GoBolt Reviews 

2,946
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 965 reviews, reviewers overwhelmingly had a great experience with this company, often pointing out the exceptional overall service and smooth ordering process. Customers frequently praise the delivery team for being extremely punctual, polite, and efficient when bringing heavy furniture safely inside homes. People also appreciate the clear communication, helpful live tracking updates, and careful handling of their packages throughout the journey. Some reviewers were not happy with recurring delivery issues, mentioning unexpected schedule changes, missed appointments, and frustrating interface errors. Consumers occasionally noted annoyance when drivers failed to follow specific instructions or communicate properly upon arrival at their apartment buildings.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals, clear... See more

Staff

Users describe positive interactions with staff, frequently noting that delivery personnel are polite,... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep satisfaction with the fast,... See more

Product

Customers consistently note ambiguous experiences with product, as reviewers report finding many great items... See more

Order

Customers had mixed experiences with order fulfillment. While some reviewers praised fast shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 5 out of 5 stars

Lots of communication with an option to change delivery day. Got an estimated time, and then a live tracking option after a phone call to say our delivery was next. Could not have asked for better ser... See more

Rated 5 out of 5 stars

Quick delivery carefully dropped off at my apartment door. I really appreciate that, rather than having to go pick it up in the lobby package/mail room.

Rated 5 out of 5 stars

The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... See more


Company details

  1. Logistics service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(2,946)

1,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete failure

5 or 6 delivery attempts for the same package. No delivery!! Address is correct, door entry info sent multiple times. Receptionist at the door who has never seen a delivery attempt. Absolute terrible experience.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Would 1000% recommend

This was one of the most positive shipping processes I have ever dealt with. The people that delivered the pieces were wonderful to work with and so attentive/communicative. Will 10000% recommend this.

25 September 2026
Unprompted review
Rated 2 out of 5 stars

I live in a condo building and supplied…

I live in a condo building and supplied my buzzer number through their own delivery instructions section, as well as it printed in my address directly on my package. So the driver would have read it twice but instead put that my buzzer wasn't provided so my package wasn't delivered. The help chat isn't very helpful - it's all prewritten messages and you can't get any answers out of them. I like that it's sustainable but if I can't get my packages to be delivered properly, it's not worth it.

22 September 2026
Unprompted review
Rated 1 out of 5 stars

Delivery dates continue to change

Delivery dates continue to change, and agents aren’t able to provide any helpful updates. I reached out the next day as a package was supposed to be delivered for a certain date, and the agent had the audacity to tell me it was supposed to be delivered yesterday and should be on its way-basically just looked at the tracking page and typed it out. Not able to provide me an exact date/time when they were looking to reschedule and just said “as soon as possible.” It’s been 3 days that it was received in their centre. I wish merchants would stop using them as a delivery company, stopped trying to cut costs and just pay a more reliable company to ship out their products. My whole experience with them has been so negative, and I will be avoiding merchants who use them to ship, as I still haven’t received my package (worth over $3000 btw) and no one is able to provide me any updates of where it is just that it’s “on its way.”

21 September 2026
Unprompted review
Rated 5 out of 5 stars

The driver was very communicative and…

The driver was very communicative and helpful. He called prior to arrival while I was driving and I was able to meet him at the door. The box would not fit in the door so the driver assisted me with taking the item out of the box to get it through the door.

21 September 2026
Unprompted review

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