Gold Arthur Reviews 

2,559
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more


Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,559)

2,545 reviews in the last 12 months

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Rated 5 out of 5 stars

Ben - Gold Arthur Experience

Ben, made me feel really welcome and it was so handy he was literally 5 mins from where he was parked..the fold van is a beautiful motor home with A/C - it was roasting outside
So I handed him my lille mag of jewellery that some hasn’t seen the light of day for 30 years Broken necklaces, rings and what I thought was a load of tat when he showed me the total I nearly fell off my chair! I accepted his offer and he helped me out of his van as I’m disabled and to my car. Ben was a gentleman and I never once felt like I was pushed into taking the money…I couldn’t shake his hand quick enough. That was Friday31st June and the money landed in my account this morning ☺️ also at the time I was given a receipt via email and a confirmation text before I’d even left.Great experience and if anyone has any old gold laying around go and see them because they travel all over the country

31 July 2026
Unprompted review
Rated 5 out of 5 stars

A professional service.

I can honestly recommend this service to sell old gold jewellery that has been laid in a drawer for years, for cash. Guy and Teresa were friendly, professional, and honest from start to finish. Everything was explained clearly, and I even got a fascinating little science lesson about how gold is tested, which made the whole experience even more interesting. I received a fair price with no pressure, and the process was quick and straightforward. I have already been back again after recommending the service to my Dad. I would definitely recommend anyone looking to sell their gold to give it a go. Excellent service all round.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very polite and informative. Would definitely deal with them again. Well done guys.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience

Had such a great experience with RIZWAN PATEL at Gold Arthur, that i returned with a few more bits of gold to sell...
I also took my sons partner as she had quite a few items and she was over whelmed how much she got for some old earrings, chains and a couple of rings..
I told one of friends who also visited RIZWAN,and she too, was very happy with her price what she received...
Depending on who you bank with, your money can be in your bank in 2 days...
Great service with a smile, in a comfortable cool van, thats private.
Many thanks for all your help and advice..

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Team Tamworth Staffordshire at Upper Gungate

I had team Tamworth Staffordshire at Morrisons on Upper Gungate. Everything was followed though with texts for the bookings, a phone call to tell me they were on the way and they were on time, and a text with the invoice. I had 2 lovely friendly, professional, knowledgeable people who's names were Darren and Kerry. Told me exactly what they were doing all the way through the appointment. They were both cheerful and friendly, chatty all the way through the appointment and made me feel really comfortable, excellent. Definitely will pass my experience on to my family and friends. Well done.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Ackrem your representative

Ackrem your representative, is a credit to your company, polite, knowledgeable and took the time to check and tell you what was what. Gave a fair price , I thought about bartering , but he's got to make a living, we had to send proof of purchase which we did, money in bank within 72hrs , no problem ,well done for a large company excellent, Brian.

26 July 2026
Unprompted review

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