gohomie.co.uk Reviews 

1,424
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in delivery, with items often arriving much later than expected or not at all. Reviewers frequently experienced a lack of communication, noting that emails went unanswered and no updates were provided regarding their orders. People were also dissatisfied with the products received, as items often did not match advertisements, were of poor quality, or arrived defective. Conversely, a small portion of people felt that some products were of good quality or met their expectations. Some customers also mentioned that the ordering process was easy, and a few others experienced satisfactory and timely delivery.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment and... See more

Order

Consumers find the ordering process to be a source of significant dissatisfaction, with many reporting issues... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers expressing significant... See more

Response time

Reviewers highlight significant dissatisfaction with response times, frequently reporting no replies to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Took too long for delivery ,e mail didn't work to contact and cancel an order that I duplicated.Goods arrived and also were not suitable.

Rated 2 out of 5 stars

The product "Instant temp skin tightener" does nothing at all for me. Very disappointed, won't use again from any adverts cannot believe the hype.

Rated 2 out of 5 stars

Arrived much later then I needed and poor quality when trying to contact them email them no answer looked up there website and it doesn't exist.

Rated 3 out of 5 stars

I bought the drain unblocker. It took weeks to arrive. The items were smaller than I expected ( my fault for believing the video and not checking size) Total waste of money. It was easy to order an... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 48 hours

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2.2

All reviews

(1,424)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would give them zero stars if I…

I would give them zero stars if I could, very disappointed with this Company. They paid to be advertised on various social media platforms and I saw a toy that my Son would love for Christmas, so paid for it in November. There was an auto-response I received saying they were experiencing 'A larger volume than expected' in orders, which seems obvious to me if they are paying for advertising right before Christmas. The days and weeks are rolling by with no update at all, so I reach out for support. I received several automated replies from their 'Customer Services' with a link to the Tracking Website... Apparently my items were in China, but it was hard to understand as I can't read Chinese. The next time I checked my Tracking, the website Error 404'd... Tried getting in touch several more times and never got an appropriate response (If at all). Moving forward to January, the Company very clearly had no intention of sending the Christmas present, so I had to force a refund by opening a Sellers Dispute (Which was almost immediately fulfilled in my favour). Please DO NOT buy from this Company, I see from other reviews that even if you do by some miracle receive your products, they are very low quality or do not meet expectations. Avoid.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Negative, do not use....

Brought some car de-icer items and they do not work so emailed to get a full refund but nothing. If only I read the feedback first would not have used. Do NOT recommend.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the baseball cap storage rack…

I ordered the baseball cap storage rack for my son as part of his Christmas present, disappointingly the hats wouldn’t fit on the rack and just fell out on the floor. Obviously not a good company to buy from given the 1,000 plus negative reviews on here

AVOID !!!

4 January 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY

PLEASE DO NOT BUY FROM THIS COMPANY. I bought KPop figures for my Granddaughter for Christmas. They were advertised with lovely packaging boxed and the figures neatly lined up in the box. They cost me about £25. I waited about 4 weeks for them to arrive. When they did arrive the figures (which were well smaller than advertised) were just in a plastic bag. I emailed them same day to say I wanted a refund. I have been trying to send them back for 2 months. I eventually got an email back from them saying they would refund half the amount and when I declined that I haven't heard back from them since. I have emailed them half a dozen times with an email response from them that says do not keep sending emails as we are dealing with emails in the order they are received and a new email from you just goes to the back of the queue. Disgusting... Trading Standards should be well onto this Company.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Fake products

Paid around £27 for a snort funny board game for the kids which was 3 weeks late and completely fake unfortunately. The children are devastated. Avoid at all costs

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Ordered two sets of Scrabbled - both were incomplete

Ordered two sets of Scrabbled - we tried to play one of the sets on Christmas Day but the box had no rules & no bag as advertised. Cannot give the 2nd set as planned gift so have requested to return both. The first email was returned with address unrecognised even though taken from order. Have found a 2nd email address & so far this hasn’t been returned…. I await a response in New Year.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Placed my order jn November. Still not received it. They say it was delivered 7/12/25. Not to my address. Ignoring emails. STAY AWAY FROM THESE SCAMMERS

27 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

Poor quality cat toy product. One of the three purchased didn’t work at all. The other two work for a minute or less and then need recharging. Not as described in the advert. AVOID.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered the hot wheels advent calendar…

Ordered the hot wheels advent calendar . Paid £25 including delivery. Ordered on 23rd November. It is now 17th December and still waiting. Have emailed requesting a refund 3 times. No reply.
If I could have given a minus score I would. I grudge even giving one star

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company, the products they sell are substandard, dangerous, fire hazards and should not be allowed to trade. They do not respond to emails etc. they advertise money back guarantee. Good luck!! Sh*te company. Scam

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted with the WWii…

Absolutely disgusted with the WWii Advent calendar. Took over 3 weeks to arrive, eventually arriving on the 9th December. The item does not match the advertisement and the planes are plastic, bent and are a disgrace. I have written to complain and request a refund but I very much doubt i will hear anything. AVOID BUYING FROM THEM AT ALL CIST

9 December 2025
Unprompted review

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