Goggles4u UK Reviews 79,804

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 9,739 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often comparing them favorably to more expensive high street opticians, noting the excellent value for money. Many consumers are impressed with the affordable prices, allowing them to purchase multiple pairs of glasses, including those with complex prescriptions, at a fraction of the cost elsewhere. The delivery service is frequently highlighted as prompt and efficient, with many receiving their orders within a week or two. However, some customers also noted issues with prescription accuracy, experiencing double vision or blurriness, even after re-dos. A few other people also felt that the frames were of poor quality, breaking easily or not fitting correctly, and some experienced problems with orders not arriving or having incorrect lenses.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and style... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the good quality... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and quick... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very simple process, picked the frames after trying on with the virtual camera, chose the lenses and downloaded my prescription then paid. 10 days later arrived well packaged by Royal Mail. Exaactl... See more

Rated 5 out of 5 stars

Used Goggles4U for the first time. Was pleasantly surprised at the service. I chose 2 pairs- both varifocal, photochromic with the coatings. They arrived within 5 days of placing my order. I am so hap... See more

Rated 5 out of 5 stars

Great glasses, very similar to the ones I got from Boots. Paid £150 at Boots, yet Goggles4u glasses were £26! Massive difference and I’m going to order another pair, as they’re such good value and loo... See more

Rated 5 out of 5 stars

Glasses developed a fault after a few weeks. One email and instant reply to choose another pair for free. Excellent customer service. Very trustworthy. Have used on several occasions. Will conti... See more


Company details

  1. #15 of 18 best companies in Eye Care Clinic

Written by the company

Goggles4U UK is an online eyewear superstore offering a full range of glasses and lenses with the best discounts online We are the number #1 online store for buying discounted eyeglasses and lenses with great product value, ease of shopping and slashed prices. Shop for your next pair of eyeglasses and use our 24/7 customer support for pre-purchase or post-purchase queries. Order glasses with complete ease online!

Written by the company

Unmatched Savings On Glasses!
At Goggles4U UK - you can instantly save 80% more on buying specs online without compromising on the frame and lens quality. We offer best discount deals round the year with up to 5000+ frame styles available in the catalog and 24/7 customer support for hassle-free shopping. Order your new pair of discounted eyeglasses today!
The Widest Selection of Frames
We offer the largest catalog of glasses assorted to fit your style preferences. Shop from 5000+ frame styles with a wide selection of lenses including: single vision, bifocals and varifocal lenses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80k reviews

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Rated 5 out of 5 stars

Excellent support!

The frames I bought were sold as blue, they do have a slight blue tinge in a certain light, but generally they just look black; not as the image implied.
Support has been immediate and they replaced my specs with no quibble!

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hello Gary,

We are sorry to hear that the frame colour did not fully meet your expectations compared to the website images.

After reviewing your order, we can confirm that the selected color was Blue-Grey rather than a fully blue shade. As shown in the product images, the front of the frame carries a blue tone, while the temples feature a grey finish. However, we completely understand that selecting the desired frame color online can sometimes be challenging, as product appearance may vary depending on lighting conditions, photography exposure, and individual screen/display settings.

We truly appreciate your feedback and understand your concerns. Our Customer Support team will be reaching out to you shortly to discuss the matter further and provide the best possible resolution.

Regards,
-Goggles4u

Rated 3 out of 5 stars

Easy to order and quick delivery but 2…

Easy to order and quick delivery but 2 days of minimal use and 1 arm is loose and not sitting on my face correctly. I emailed in to complain and received an acknowledgement but have had no response after nearly a week

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hi Mrs Gillian,

We regret to hear about the issue you are facing with the glasses you received. Our customer support will reach out to you soon to verify the issue and resolve it in the best way possible.

Regards,
-Goggles4u

Rated 5 out of 5 stars

Amazing service

Amazing help with my problem! The first pair I ordered did not arrive. However, after I mentioned this to the team, they helped me as best as they could, even going as far as making some changes to the original frames/lenses. The new pair then came really fast and they are extremely good quality for how cheap they are. Absolutely amazing!

14 May 2026
Rated 1 out of 5 stars

The webpage is taking information of…

The webpage is taking information of your prescription's pd randomly and I don't think their support guys are passing the correct detail in time to their production of the glasses.

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hi Mahendra,

We are sorry to hear about your dissatisfaction with the received glasses. Please be informed that our team has produced your order with the provided PD values. Our customer support will reach out to you soon to verify the issue and resolve it in the best way possible.

Regards,
-Goggles4u

Rated 3 out of 5 stars

Glasses came promptly

Glasses came promptly, only thing I didn't like was the arms on the glasses which don't tuck in behind the ears and stick out a bit.

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hi Jurgen,

We are sorry to hear about your dissatisfaction with the received glasses. At Goggles4u, we prioritize quality and strive to provide our customers with the best products at competitive prices.

Our customer support team will contact you shortly to address the issue and ensure it is resolved to your satisfaction.

Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Regards,
-Goggles4u

Rated 3 out of 5 stars

Loved the glasses but.......

Loved the glasses, however one arm had been secured to high which resulted in my glasses being wonky when worn. Spoke to the company and they are rectifying. I have yet to receive my replacement glasses.

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hi Leila,

We are sorry to hear about your dissatisfaction with the received glasses. At Goggles4u, we prioritize quality and strive to provide our customers with the best products at competitive prices. We can see our support team has processed a replacement order, which is currently in transit. Hopefully, it will fulfill your expectations with the purchase. We hope to serve you better in the future.

Regards,
-Goggles4u

Rated 5 out of 5 stars

Absolutely an excellent and simple…

Absolutely an excellent and simple method of ordering. Updated copy of my prescription, and forwarded, selected exactly what I had bought from one of the biggest High St. Opticians and paid one third of their price for; excellent quality, price and speed of delivery. 👌👌

14 May 2026

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