Same here as with everyone.. my wife's IRA went from 45k to 31k and that's only because we had to sell 5k gold relatively quick after a year. That sale they had to keep appearance so they off... See more
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See what reviewers are saying
I had purchased $74k in precious metals from this team and now finding out the company is going out of business as I talked to their phone operator just now. My account after purchase was valued at $3... See more
I have worked with Brandon and Wendy. Both are very professional and customer focused. I am very pleased with both due ro their knowledge, business sense and attention to customer needs. It was... See more
Company replied
When I purchased some gold and silver from Gold Alliance, Fred Abadi was very helpful and professional and I enjoyed working with him. But when I needed to sell some of my gold, I was sent to Kyle wh... See more
Company details
Written by the company
At Gold Alliance, we specialize in helping our clients across the United States diversify their savings with precious metals to protect their purchasing power. By rolling over a portion of their IRAs or 401(k)s into a Precious Metals IRA without any penalties or taxes taken, our clients can hold physical metals under their control, outside of banks or Wall Street, so they can focus on living their lives with peace of mind that their financial future is better protected.
Contact info
50 W. Liberty St. Suite 420, 89501, Reno, United States
- 888-567-6689
- customer-care@goldalliance.com
- goldalliance.com
2.1
Poor
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Happy camper
They were honest and they walked me through each step and kept me up to date on my investment will use them again
28 December 2023
Reply from Gold Alliance
Thank you for your kind words about your experience with us, and thank you for your trust and business!
Best regards,
Peter Christensen
Director of Client Education
Gold Alliance
Accommodating, helpful, informative
Tracy, Fred, and Wendy,
They set the gold standard for teamwork and customer service. I have a demanding schedule and they worked with me to get my purchase completed
1 November 2023
Reply from Gold Alliance
Thank you so much for you great feedback! We know how important any financial decision is, and we do our very best to support our clients throughout the process. I'm happy you found that our team delivered. Thank you for your trust and business!
Best regards,
Peter Christensen
Director of Client Education, Gold Alliance
Excellent
I worked with Kevin Troy who was so patient and explained thoroughly the gold buying process. Kevin answered all my question and was super patient. The entire transaction was very secure. It was a pleasure dealing with him and I will definitely keep in touch with him.
11 October 2023
Reply from Gold Alliance
Thank you for your very kind words about Kevin and how patient and responsive he is. Thank you for your business and trust, and we look forward to working with you again.
Best regards,
Peter Christensen
Director of Client Education
Gold Alliance
The precise execution of schedules…
The precise execution of schedules especially on the multi-level input's of other dedartments.... Bravo,,,,
12 October 2023
Reply from Gold Alliance
Thank you so much for your warm feedback. We appreciate and thank you for your business and trust.
Best regards,
Peter Christensen, Dir. of Client Education
Gold Alliance
Personal, Informative and Professional Service
Representative (Kyle Roberts) was very patient with me and answered all my questions. Really appreciate the personal, informative and professional customer service that I have been given throughout the process of our family's purchase.
10 October 2023
Reply from Gold Alliance
Thank you so much for your kind words and great feedback on how personable and personal was the support you received.
Thanks for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Caring Service
Timely follow-up, and patience with my buying process. Friendly, helpful representatives - never pushy.
3 October 2023
Reply from Gold Alliance
Thank you so much for your kind words. We allow our clients move forward or not at their pace. We are there for them when they believe gold fits their needs.
Thank you for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
They work with you every step of the…
They work with you every step of the way and they are so patient and courteous. I felt at ease knowing that they were there for me.
13 September 2023
Reply from Gold Alliance
Thank you so much for your kind words. When dealing with our clients life savings, patience, courteousness, and follow through is key, and I am happy you were at ease after you chose working with us.
Thank you for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Brandon with Gold Alliance is so easy…
Brandon with Gold Alliance is so easy to work with! He takes the time to educate you about the Gold and Silver market. I was a little apprehensive about putting my 401K savings into Gold Bouillon and Silver investment. Brandon was very patient and his staff, Wendy and Tish are exceptional assistants with all the details. I would highly recommend them if you are looking to convert your 401K and IRA to Gold and Silver!
13 September 2023
Reply from Gold Alliance
Thank you for your wonderful feedback and your recommendation of our business. Our team was excited to hear how pleased you were with the precious metals education you received, the patience and ease of process. We thank you so much for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
First Purchase
This was my first time to purchase precious metals. Kevin and James worked very patiently with me in making this investment. Each of them demonstrated knowledge and skill as they answered my questions and designed a package that met my needs. Thanks!
15 August 2023
Reply from Gold Alliance
Thank you Mr. Tate for your kind words, business and Trust. It goes a long way for us here to receive this feedback and we thank you for it.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Very easy process
Anne-Marie and Tish made to process easy. They both were very knowledgeable and helpful throughout the entire process. It was a great experience!
27 June 2023
Reply from Gold Alliance
Thank you for your great feedback on your experience with us. We thank you for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Purchasing gold from Gold Alliance was…
Purchasing gold from Gold Alliance was made very easy and understandable. My agent explained everything to me and the process was smooth and timely. Thank you, Kevin!!
Linda Evans
21 June 2023
Reply from Gold Alliance
Thank you Linda for your kind feedback. We'll go every day for very easy and understandable, smooth and timely. Happy to have supported you in such manner and thanks for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Reply from Gold Alliance
Thank you so much for your kind words about Kevin and the support you received. Thank you also for your business and your trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Very informative
Very informative, and patient, allowing me to learn as I went through the process.and presenting many options throughout my first purchase of precious metals..
9 May 2023
Reply from Gold Alliance
Thank you so much for your kind words. We believe that providing information and options to our clients that come to us with their life savings is the only way to go for an acquisition of gold which is also acquiring control by holding an asset that carries no third party risk. Thank you for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Integrity and GREAT customer service for IRA Rollover
In preparation for rolling over an IRA to precious metals, I did my homework. After contact three other companies, I decided to go with Gold Aliance mainly due to their tremendous customer service, consistent and timely communication, availability for questions/concerns, professionalism and sincere honesty regarding their process and costs. From my first contact with Lorie who took time to understand my needs, to the expertise demonstrated by Wendy to ensure the transaction went smoothly and finally, Kevin Troy, who was always available and entertained multiple phone calls to ensure I was educated and comfortable with the process, the Staff at Gold Alliance is superb and stands head and shoulders above other companies contacted.
Integrity and honesty are critical when making decisions with your life savings. I trust Gold Alliance!
4 May 2023
Reply from Gold Alliance
Wow! Thank you so much for your incredible feedback. On a Sunday morning, reading this, I get complete fulfillment and satisfaction knowing we were able to impact you this way. We see this as just doing our job. Thank you for your business and trust from the bottom of our hearts.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Smooth IRA Transfer
Transfering an IRA into gold and silver was simple with Gold Alliance. Brandon was a great help and they went out of their way to answer our questions and provide great customer service. Something that is rare in this day and time. Thank you Gold Alliance.
4 May 2023
Reply from Gold Alliance
Thank you for your warm feedback and happy to learn you found our process smooth and customer service focused. Brandon and our team will be here for you, when you need us for all your precious metals needs. We appreciate your business and your trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Dale was very good in answering all of…
Dale was very good in answering all of my queries on the program. Trusting in an organization can only come with solid people. He is one.
1 May 2023
Reply from Gold Alliance
Thank you for your kind words about Dale and how helpful he was. We thank you for your trust and business.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Kevin was easy to work with and…
Kevin was easy to work with and explained everything well. He is very easy to talk to and very knowledgeable. All questions were answered and the transaction was seemless.
26 April 2023
Reply from Gold Alliance
Thank you Brian for your warm feedback. I am very pleased to learn your experience was seamless. Thank you for your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Kevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional.
We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.
13 April 2023
Reply from Gold Alliance
Thank you for your kind words. Kevin and our team greatly appreciate your feedback. Most important is that you are reassured about your acquisition and have peace of mind. This is what we are here for, and will continue to support you on your precious metals needs.
Best regards,
Joseph Sherman, CEO
Gold Alliance
Kevin was Excellant
Kevin was great, he held my hand through every step. He was patient with all my million questions.
16 March 2023
Reply from Gold Alliance
Thank you so much for your kind feedback. Kevin and our team were very happy to see it and he is always open to more questions if you have them.
Thank you for your business and trust.
Best regards,
joseph Sherman, CEO
Gold Alliance
Gold Alliance made my initial purchase…
Gold Alliance made my initial purchase of precious metals a pleasant experience. I was able to confer with the same specialist throughout the process. He was polite, knowledgeable and attentive. I will continue with this company in the future.
9 March 2023
Reply from Gold Alliance
Thank you for your kind words. We are here for you when you need additional support with your precious metals needs and we appreciate your business and trust.
Best regards,
Joseph Sherman, CEO
Gold Alliance
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