Going Group Ltd T/A Going Underground Reviews 294

Aaron and Charlie arrived to repair my leak on my mains water supply… were very efficient and helpful and although a small problem occurred another team from the going-group were dispatched first thing the next morning and between them the job was completed. First class service
Thanks guys

Today Aron and Charlie came to fix a leak in our drive, they put a new pipe in and the work they did was superb, such lovely men, I was so relieved once they found and replaced the pipe with new and they left our property in a very good state, ty to you both

Thank you Kevin and George. They worked hard and efficiently to fix the new water main, and cleared up completely before they left... highly recommended.

The team provided a quick response and fixed the problem in a friendly and effective manner

Great service from Kevin & George. Thank you! Every care taken on a difficult job and all work carried out very efficiently.

I had a blocked loo in my house and it was causing issues. Going underground responded quickly and efficiently. I would like to mention Mae who was very helpful in the office arranging everything.

Aaron and Steve were brilliant and went the extra mile when helping me with the leak at my property. Thank you - Would 100% recommend to others in need!

Aaron, Charlie, Sean & Kyle installed a new water pipe for us, we found them all to be extremely reliable, hardworking and very polite and friendly.

Aaron and Steve knew perfectly the meaning of customer service. They replaced a water main on my property but their whole attitude to the job and me as a customer was perfect. They were polite, informative, tidy & extremely knowledgeable.

I have used this company a number of times and every time they are faultless. Highly recommended.

Great service on a burst water main, garden was reinstated perfectly.

From phoning the office initially to the survey, works and after care , Going Underground have given a splendid service. Everything was done efficiently and left tidily and clean - after a mucky job!

I have to praise the work done by Aaron & Charlie, yesterday.
They explained all that needed to be done, and reported back on any issues found.
Both were polite, friendly, and efficient in their work.
They did the work safely and tidily, and cleaned up well after the work.
You'd never known they had dug my garden up!
Excellent team.

Kevin & George are a great team who carried out the work quickly and efficiently. They cleaned and tidied the area when finished and I believe that others could learn about the work ethic from this team.

P & A - Ingelow

When the engineer came out to assess the work, they gave a clear description of what needed doing and how they would do it. The quote arrived in line with the work required and was very reasonable. The work was carried out by very capable workers who were very polite, very professional and they went that extra mile to ensure I understood each step and what was required. Once complete they checked everything and cleaned up. Very happy with the standard and quality, highly recommended.

We had a massive leak that proved to be under the house. This gave the engineers a number of difficulties which they managed solve quickly. Carpets had to be lifted as well as some floor boards. The connection to the stopcock involved some woodworking in order to access the restricted space. Once the pipe had been replaced it was impossible to tell that any disruptive work had been done at all, particularly in the garden. Kevin and his co-worker George did a magnificent job. Well done.

From the initial booking to the completed works. The experience was first class.
Works initial survey done quickly
Works schedule made quickly
Works carried out neatly and with no mess left.
Engineers were hard working and polite.
Very happy with the whole experience.

Excellent work by Going Underground and many thanks to Kevin and George for resolving the water supply leak and their knowledge and advice.

Amazing service from Stephen Welch and Fraser Deans!
Arrived within an hour of us calling and cleared our blocked drain and retrieved our lost drain rods in minutes. They are lifesavers!
This is the second time we have used this company and wouldn't hesitate in using them again or recommending them.

They made a great effort to get the drain cleared in not entirely straightforward circumstances and succeeded.