It's very good. The only issue i have is if you pay manually before the allowance is due to your child, you are hit with allowance reminders through email/texts it wasn't paid directly through them.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't ve... See more
Company replied
Wanted Go Henry to automatically take out of my account £15 a week to cover spending money for 17 yr old. Regards Andrea Ray
Company replied
Very handy, but constantly asks me to set up my son's pocket money, when I don't use it for that and no way to turn it off. Sometimes doesn't 'load' and I have to go back out and retry. The card mostl... See more
Company replied
Company details
- #96 of 109 best companies in Alternative Financial Services
- #1 of 1 best companies in Cashpoint
- #44 of 47 best companies in Bank
- #113 of 127 best companies in Educational institution
- #106 of 117 best companies in Financial Institution
- #157 of 167 best companies in Non-bank financial service
About GoHenry
Written by the company
GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.
That’s why 92% of parents say their children are more money-confident since joining GoHenry.
Written by the company
- Our Mission
- We’re on a mission to help millions of kids be good with money.
- The smart debit card for kids
- Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
- The debit card for teens
- Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.
First Month Free
Try 30 days free and start learning instantly
Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.
Contact info
GoHenry Limited, Spectrum Point, 279 Farnborough Road, Farnborough , GU14 7LS, Hampshire, United Kingdom
- 0330 100 7676
- help@gohenry.co.uk
- gohenry.com/uk
3.9
Great
12K reviews
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Amazing it has help me to let my…
Amazing it has help me to let my children contributing in house chores and taking their studies seriously.
Easy transaction and good to put kids down.
Am super happy with this.
The only problem I encounter was the birthday link I sent to people to donate towards my child birthday celebration it didn’t work for them.
13 April 2026
Reply from GoHenry
Hi Juliet! Thank you so much for your lovely 5* review and for taking the time to share your positive experience. We are so pleased to hear that GoHenry is working well for you and your family, and that it is making a difference in managing finances together. Regarding the birthday giftlink issue you mentioned, we definitely want to help resolve this for you as soon as possible. Please could you email us at help@gohenry.co.uk with some more details about the problem you’re experiencing? Our team will be happy to investigate further and provide a solution. Thank you again for your feedback and for being part of the GoHenry community! - Naomi 😀
Reply from GoHenry
Hi Philippa! Thank you for your review. We're so glad to hear that you and the children are loving GoHenry!🙂
Reply from GoHenry
Hi Heather. Thank you so much for the amazing review, it is great to hear that you are happy with the service provided. We hope that you continue to enjoy using GoHenry! 😊
It would be better if it was free
Like the App but it’s a lot £5pm out of the child’s savings .
22 April 2026
Unprompted review
Reply from GoHenry
Hi there. Thank you for your review! Rest assured the monthly fee is only debited from the Parent Balance and not the child's account. The fee is what allows us to keep the lights on and, most importantly, deliver the quality service your family relies on. It directly pays for three critical areas:
👨🏻💻Our Dedicated Support Team: We staff a specialized team of real people, available to help with card issues, app questions, and financial education features. A basic bank often routes you to long phone queues or automated bots. Your fee ensures you can reach us when you need us.
📲Continuous App Development: The fee funds our team of engineers and designers who are constantly adding those premium features—like goal setting, chore integration, and new security updates—that make our app the best financial tool for your child.
🔐Security and Card Management: We pay fees to card networks (like Visa/Mastercard) and data security experts to ensure every transaction is secure, and that the instant card-locking feature works perfectly, giving you complete control and peace of mind.
Please don't hesitate to reach out on 03301007676 or help@gohenry.co.uk if you have any questions!
Wanted Go Henry to automatically take…
Wanted Go Henry to automatically take out of my account £15 a week to cover spending money for 17 yr old.
Regards Andrea Ray
13 April 2026
Reply from GoHenry
Hi Andrea, thank you for the 4-star review! We can certainly help you get that £15 weekly payment set up. While we cannot 'pull' the money automatically on a weekly basis, you can set up a weekly Standing Order from your bank to your GoHenry parent wallet. Once the money lands, our 'Allowance' feature will automatically move it to your child's card. If you need a hand finding your account details to set this up, please reach out to our team at help@gohenry.co.uk ! - Naomi 😀
Not regulated like banks
Not regulated like banks. Unsafe money deposit scheme with fees.. many banks offer free accounts with protection. Accepts payments from cards without the 3 digits on the back. Wide open.
1 February 2026
Unprompted review
Reply from GoHenry
Hi TT,
At GoHenry, we pride ourselves on delivering a safe and secure product to support kids to get smart with money. You are right that we are not a bank; we are a financial technology company. We are registered with the Financial Conduct Authority (Ref:900049) and partner with IDT Financial Services Limited, which is a regulated bank licensed by the Gibraltar Financial Services Commission. Because GoHenry is an e-money provider, your money is not protected by the Financial Services Compensation Scheme (FSCS). Instead, it is protected through safeguarding. This means 100% of customer funds are held in segregated accounts (currently with NatWest) that are legally separate from GoHenry’s business assets. So all the protections needed are in place.
In relation to the 3 digit CVV code you refer to. We utilise industry-standard security protocols, employing 3D Secure (the "Verified by Visa" screen), which almost always requires the CVV to initiate the verification process. There are only a few specific scenarios where you won't need to type in those three digits, such as recurring payments or those verified via 3D Secure/biometrics.
We strive to keep our fees transparent and competitive compared to traditional banks, often providing specialised services that high-street banks do not offer. We would appreciate the chance to discuss this further with you. Please reach out to our dedicated support team at help@gohenry.co.uk or call us on 03301007676 between 8am - 8pm. - Morgan
Best thing I’ve done easy to use and…
Best thing I’ve done easy to use and being able to see what the kids buy nkt giving them cash just so so much better
21 March 2026
Unprompted review
Reply from GoHenry
Hi Nolan! Thank you for your 5* review. We're absolutely delighted to hear that GoHenry has been making such a positive impact on you and your family's lives. It's always our goal to provide a helpful and empowering experience for families, and your kind words let us know we're on the right track. If you ever have any suggestions or need assistance, please don't hesitate to reach out to us at help@gohenry.co.uk - We're here to support you and your family every step of the way! - Naomi 😀
This account is perfect for my little…
This account is perfect for my little boy he loves using his card to pay for things he wants would recommend to anyone
28 April 2026
Unprompted review
Reply from GoHenry
Hi Elaine! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and the features we offer! It makes our day to hear that your son loves using his GoHenry card.
It’s ok but I am not satisfied for…
It’s ok but I am not satisfied for paying every month
17 April 2026
Unprompted review
Reply from GoHenry
Thank you for taking the time to leave us your feedback and review. The monthly fee allows us to continue providing the quality service your family relies on by supporting three key areas:
👨🏻💻 Our Dedicated Support Team: We have a specialised team of real people available to assist you with card issues, app questions, and financial education features. Unlike basic banks that may route you to long phone queues or automated bots, your fee ensures you can reach us when you need support.
📲 Continuous App Development: The fee funds our team of engineers and designers who are constantly adding premium features—such as goal setting, chore integration, and new security updates—that make our app an excellent financial tool for your child.
🔐 Security and Card Management: We pay fees to card networks (like Visa/Mastercard) and data security experts to ensure every transaction is secure, and that features like instant card-locking work perfectly, giving you complete control and peace of mind.
I hope this helps provide more insight into why we charge membership fees. If you have any further questions, please feel free to call us on 0330 100 7676 or email help@gohenry.co.uk. We are open from 8am to 8pm, 7 days a week 😊
Building block
Easy to use with my kids he has chores to do then he get paid its a building block into reality a good card with lots of opportunities well impressed
27 April 2026
Unprompted review
Reply from GoHenry
Thank you for your 5* review! We are thrilling to hear this 😊
My little boy absolutely loves it as it…
My little boy absolutely loves it as it gives him the independence and understanding of money
21 April 2026
Reply from GoHenry
Hi there, we're so glad to hear that you and your son are enjoying GoHenry. Thank you for sharing your positive experience!
Brillaint works so well for my 6 year…
Brillaint works so well for my 6 year old
27 April 2026
Unprompted review
Reply from GoHenry
Hi Lisa! Thank you for sharing your 5* review. It's so lovely to hear you and your six year old are enjoying our service!
Unhappy with card
26 April 2026
Unprompted review
Reply from GoHenry
Hi Anna,
We are so sorry to hear that you’re unhappy with your GoHenry card. Our mission is to help every kid be smart with money in a safe and secure environment, and we genuinely want your family to have a positive experience with our services.
Since your review is brief, we’d love to understand more about what isn't working for you. Whether it’s a technical issue, a question about how the card works, or something else entirely, we are here to help.
We’d love to turn this around for you. Please reach out to us so we can look into your specific situation: Phone: 0330 100 7676, Email: help@gohenry.co.uk, Live Chat: Available directly through your GoHenry app or website.
We hope to hear from you soon so we can help your family get the most out of GoHenry!
Regards,
Emily - GoHenry Supervisor
Value for money
It’s a easy and good way to say money for grandchildren
1 April 2026
Unprompted review
Reply from GoHenry
Hi Fiona, thank you for your 5* review. We're happy to hear you are enjoying our service and the features we offer.
Everything is nice and easy to…
Everything is nice and easy to navigate. My daughter loves it!
26 April 2026
Unprompted review
Reply from GoHenry
Hi Em, thank you for your 5 star review. It's lovely to hear your daughter enjoys it!
Reply from GoHenry
Hi Yinka, thank you for your 5 star review. We are so pleased to hear you are finding the app useful. 😊
Reply from GoHenry
Hi Emma,
I attempted to contact you today regarding your 1* Trustpilot review. We’re keen to better understand what prompted your review and the rating, as we haven’t been able to identify any specific issues or feedback linked to your account.
If there is anything that has caused concern, or if there’s something we can do to improve your experience, please do let us know. We truly value our customers' feedback and are always looking for ways to enhance our service where possible.
As I wasn't able to reach you on the phone, I have sent you an email instead. If there is anything specific that led to your review, then we would be grateful if you could respond to that email so that we can take a look into it for you.
Kind regards,
Ella - GoHenry Supervisor
Not able to activate shows error each…
Not able to activate shows error each time
25 April 2026
Unprompted review
Reply from GoHenry
Hi Kiran,
Thank you for taking the time to leave your review, and it was a pleasure speaking with you earlier.
Again, we are truly sorry you are having trouble activating the account and cards. I have sent you a follow-up email to the registered email address following our discussion, so we can get this resolved for you as soon as possible. If you can review and provide the requested information, our team will assist with the query as a priority.
If you ever have any queries, please do not hesitate to contact us at 0330 100 7676 or via help@gohenry.co.uk. We are available 7 days a week from 8am to 8pm
Kind regards
Emily - GoHenry Supervisor
The User experience is HORRIBLE AND T
25 April 2026
Unprompted review
Reply from GoHenry
Hi there, this doesn't sound right at all. Please contact us at 0330 100 7676 or send an email to help@gohenry.co.uk and we'd be keen to help!
It helps me save up my money and get…
It helps me save up my money and get money for tasks
25 April 2026
Unprompted review
Reply from GoHenry
Hi George, thanks for the great review! It is great to hear that GoHenry is helping you to save up money, through completing tasks and chores. ⭐
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