gochicgolden.com Reviews 

18
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Clothing Shop

Written by the company

We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier.


Contact info

2.8

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(18)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

adapter needed

does not have a USB end so you still need an adaptor in order yo use it

17 August 2026
Unprompted review
gochicgolden.com logo

Reply from gochicgolden.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@gochicgolden.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY! They sell under different names; however the cardigan that has been advertised by them is a total scam. The largest size (XXL) they sell will not even fit a 6 yr old. This product is made for a child not an adult. They will not refund and even if you wanted to return it it gets returned to China which high makes the shipping cost more than the cardigan. And the purchaser pays return shipping. DO NOT BUY!!! SCAM! SCAM!

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Obvious a copy product of Nyla.

Obvious a copy product of Nyla.
NOTHING like the original.
Even the amount is fake, it says 80 ml, it’s more like 20 ml. Bottle is cheap plastic, took a month to get here!!
STAY AWAY FROM THIS SCAM COMPANY…….

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Total scam!

No stars! Total scam! Don’t give them your money….you will never see it again, nor will you receive your order. It’s total BS!

30 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS - DO NOT BUY ANYTHING FROM THEM. DISAPPOINTED THAT FACEBOOK AND IG DOESNT HAVE A VOUCHING PROCESS TO WEED OUT THESE FAKE COMPANIES. MY ORDER STILL HASN'T ARRIVED, EVEN THOUGH IT SAID 5-7 DAYS DELIVERY ON THEIR WEBSITE, AND THEY COULDNT EVEN PROVIDE ANY TRACKING INFO. ASKED FOR A REFUND AND THEY SAID THAT THEY CANNOT SINCE IT HAS BEEN SHIPPED ALREADY. UPON FURTHER INVESTIGATION, THEY ARE BASED IN CHINA, NOT MONTANA U.S.A. LIKE THEY CLAIM ON THEIR WEBSITE! I WISH I GOULD GIVE 0 STARS!

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Lesson Learned!!!!

I've ordered convertible purse from them Dec. 22, 2023 and have yet to receive item. I've been in contact with their online customer service but just promises. I've asked for refund but to no avail. The last message said that our post office wasn't able to deliver and item wouldn't even go back to their warehouse. I was told that if I still wanted the purse, I have to pay for the item and shipping fee. Scam me once, shame on you!

22 December 2023
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. They sent me a tracking number and link that is not valid. I checked with my mail carrier and she took care of my problem. She came back to me the next day that's when she told me about the tracking number. I've placed my order last Dec.19, 2023. I kept emailing them about my order and they kept telling me sorry, your order is on it's way. Today is January 28, 2024, I never received my order. Please don't order from gochicgolden. I'm the latest victim.

19 December 2023
Unprompted review
Rated 1 out of 5 stars

Very bad

Very bad! False representation, the bag is smaller than appeared on IG and poor quality material. I’ve wrote many time and they response is always the same, they apologize without providing a satisfying solution or reimbursement.

23 January 2024
Unprompted review
Rated 2 out of 5 stars

So disappointed for the backpack and customer service

I got the backpack but totally different from what I saw on IG. The pocket on the right side is defected piece. The shoulder straps didn't have words on it. I emailed them but no one answer. Materials is bad too.
Everything is totally different for what expected. So so disappointed. I don't have a chance to return for refund. Because no one reply my messages.....

19 December 2023
Unprompted review
Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look