Going Group Ltd T/A Going Underground Reviews 294

I had a leak in a pipe under my property . Took a few goes to locate it but then the new pipe was re sited round my bungalow . Staff in the office and on the ground always friendly and helpful .
Competent and professional team . Would certainly use again .

Going Underground completed two jobs for us. Staff were timely, courteous and considerate. Excellent customer service from start to finish. Would definitely use again.

Very impressed with the service. They managed to fit our job in when they were very busy. Completed with no fuss. We are very happy.

Contacted Going Underground due to a blocked drain/sewer at my place of work, they came to assess and then sorted the problem the following day

Excellent service. Friendly and efficient. Swift response. Arrived on time and completed the work as planned. Highly recommended.

After I reported a water leak, it was quickly assessed then repaired, the whole area was clean and tidy after the work was done. the only small problem was they got my e-mail address wrong which caused a slight delay

I have nothing but positive feedback for this company
Went out of their way to help immediately on the same day and stayed until this problem was fixed
Friendly and reliable
Staff in the office are a pleasure to talk to.
In these current times when I can honestly say not everyone is so pleasant this is very reassuring.
As a business we will be only using this company for future works
Very pleased indeed
Lucy
Orchard Projects

Installed new water mains and cleared and camera surveyed drains. Also installed outdoor shower and drainage. Highly professional team both in office and on site. Took great trouble to ensure everything completed properly and to our satisfaction. Would have no hesitation in recommending to others.

After a leak was detected to the rear of our house we called in Going Underground who repaired the original leak and subsequently five more leaks. A further team returned four days later to repair the sixth leak but then found two more leaks and extended the new pipework. The site was left clean and tidy when they left and we are very pleased with the work undertaken.

Arrived on site and carried out all Health & Safety
checks.
Excavated down on the toilet lateral on the main
sewer line at side of bungalow.
Cut in and constructed a 110mm redding eye on the
exposed sewer line and connected the toilet feed for
future rodding. Backfilled and reinstated excavation.
Left site clean and tidy.
Really happy with a job well done.
Site (brick paving) was left immaculate

GU’s recent installation of a STP at our property was excellent. The team ( we have met most of them) are hard working and diligent. We really appreciated the few amendments which were acted upon quickly following the completion of the main job. We would recommend GU and will certainly use them for maintenance of our SWP and to manage other projects should we require in the future.

A most professional company. Mike, Steve and the crew carried out the work to an excellent standard and “pulled out all the stops” to accommodate the urgency and complete the job in record time. Would recommend highly and certainly use again.

Very nice people, friendly and helpful!
They got out to give us a quote within a week and completed the job by the next week.
They were kind and polite and tidied up after themselves! Would definitely recommend. Great service!

We are very pleased with the work undertaken by the team from Going Underground. The workers were polite and helpful and cleared up after the work very well. We had to ask them to come back to connect to the Wessex Water pipe and they did this quickly and with no fuss. The office staff could not be more helpful and easy to contact.

Well planned, completed on time and to a good standard; flexible adjustment to altered requirements.

Very quick response, and the problem (a burst main to the house) was fixed completely and paving reinstated by mid-morning of the same day.

The cause of our low mains water pressure was unknown. Andy from Going Underground quickly determined the problem and resolved the issue.
We found the company very helpful, they were quick to attend and carried out a professional job.
RB

New water main laid very efficiently, all disturbed ground put back perfectly, you can’t actually tell they’ve even been!! Would definitely recommend if your looking for this sort of work doing.

We were very apprehensive about having our leaking water supply pipe replaced because it crosses our neighbours property and passes under a shared block paved driveway. Going Underground were very reassuring and easy to communicate with from the outset. The operatives carried out the challenging task with great professionalism and the minimum of fuss. I would not hesitate to recommend Going Underground to others.

We had been seeing very high water meter readings for months at an almshouse charity where i’m a trustee and asked Going Underground to look for a leak. The two guys who came were great, excavated and located a leak very efficiently. They reinstated and left the site with no sign of disturbance. Very happy with the professional service throughout my dealings with the company and would recommend highly