GoGreenGadgets 

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See what reviewers are saying

Rated 5 out of 5 stars

I recently wrote a review and gave a bad response since this I have been contacted by the company and a further payment has been issued to me . I didn’t not expect this service and I am thankful for t... See more

Rated 2 out of 5 stars

Was offered initially £400 for a 18month perfect iPhone 16pro immaculate condition photos taken and in secure packaging . But when it arrived the screen was damaged and offer downgraded to £210 . Woul... See more

Rated 5 out of 5 stars

I originally had a poor review of this company but since then have been contacted by a member of staff and my experience has completely changed, i was paid much closer to original price offered and wa... See more

Rated 5 out of 5 stars

I recently wrote a review which was negative through a misunderstanding.. I am very happy with the sale of my phone to go green gadgets. I was paid fairly and would definitely use this company in the... See more

Company details

  1. Mobile Phone Shop
  2. Electronics Company

Written by the company

We Buy Phones, Laptops and Tablets


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please avoid this company

Please avoid this company! They quoted and then offered less than half. Total waste of time there is other providers that are honest!

23 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 2 out of 5 stars

Don’t be mislead

Communication is good, however don’t be mislead by the same day payment promise, I have now been told it will take basically 7 days for me to receive my payment.

21 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

Sent a iPhone 12 Pro Max off to yous…

Sent a iPhone 12 Pro Max off to yous back in December and left a review and u said you would have a look if I added the order number which I have done but still nothing getting fed up at this point. Order number 81839

15 December 2025
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

We’ve been able to locate your order and a member of our team is already reviewing this situation so we can resolve it as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

Never received a payment for my phone…

Never received a payment for my phone worth over £200 - a lot of money to lose out on. They have claimed they never received it even though I used Royal Mail tracked service. Lack of communication is sickening, never got back to me after emailing multiple times. Wouldn’t reccomend to anybody.

22 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

We’ve been able to locate your order and a member of our team is already reviewing this situation so we can resolve it as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

Sadly they are scammers - offer a high initial price and don't honour it

I would avoid this company and use a better company when selling your phone. I sent a phone with no visible scratches off to them and they offered half the original price due to scratches on the screen and the back. It then took ages to actually get them to return my phone to me, they kept offering tiny increments to their downgraded payment offer when all I wanted was my phone back. Looking at other reviews, I'm lucky that my phone was returned at all. Needless to say, it was completely pristine with no visible scratches. Looks like it is company policy to lure you in with a high offer and then never honour it with made up reasons for a reduced offer. The common term for behaviour like this is scammers.

1 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

2 phones where sent to gogreengadets…

2 phones where sent to gogreengadets they have paid out for one and not the other

Ive emailed them with no response

21 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 5 out of 5 stars

Go green gadgets it’s a great

Go green gadgets it’s a great, fast reliable service . I saw them advertised on social media and had a spare phone just put away in the drawer so sent it off , I had my quote and payment within a couple of days of them receiving it. Would highly recommend. Thank you 😊

2 February 2026
Unprompted review
Rated 1 out of 5 stars

quoted £230 then offerd me £45

quoted £230 then offerd me £45 saying it didn't work, emailed them proof it worked and then they offered £62, i asked them to send it back and then they offered £110

Payment was meant same day but took 6 days and the bonus offer wasn't added either. Big con

EDIT: why do you need to access my order sorry? Do you just reply requesting specific details so that you can try and remove the negative reviews?

Also I notice you reply to reviews out of hours but not customers service (which closes at 4:30pm)

16 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

Scam site

Scam site. Online they offered me a fair price for an old iPhone. Of course, once it got to them they found multiple faults and offered me £5!!! This was 3 weeks ago and despite giving them my account details again and emailing them again I am still waiting for payment.
They have effectively stolen my phone. DO NOT USE THIS SITE.
Order no: 102183…. It’s £5, just pay it. Should’ve been more!! Also, you reply quicker on here than you do via email. Still waiting for that update!

3 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 5 out of 5 stars

Can’t fault them

I found this company via an Instagram ad as I just upgraded my phone and wanted to get rid of my old friend which was in brilliant condition. The whole process was so easy the website is easy to use and then go green Gadget’s contacts you once they’ve received the item then again when they’ve assessed the item and then again when they’ve paid you for your item couldn’t fault the process or the company at all they’ve done an absolutely fantastic job and I will certainly use them again.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

They put attractive offer prices in , even for faulty handsets with hardware/software issues. I was sent a revised offer of £75 very quickly ( i had no software issues at all) was told that there was a problem with the earpiece (looking at other reviews seems they use this a lot) but i had no problems with it at all. Very quick replies with a further revised offer of £95. I had been offered £ 175 elsewhere (the phone had been checked over) so told them that wouldnt accept lower .

I questioned why they put valuations out as high as they do if they are going to then just revise for much lower . State £140 for a phone with major hardware issues but clearly have no intention of getting anywhere near that

14 April 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

We’ve been able to locate your order and a member of our team is already reviewing this situation so we can resolve it as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Go Green Gadgets

Rated 5 out of 5 stars

10/10 would definitely recommend

10/10 would definitely recommend, it’s so quick and easy and I received my money quicker the. I expected. I also received regular emails off Go Green Gadgets so I knew what was happening. I will be using them again when I get my new phone

10 February 2026
Unprompted review

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