GoGetFunding Reviews 

434
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

My name is Ginika lbeh and I recently gave birth through an operation. Since then, life has become very difficult for my family. My husband lost his business, and we are struggling to provide food... See more

Rated 5 out of 5 stars

Switched from GoFundMe to GoGetFunding and it was well worth it. Had numerous donors complain about getting charged tons extra at GFM on checkout (weird service fees/tips for the platform!), whereas G... See more

Company replied

Rated 4 out of 5 stars

Update: They have reached out, and have removed the campaigns. We are in contact. Despite reporting well known scammers with many campaigns. They have still not removed them or reached out. One sca... See more

Company replied

Rated 5 out of 5 stars

It was our first time using GoGetFunding and we’re truly impressed. The platform is user-friendly, everything worked smoothly, and the support — especially from Victoria — was fast, warm, and genu... See more

Company replied

Company details

  1. Online marketplace
  2. Financial advisor
  3. Media company
  4. Non-bank financial service

About GoGetFunding

Information provided by various external sources

GoGetFunding is a personal crowdfunding site where you can raise money for anything that matters to you. From personal causes and events to projects and more. We’ve helped people from all over the world raise millions online.

Find out more about how it works, discover our unique online fundraising ideas or go ahead and create your own campaign free!

How We're Different:

Written by the company

Ensuring YOU raise more money with us!
Our personal fundraising coaches, rapid fundraiser support, cutting-edge fundraising tools & more are all designed to ensure you raise more money with us than you could anywhere else!
Easy peasy!
There's no point in having great tools and features if they're hard to use! We pride ourselves on making everything from campaign setup to promotion as easy as possible.
Real people that care
Our dedicated support team members are chosen because they love our campaigns and what we stand for. Every response is crafted with care and with an average response time of between 1-2 hours 24/7, you can rest assured that we're always on hand to help.

Get started FREE!

Try us, you won't regret it...

Create your campaign for free to see just how easy it is to get setup. You'll also discover the array of fundraising tools at your disposal which will ensure you raise the most money possible!

Contact info

3.8

Great

TrustScore 4 out of 5

434 reviews

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3.8

All reviews

(434)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

SCAM! SCAM! Guys I urge you all not to use this platform for fundraising, it is a scam. I did my fundraising there and after raising a generous amount they blocked me from accessing my page. I have screenshot and everything to confirm that

27 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi,

We’re sorry to hear about your experience. While we recently updated our policies and no longer accept new users from certain regions, including Papua New Guinea, please rest assured that existing fundraisers are still able to access their accounts and withdraw funds.

Our team has reached out to you several times to help locate your campaign, but we haven’t received a response. If you still need assistance, please reply to our emails or contact us directly so we can look into your account and resolve this matter promptly.

Thank you for giving us the opportunity to assist.

Best regards,
Sandip + The GoGetFunding Team

Rated 4 out of 5 stars

update: they are in contact

Update: They have reached out, and have removed the campaigns. We are in contact.

Despite reporting well known scammers with many campaigns. They have still not removed them or reached out. One scammer has 6 campaigns on their platform, 8 of the same on another. The other platform removed immediately. Go get fundings delay had meant the scammers have received thousands in stolen donations

27 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Dear Jo,

Thank you for updating your review and for helping us keep our platform safe. We take reports of fraudulent activity very seriously and are committed to investigating and taking swift action. Our goal is always to protect our community and ensure that funds go to genuine causes.

If you notice any further issues, please don’t hesitate to reach out directly—we’re here to help.

Best regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

quite a helpful website

quite a helpful website

5 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Peter,

Thanks for your review!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

Honestly speaking I loved the customer…

Honestly speaking I loved the customer service, personally I loved Victoria, she deserves a rose, she's always ready to assist , no matter how many questions you have .

17 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Dear Antonette,

Thank you so much for your kind words and for taking the time to leave such a glowing review! We’re thrilled to hear that you had a great experience with our customer service, especially with Victoria. We agree—she’s truly wonderful, and we’ll be sure to pass along your lovely compliment to her!

If you need further assistance, don’t hesitate to reach out. We’re always here to help!

Best regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

Switched from another site that made…

Switched from another site that made our donors tip the platform!! At GGF it's nice and simple, with lots of optional features

2 September 2024
GoGetFunding logo

Reply from GoGetFunding

Hi Cary,

Many thanks for your review! Much appreciated!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

Teams feature made is easy for our…

Teams feature made is easy for our group to all get involved. Raised our target amount sooner than expected! Would recommend!

14 August 2024
GoGetFunding logo

Reply from GoGetFunding

Hi Carlton,

Many thanks for your review! Much appreciated!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

Nice Experience

Great site great experience!

5 September 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Cole,

Many thanks for your review! Much appreciated!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 1 out of 5 stars

Initially I was allowed to create an…

Initially I was allowed to create an account on this platform to collect money, but after two days I was informed that it is not open for my country like Sri Lanka. But other people have opened accounts in the same name as my country. Fundraising has also been done. If there are any weaknesses or defects, they should be removed and the opportunity should be given to those who have real financial needs irrespective of the country. But there is no such case here.

But what actually happens here is that no other party has come forward to make money payments to Sri Lanka and other countries. Many money transaction institutions are not offering to support Sri Lanka... In fact, GoGetFunding is not directly responsible for that. Therefore, I request GoGetFunding to send funds to countries like Sri Lanka that do not interfere with money payments to their personal bank accounts or other suitable ones. To facilitate a system.

2 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Tharanga,

We truly understand your frustration and apologize for the inconvenience this has caused.

Unfortunately, we had to temporarily remove support for fundraisers in Sri Lanka due to restrictions placed by payment processors. While we aim to provide access to as many countries as possible, we are dependent on third-party payment services to process donations and payouts. At the moment, many payment providers are unable to support transactions in Sri Lanka, which limits our ability to offer our platform there.

Our team continuously reviews these restrictions, and if payment processing for Sri Lanka becomes more stable, we would love to reopen access in the future.

If there’s anything else we can assist you with, please don’t hesitate to contact us directly. We appreciate your understanding and hope we can support your fundraising efforts again soon.

Best regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

business

Hello everyone .I don't have enough credit to start a business please help me got pleass your

3 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Fasly,

Thanks for your review!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

I had an amazing experience using…

I had an amazing experience using GoGetFunding for my recent project. The platform is user-friendly, making it easy to set up a fundraising campaign quickly. What impressed me the most was the support and tools they offer to help you reach your goals. The customer service team was very responsive and helpful whenever I had questions.

The platform allows you to share your campaign across social media channels easily, which really helped increase visibility and donations. I was able to reach a wide audience, and the flexibility of withdrawing funds at any stage was a huge plus. Whether you’re fundraising for a personal cause, a business venture, or a community project, GoGetFunding is definitely a reliable option.

Highly recommended for anyone looking to raise funds effectively and securely

1 October 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Habeeb,

Many thanks for your detailed review! Much appreciated!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 1 out of 5 stars

Been waiting for months yet my campaign…

Been waiting for months yet my campaign didn't seen to reach other users. I got only 9 views for months. I don't understand why do i need to make effort for any relatives or friends to be the first to donate in my campaign. The fact that I need this and I don't have the capability to support financially my own campaign as well as the people who knows me.

1 August 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Billy,

Sorry to learn that your campaign did not attract donations. It's important to understand that at GoGetFunding we provide the platform, tools and support for people to raise money online.

We do not donate to causes, and you should not expect strangers to donate to your campaign.

Crowdfunding is about sharing your campaign with your crowd - friends, family and extended networks. Once a campaign gains momentum, then there's a chance of getting donations from people outside of your network.

To help set realistic expectations, we advise our users of this during the campaign creation process. If you find that those close to you are not able or willing to contribute, it may be that crowdfunding isn't the right solution for you at this moment.

I wish you all the best moving forward.

Kind regards,
Sandip + The GoGetFunding Team

Rated 5 out of 5 stars

Great site helpful

Great site helpful

22 September 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi, thanks for your review!

Kind Regards,
Sandip + The GoGetFunding Team

Rated 3 out of 5 stars

Would be a desaster without support

Pros: Excellent support.
Cons: Website not compatible with all browsers, PayPal donations randomly declined from within the EU, withdrawals are very complicated

11 July 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Marcus,

Thank you for your feedback and for highlighting both the positives and areas where we can improve. We're glad to hear that our support team was helpful, but we're truly sorry that the overall experience didn’t meet your expectations.

We reached out to you via TrustPilot to better understand your concerns, but we haven’t received a response yet. We’d really appreciate the chance to look into the specific browser compatibility issues you mentioned, as we’re not currently aware of any limitations in this area. Your insights would help us address any potential gaps.

As for the PayPal donations being declined, this typically points to a limitation or restriction on the PayPal account linked to your GoGetFunding account. We’d be happy to assist further if needed.

Regarding the withdrawal process, it does vary depending on the payment method used. For instance, PayPal requires a manual withdrawal, while Stripe offers automatic payouts. With our eWallet solution, once your identity is verified, withdrawals can be made at any time. However, without more information, we can’t pinpoint the exact issue you experienced, but we’d love to help clarify or resolve any concerns.

Once again, we’re sorry we didn’t fully meet your expectations, and we appreciate your feedback. It helps us continue improving the experience for all of our users.

Kind regards,
Sandip & The GoGetFunding Team

Rated 2 out of 5 stars

Charge more than website states

I used this for a fundraiser to try a new company and I’ve had nothing but problems. First problem was the website wasn’t accepting donations for 3 months but never notified me of that fact. It was because you were required to have a PayPal business account which they also never notified me of. And then they charged 15% off the top instead of the low 4% they advertised. Along with glitches for every update attempted. Never will use them again.

11 September 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Karen,

Thank you for sharing your feedback. I’m sorry to hear about the difficulties you’ve encountered.

Unfortunately, I wasn’t able to locate any prior messages from you in our support system, and I noticed you didn’t respond to our TrustPilot request for more details, which limits my ability to look into this further. However, I’d still like to address the concerns you've raised.

Regarding the platform fees, we charge a standard 4% fee. There are a few specific cases, for certain developing countries, where the fee is 15% due to higher processing costs and payout complexities. This policy is transparently shared and must be explicitly accepted before the fundraiser is launched.

Since TrustPilot lists your location as the US, the 15% fee would certainly not have applied in your case. We also recently discontinued support for the developing countries that attract the higher fee.

On the PayPal issue, personal PayPal accounts from the US are indeed compatible with our platform, but they do have limitations—such as requiring donors to have PayPal accounts. Upgrading to a PayPal Premier or Business account offers a more seamless experience. When users connect a personal PayPal account, we send an automated email outlining these limitations and how to upgrade, as well as a notification in your dashboard. I’m sorry if this information wasn’t clear enough at the time.

Please feel free to reach out to us directly, and we’d be happy to help resolve any remaining concerns.

Wishing you the best with your future endeavors.

Kind Regards,
Sandip + The GoGetFunding Team

Rated 1 out of 5 stars

FRAUD COMPANY!!!

FRAUD COMPANY!!!

6 months they do not want to pay the collected amount - the money is still in their account - when I order a withdrawal I have a confirmation by email, but the money does not come!

The next day the same money is ready to be paid out again and I can do this every day - they do not pay out money!

I contacted this company, the grace period for the money was supposed to have passed and still no payment - they are defrauding money!

10 March 2024
GoGetFunding logo

Reply from GoGetFunding

Hi Daniel,

As we previously communicated via email, your campaign has been flagged for fraudulent activity. Therefore, all payments to your fundraiser will be refunded to the original cardholders.

Our team identified several payments made using lost/stolen cards, along with other indicators pointing to a high risk of fraud. You mentioned that you do not know any of your donors, all of whom were also unable to verify their contributions.

Given these concerns, as well as additional evidence that suggests fraud or money laundering, we regret to inform you that we cannot process any payouts for this campaign.

We are also committed to working with local authorities to prevent fraudulent activities on our platform.

Regards,
Sandip & The GoGetFunding Team

Rated 3 out of 5 stars

MAYBE GIVING UP IS THE WAY TO GO?

How do you even convince a donor for help, GoGetFinding is offering a very good platform for reaching out for help but the problem only come where a potential donor is not convinced if you genuinely require help or scam, its very difficult and demoralizing only to decide and sell the only property you have.

10 August 2024
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Vincent,

Sorry to learn that your campaign did not attract donations. It's important to understand that at GoGetFunding we provide the platform, tools and support for people to raise money online.

We do not donate to causes, and you should not expect strangers to donate to your campaign.

Crowdfunding is about sharing your campaign with your crowd - friends, family and extended networks. Once a campaign gains momentum, then there's a chance of getting donations from people outside of your network.

To help set realistic expectations, we advise our users of this during the campaign creation process. If you find that those close to you are not able or willing to contribute, it may be that crowdfunding isn't the right solution for you at this moment.

I wish you all the best moving forward.

Kind regards,
Sandip + The GoGetFunding Team

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