniel, Charles & Freddy were the best. They delivered my Castlery table and chairs and unbeknownst to me the items weren’t pre-assembled. The guys took their time a meticulously assembled the table. They were very prompt in their delivery and arrived as scheduled and kept me aware of the delivery arrival via text. Great experience all around. Would definitely love to have these 3 guys deliver to me again. Service was in Orange County California

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Fast, clean, straight to the point

I live in a high rise with horrible traffic and difficult parking but these guys got to the loading dock as instructed and delivered a big sofa and rug within 5-10 minutes. Great service and very professional!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Great white glove service

The movers truly gave us white glove service. They communicated their arrival time clearly and were on time. They assembled the couch so quickly we were able to enjoy it immediately! I was so happy we chose the assembly/delivery option. Thank you!

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Late by 2 hours, then cancels without a phone call or text.

So my delivery window was from 9-1pm.
I took a day off of work to receive my package, they were late so i contacted their chat service. Spoke to Abe and he said I was next and driver should be there soon. This was a lie, as the truck didn't move for about another 2 hours. Then the truck was never near my house, and the order canceled. They said it was due to no parking, but this is blasphemy as they delivered Part 1 of the package 2 months prior.

I immediately contacted their chat, and asked to do a curbside drop off, even though this was a white glove delivery.

So i wasted my whole day, then customer service was extremely unhelpful Greesha Muvva was the person, and she was inconsiderate. She said she couldn't get a hold of the driver. LOL are you serious?

Generally for a white glove delivery, there is 1 driver and 1 assistant to help. Are you saying the person not driving was not looking at his phone?

Anyway, this seems to be a canceled delivery since they were backed up, skipped my delivery to go to the next one since they were already 2 hours late.
Customer service sucks, and this company sucks. I plan on canceling my order, so you can deliver the products back to the shipper. Never want to work with this company ever again.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

On time

On time, professional, and efficient white glove delivery. Highly recommend this service. I was emailed, and then called at each step along the way. They took all packaging away with them.

19 March 2024
Unprompted review
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