Goicelandtours Reviews 

133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, kind, and incredibly helpful throughout the planning process. Many highlight the excellent customer service, noting that agents are flexible, accommodating, and attentive to individual needs. People appreciate the quick response times and clear communication. Reviewers frequently mention that the staff's extensive knowledge and ability to customize itineraries result in exceptional holiday planning. Customers felt well-supported, as agents listened to their desires and offered valuable insights for their trips. This personalized approach ensures each journey is tailored to individual preferences, creating memorable experiences.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing excitement for their upcoming trips,... See more

Service

Customers consistently report positive experiences with the service, highlighting the personalized attention... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Response time

People report positive experiences with response time, highlighting the quick and timely communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Sophie was very helpful. She explained the areas where we would visit. What we could expect to see. Then included the other areas I had heard about. Told us to keep looking for other things that in... See more

Rated 5 out of 5 stars

I had such a great experience booking with Kevin. He was very communicative the whole time and answered the many questions I had. He also make sure to update the itinerary based on what I wanted. This... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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No recent history of asking for reviews

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4.9

All reviews

(133)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly service

Sophie provided very friendly service. Explained itinerary completely and checked to see if there was anything I wanted to change. She was able to answer all my questions.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic booking experience

We are coming to Iceland and had a seamless booking through go Iceland tours. We are so excited. They made it so easy and straight forward. Would recommend them going forward.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Sophie

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utilizing her services at this time.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

I have dealt with Sophie for the past…

I have dealt with Sophie for the past few weeks setting up a trip to Iceland. We have been in contact many times and she answered all my questions each and every call. She is a true asset to the team.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Sophie rocks!

Sophie made the experience awesome! Id recommend her to anyone! Friendly, personable, efficient and excellent communication skills!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Iceland Adventure

Sophie was so wonderful to work with on our Iceland adventure!! She 8s so friendly and knowledgeable of the area!! Sophie's recommendations made booking simple!!! Thank you so much Sophie!!

2 November 2025
Unprompted review

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