GoKeyless Reviews 215

Michelle went well beyond good customer service to a place of kindness and caring rarely seen. She sprang into action to not just help resolve my problem, but actually GET IT SOLVED in a matter of a f... See more

Mr. Michael Velez was truly "Outstanding" in all facets of our dealings with him. He provided exceptionally quick troubleshooting procedures to us regarding a DL 2700 Cypher Lock we had a problem wit... See more

Michelle was extremely kind!! she called me the day I placed the order to make sure everything was correct. She answered all my questions and was even more helpful. Once I mentioned the keys I had or... See more

We ordered 4 locks from this company and they delivered as promised. The products themselves are sturdy and put together well, the delivery of the locks happened as scheduled, and the person helping... See more

My customer service was excellent. Christina Owensby went above and beyond to solve my tech issues with the product. While the product was buggy, Christina was patient and worked through all possibl... See more

Merisa, Christina (?), and Ron (?) in customer service were all very helpful and friendly in answering product questions, taking my order over the phone, and helping to fix an error in the shipping ad... See more

The staff were very helpful in helping me narrow down the lock that would work best with my situation. They were willing to help me trouble shoot problems I was having with the ancient doors our facil... See more

I had a great experience with a very friendly and helpful woman from GoKeyless who assisted me with my bill, even though she works in a different department than billing. She took the time to help res... See more

I rate my experience as "great" because of Mike Walker. I am exploring a keyless entry system for the vestibule door that allows entry into our modest 14 unit office building. Frankly, before calling... See more

Michelle was great and a joy to work with. Had a bit of an issue with the credit card processing but she immediately went to work researching the issue, answering questions, and making sure we had wha... See more

Mike Walker from sales and Michael Velez from customer support are the best! I purchased a 660i Vacation Rental lock and worked flawlessly. From sales to installation support the guys I mentioned ensu... See more

I Needed new Combi-Cam Ultra Master Key, and GoKeyless was recommended by Mfg FJM: ordered online w/key number, but order somehow cancelled, but $ not returned. Contacted Michelle in Customer Service,... See more

The GoKeyless website was easy to navigate and understand. Checkout with ShopPay was very quick. There was great commnication after the sale with updates about the order, tracking and when to expect d... See more

Merisa was very responsive both by phone and email. Lovely, friendly and professional service. Impressed that my mistake was caught and questioned so quickly then resolved just as quickly and efficien... See more

Prompt answer of my call with two follow ups after my online order was canceled for some unknown reason. Michelle was able to reorder everything on my order and should be shipping soon. Overall an ama... See more

We needed to replace the lock on our condo that met specific standards. Merisa Talovic not only worked with me to ensure that we got the lock that met all those standards, but she went above and beyo... See more

Michelle made my experience extremely enjoyable. The beginning of my experience was a little chaotic so when I called over the phone and got Michelle, she knew EXACTLY what I needed and went above and... See more

Merisa Talovic makes our experience with Go Keyless great!! She always answers her emails and gets us any answers needed in a timely fashion. We at ABCO appreciate her very much!

Michelle Delpopolo, Michelle Delpopolo, Michelle Delpopolo. I repeat her name three times because that’s how many stars she deserves multiplied—she was an absolute standout in helping me com... See more

I work with Merisa T multiple times a week ordering locks. She is ALWAYS prompt in getting the locks ordered and shipped and has a great sense of urgency. Anytime I need tracking for my locks to sched... See more

My call was picked up immediately and I got to speak with a friendly, knowledgeable and courteous human ! Mike helped me make my selection and I received my shipping confirmation within minutes. It... See more

Merisa has been such a great help for any issues we've been experiencing. Her speedy response and quick resolutions have been a drastic difference from previous representatives that often did not resp... See more

Michelle Delpopolo gave great service by quickly resolving a shipping error for a lock we ordered. Overall my company has received great service from GoKeyless as a whole.

Christina was fantastic helping me with a last minute order. She helped me place the order over the phone, and gave me shipping options with pricing to ensure we receive the product on time. She was h... See more

Michelle was AMAZING. Best customer service in a while. Responded quick, and resolved my issue quick! Michelle deserves a raise, a morning breakfast from Mcdonalds, and a starbucks from her manager fo... See more

Michelle went out of her way to make sure that our experience was great. We are a cabinet manufacturer and needed a large quantity of locks. We had a few questions, and she was very helpful in answeri... See more

Merisa talovic answered my tech questions back and provided me documents right away. Not used to this level of quick service anymore. Awesome company with innovative products. Thanks so much!!!!

While i have not received my package yet (I placed the order earlier today), customer support was excellent. They assisted me with the tax exemption process and I was sorted in a few emails. I got a s... See more

I ordered a small part from GoKeyless and didn't receive an update on shipping information. I reached out to the company via their chat feature a few days later and spoke with Merisa. When she told... See more

Great customer service! After placing an order, I realized that in using PayPal it changed my delivery address from what I wanted. I contacted customer service and Merisa Talovic responded quickly... See more

Mike helped me with the exact lock I needed for my STVR condo. I told him exactly all the capabilities needed to monitor and provide access in real time. He solutioned a comprehensive package that met... See more

Merisa is the best contact I have had with GoKeyless. Response time is always within minutes and tracking is sent to me as soon as Merisa has it. Allows me to keep an eye on all my orders and keeping... See more

Best customer service I've had in years. Alway quick response and very helpful. If I ever need another lock I will call and speak with Merisa. She was outstanding/

Today I was referred to Go Keyless to order a replacement key, for a console vault, that was in my recently purchased vehicle. I had the pleasure of speaking to Christina Owensby who was super nice a... See more

Michelle was very helpful with the problem I am having with the lock I purchase. She gave me solutions to try on the lock and the number to Lockkey technical support if needed.

Fantastic customer service provided by Michelle. Very upbeat and helpful. She provided me with all the information I needed to make my purchase. Highly recommend you guys! Great job with your reps!

Michelle was super swift calling me back after I sent in an email and took care of what I needed right away. Nice attitude and a good sense of humor were a big plus when handling this early morning t... See more

For the past two days, Ron D has patiently helped me thoroughly understand the Oracode 660i and the steps to program activate and ship. He helped me understand exactly what we needed (programing and... See more

The company products are great and the customer service provided by Michelle Delpopolo was outstanding! My philosophy is that when a company provide good product with a great dedicated customer servic... See more

Merisa Talovic is the BEST employee there!! She always responds...always gets results and never lets us down!! We appreciate her so much!!

I purchased combo locks for my four gates from GoKeyless over ten years ago and the locks have worked extremely well over the years. This was definitely a great investment. One lock wasn't working... See more

Michelle was quick to help sort out our issue after helping me figure out that the wrong item had been sent. She got the return label and replacement item figured out by the end of the day for us.

Absolutely terrible. They obviously spend more money on there website than they do actually delivering what you order. I ordered a lock and paid for 2nd day air delivery. 6 day later and I never re... See more

Christina was knowledgeable about the product I was looking for and confirmed that the product would work with our existing panic bar. The process was quick and painless. Great customer service!

Mike has now helped me twice, and his positive attitude, competence, and problem-solving skills are commendable. I’ll continue to do business with GoKeyless because of Mike. He is a credit to your com... See more

I never write reviews, but hope I can save someone else an expensive and painful experience. I'm the owner of a small hotel with 15 rooms. I called GoKeyless during construction. We relied upon them t... See more

GoKeyless was the only company I contacted that could readily help me purchase mobile credentials for the doors of my company without transferring me to multiple departments because they were not sure... See more

Christina was/is extremely helpful. She helped me troubleshoot and resolve my issue in a quick and professional manner. I would recommend GoKeyless and Christina any time. Fantastic customer service!

Merisa. She makes the experience great!! I really appreciate her response and ability to help us every time!! She is amazing and is one of your best assets!! We love her at ABCO!!