Gofloorit Reviews 

Helpful in the showroom with advice and finding us a quick slot for fitting. Great fitting team. Very happy with carpets chosen, the fitting and how tidy everything was left.

The second time we have used GoFloorIt for a LVT floor.

Excellent service. Quote done same day as site visit. Arranged a suitable date for the work and they turned up on time.

The guy laying the floor did an outstanding job. Taking great care to result in a perfect finish.

I strongly recommend this company.

No pushy sales, great communication in a friendly professional manner. Was looked after from start to finish, and extremely pleased with my new carpets! Can highly recommend this company and its staff.

Very helpful by offering good advice and ensuring skilled fitter fitted the carpet with no mess. Would recommend this company.

Fantastic service from Richard.
No hassle no nonsense straight to the point with quotes, fitting dates , the fitters turned up did a great job & left house tidy
Will return for sure!

Wow right from the start amazing service from Richard and his team.
Had my whole house done, carpets and karndean Their chap Alex worked tirelessly round my busy house hold with out any bother..
Can't recommend them enough.
Top service from top guys..💯

This is the second time we have used GOFLOORIT in Towcester and we received an excellent and professional service from both the showroom and the fitters. Very pleased with my new carpet would definitely recommend them. Thank you very much.

Avoid! They use various fitters and we were told by one of the fitters most of his recent work is fixing the original fitters work we had - I’ve held off leaving a review as I was hoping the experience could be rectified however after the experience yesterday and email received I wanted to make others aware. It’s been utterly draining.

It’s taken 3 months to get issues resolved. The carpet was initially a housewarming gift and laid in November, issues raised and the same fitted came and told us ‘it’ll settle’ it’s fine. We then pushed again, I was called and a date was given for a second visit to come. Much to my surprise I was called the day after that call and asked if we’d sorted a date - utterly unbelievable. Then rebooked the date as they hadn’t put it in their diary.

The second fitter came and confirmed numerous issues including the carpet securings completely missed on the stairs and cutting off large chunks of carpet. The fitter said call us out as much as we’re needed as they get paid each time by the shop - I said in the nicest way possible I hope this isn’t needed again as it was already quite a tiresome experience. We were told the creases would settle - something we’ve been told a number of times now - shock they didn’t. We had made them aware that the stairs were the main issue and causing slips due to being unsecured and baggy/rippled.

At this point I requested the shop come out and see this as nothing is being resolved (January). This was ignored and the second fitter sent out again - there is only so much patching up you can do for an appalling job. I then contact the shop AGAIN. They then finally come out themselves on the 7th Feb - they agree the carpet isn’t fitted well and put it down to everyone having bad days. They then arrange to redo the carpet today (27th Feb). This was done yesterday and looks significantly better however the email today put total blame on us following a pets accident on the landing on the 21st Feb which I did really apologise for. Had they fitted the carpet correctly in NOVEMBER they wouldn’t have had to experience this or had they corrected this at any point on the previous FOUR visits. You’d be better off going to an independent carpet fitter with better customer care

misunderstanding within the company around installation dates....was sorted pretty quickly but at that point I had packed up and left work! everyone i dealt with was pleasant.

The whole experience was excellent from showroom visit to the survey of our house then the floor and carpet laying. Joe + Jack, the fitters were really pleasant and polite and completed the work in a first class manner leaving everywhere clean and tidy.

Having made several unsuccessful attempts locally to find the bedroom carpet I had in mind, I decided to look further afield. I found local carpet suppliers in Milton Keynes to be too expensive, unhelpful, inclined to add additional charges such as delivery or all of the aforementioned. Having bought a bedroom carpet from GoFloorIt when it was Gowlings (and it's still looking perfect), I went back to their showroom and explained what I was looking for. As with that first visit some years ago, within minutes this time around I was shown a perfect sample and from there it was a very easy and reassuring process to finally get the perffect carpet at a very good price with no hidden extras. Indeed, they advised that the underlay I was thinking of including was unnecessarily expensive for a bedroom and offered a much more appropriate quality. Their fitter has done an excellent job and left the room and surrounding areas clean and tidy and, whilst having explained that there is a possibility of one or two scuff marks on the walls during the fitting, there were no marks at all by the time the job was complete. What he did leave was a helpful care guide. Excellent service all around, courteous, friendly and knowledgeable, and I wouldn't hesitate to recommend them.

This is the second time we have used GOFLOORIT in Towcester & as usual we received excellent & professional service from both the showroom & the fitters. Very pleased with the new carpet & would definitely recommend them.

Excellent service and fitting - really happy

Excellent service, we’ve used GFI for many years and always very happy
Would recommend
FHL

I could not recommend Go Floor It enough, despite having their showroom flooded Richard sent me an email to reassure us that our carpet fitting would go ahead. The fitters arrive on time and fitted our new carpet perfectly. I hope your showroom drys out quickly and doesn’t interrupt your business 😀

Great value.
Experienced and very helpful Fitters made the daunting task of re-carpeting an entire family home trouble free and easy to manage !
Would thoroughly recommend !

Fantastic service from start to finish. Richard and Nick were so professional, knowledgeable, helpful, and patient as I asked many questions and took my time choosing my hard flooring and carpets. They worked around me totally in terms of timing, and were very quick to respond to my messages. Joe and Louie who completed the fitting were brilliant, so professional and friendly, and did a wonderful job, to a very high standard. Absolutely no corners were cut and their attention to detail second to none. I honestly can't praise them enough. The whole team is highly recommended. Really happy, the floors look great.

Really helpful service, carpet supplied really quickly and fitted so nicely. Thank for you care and help.

The whole experience was great

We were looking for engineered wooden flooring initially, when we went into the shop in Towcester, but with the alternative ranges on show we decided to go for an LVT floor instead.

The whole process was professional friendly, with (sorry I can't recall the name of the guy in the shop) being really helpful, to Richard who came around, measured up and quoted the job. We were kept informed of what was happening all the way through. The fitters who actually did the job were on time, very tidy workers and they did a fabulous job. As my wife said, the end resuklt was better than she could have ever imagined.

Thank you Gofloorit

Very helpful staff with ordering products and coming out to property to measure up. Fitters were also very good and helpful and explained everything they were doing. Good experience from start to finish