GobyMeds Reviews 464

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting that interactions are pleasant and helpful, often resolving issues quickly and effectively. Many people appreciate the prompt delivery of their orders, with medications arriving quickly and well-packaged, often exceeding initial expectations. The ordering process is described as easy and efficient, with good communication throughout, making the overall service experience highly satisfactory. However, some reviewers were not happy with customer service, mentioning difficulties in getting responses or receiving conflicting information, leading to frustration and a sense of being unheard. A few other people also felt that the product quality was inconsistent, with some receiving medications that appeared questionable or had issues with packaging, such as melted ice packs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its effectiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great service, quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and seamless, from... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I... See more

Company replied

Rated 5 out of 5 stars

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidd... See more

Company replied

Rated 5 out of 5 stars

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one,... See more

Company replied

Rated 4 out of 5 stars

So far, my experience here has been everything i hoped it would be. Simple, easy to navigate, and a very friendly care team. I have been on semaglutide since Jan and have had no hiccups with ordering... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.

Transparent and easy-to-understand pricing

Free Consultation and Shipping

Trusted Access to Personalized Weight Loss & Wellness Medications

Contact info

Promotion box for GobyMeds

Start your weight loss journey today

Weight Loss, Anti-Aging & Metabolic Health: Easy Online consultation

4.5

Excellent

TrustScore 4.5 out of 5

464 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I liked how the doctor is accessible

I liked how the doctor is accessible. Ordering is very easy. I had a very good experience using you guys.

24 April 2026
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Reply from GobyMeds

Thanks so much for taking the time to leave us such a kind review :)

Rated 3 out of 5 stars

I received my order today

I received my order today, directions were confusing and when I tried to contact for explanation/directions , I recurved no response :(

24 April 2026
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Reply from GobyMeds

Hi there! You more than likely caught us on a Friday afternoon when we are the most busy! We address each message in the order that they come in, and you will absolutely be receiving a response!

Rated 5 out of 5 stars

I love GobyMeds!

I love GobyMeds!! The customer service is excellent!! The ordering and reordering process is super easy! My medication arrived quickly approximately packaged. The ice packs were still frozen and the medication was properly insulated. I have lost 20 pounds so far, so I will definitely be sticking with them for the rest of my weight loss journey!!:)

15 January 2026
Unprompted review
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Reply from GobyMeds

Thanks so much for the kind review! Best of luck on your weight loss journey with us!

Rated 5 out of 5 stars

Totally reliable and communicative

Totally reliable and communicative. Easy to learn and order

16 April 2026
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Reply from GobyMeds

Thanks so much for taking the time to leave us a kind review! Best of luck on your health journey with us!

Rated 5 out of 5 stars

ALWAYS PROMPT

ALWAYS PROMPT, EASY AND ACCURATE SERVICE.

23 April 2026
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Reply from GobyMeds

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Easy reorder

Easy reorder process and fast, prompt delivery. Very thorough packaging too.

15 April 2026
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Reply from GobyMeds

Thank you for choosing GobyMeds!

Rated 5 out of 5 stars

Great experience

Easy ordering. Fast delivery and awesome pricing! Getting great results!

16 April 2026
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Reply from GobyMeds

Thank you for sharing your experience and for choosing GobyMeds!

Rated 5 out of 5 stars

Use Goby you won't be disappointed!

This company was amazing and the whole experience from prescription to receiving my meds occured in three days. I even received a credit when my prescription was changed from the initial dosage. Oliver from customer care was so great. The price was also so good for what I received. I am recommending Goby to everyone I know on this medicine.

23 April 2026
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Reply from GobyMeds

Thank you so much for sharing and for choosing GobyMeds! Oliver is really great!

Rated 5 out of 5 stars

I had a great experience from the very…

For some reason, this review was connected to my daughter’s Trust Pilot account, when I’m the customer )Marina Laddin) who wrote it. I clicked on the Gobymeds link to write the following and then noticed that it emanated from my daughter’s account. I had a great experience from the very beginning. Responses from the admin and medical teams were quick and professional. The decision was made promptly and the medication arrived shortly after. The team communicated with me every step of the way.

22 April 2026
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Reply from GobyMeds

Thank you so much for taking the time to share your experience, and thank you for choosing GobyMeds!

Rated 1 out of 5 stars

Slow customer service

At first, they are so quicto respond any questions. After I purchased gp-1 injection medication, I had hard tito measure and put right dose of med in syringe so I needed help badly, but no response after 1 day. Very frustrating. I trusted customer service is good . But only before you buy

22 April 2026
Unprompted review
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Reply from GobyMeds

Hi! We are so sorry for the delay in communication! If you still need help, you can reach a member of our team at customersupport@gobymeds.com! We would absolutely be happy to help in any way we can

Rated 5 out of 5 stars

I finally felt heard by Goby

I finally felt heard by Goby, which sounds weird through digital communication, concerning not just my weight, but other health concerns that were impeding my quality of life. I have come to trust and appreciate Goby so much! The way I feel now has changed my life.

23 April 2026
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Reply from GobyMeds

Thank you so much for the kind review! It means so much to our team!

Rated 5 out of 5 stars

Prompt

Prompt, available for any questions and great packaging

23 April 2026
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Reply from GobyMeds

Thank you for sharing your experience, and for choosing GobyMeds!

Rated 5 out of 5 stars

Great service

Great service, medications and instructions. Happy I switched to GobyMeds.

16 April 2026
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Reply from GobyMeds

Thank you for choosing GobyMeds!

Rated 5 out of 5 stars

It was very easy to get signed up

It was very easy to get signed up. The full shipment came in quickly. The instructions were easy to follow.

15 April 2026
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Reply from GobyMeds

Thank you for taking the time to leave a review and for choosing GobyMeds!

Rated 5 out of 5 stars

They were responsive

They were responsive, quick. Directions were very clear.

21 April 2026
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Reply from GobyMeds

Thank you for sharing your experience and for choosing GobyMeds!

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