I completed a crypto exchange on Godex and sent the coins as instructed. Hours later the order is still not finished and I have received nothing. I contacted support through the website contact... See more
Company replied
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See what reviewers are saying
I'm editing my original 1 star and agitated review to 5 stars and high praise for Godex tech support. I had a $500 swap go awry because I failed to enter the exact number of tokens being swapped. I... See more
Company replied
This trasactitton has processed perfect. Unfortunately I have been trying to contact regarding a trasaction on 19/10/22 and although it looks completed the XMR is not in the wallet. I really need h... See more
I Go to Web site and use the converter to see how many Monero i would get for 1 BTC, it says 250 approx, I Go To Google and check How Many MONERO For 1 BTC and Says 259, RIGHT THERE I Would SAY They... See more
Company replied
Company details
Written by the company
A private and fast cryptocurrency exchange platform with no registration required. Swap over 893 coins in a couple of clicks securely and anonymously.
Contact info
Seychelles
- hello@godex.io
- godex.io
You should know
2.7
Poor
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was super fast and easy
It was super fast and easy. What more could I ask for :)
5 March 2023
Unprompted review
Been using godex for years
I never have an issue, when I do, support solves it right away.
1 March 2023
Unprompted review
smooth exchanging coins provider!
1 March 2023
Unprompted review
Speed
Just insanely great service , Super sketchy when you hear the word "anonymous" on something that exchanges your money . Havent been let down yet
25 December 2022
Unprompted review
SCAMMERS!
I exchanged $70 BUSD to BTC since their exchange had that pair available for swap, unlike other dex's where I would have to do BUSD/BTCB They received my money but NEVER sent my BTC to my wallet. I contacted them, at first they said my BTC address was wrong. I sent them another address, then they said one letter in it was wrong. Nothing was wrong other than they STOLE my money. It's a SCAM!
19 December 2022
Unprompted review
Reply from Godex
Dear Viktor,
Thank you for contacting us via the feedback form!
Unfortunately, both addresses that you specified in your order and in email correspondence with our support team, were invalid.
We would be happy if you could contact support@godex.io once again and reply with a valid address as soon as possible. Thank you in advance!
Very trustworthy
Unfortunately, there was an exchange glitch, but the Godex Support team pulled magic and fixed it in a flash. I highly recommend Godex over other exchanges. Thank you again for your help.
13 December 2022
Unprompted review
easy and smooth
easy and smooth. Even when an incorrect address supplied. Painless to sort
22 November 2022
Unprompted review
Always good and fast.
18 November 2022
Unprompted review
This transaction has processed…
This trasactitton has processed perfect. Unfortunately I have been trying to contact regarding a trasaction on 19/10/22 and although it looks completed the XMR is not in the wallet. I really need help. $750AUD that I can't locate.
Fhe eam helped me resolve the earlier issue. Fantastic Stellar job. I will be back
24 October 2022
Unprompted review
I made a mistake and was saved!
I made a mistake when exchanging my currencies, the representative was very helpful and patient with me and was able to help me get things right. They even told me how to correct my mistake in the future. I am definately going to recommend godex others!! Thank you very much!
24 September 2022
Unprompted review
Needed a fix from an exchanged and it…
Needed a fix from an exchanged and it was done super efficiently, almost immediately!
6 September 2022
Unprompted review
Best exchange hands down!
31 August 2022
Unprompted review
I worry about how long the process…
I worry about how long the process takes!
22 August 2022
Unprompted review
Reply from Godex
Bill,
Thank you for your feedback!
No need to worry - if it seems that your exchange takes longer than necessary - do not hesitate to contact us via support@godex.io, our support will help you quickly and efficiently!
Amazing Support Tech
Amazing Support Tech. Gave me all the answers to my questions and was very polite and knowledgable. 11/10 Will now use Godex from now on. Love you random support tech :)
21 August 2022
Unprompted review
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