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I've fallen victim to the poor service and unreliable transactions of Goldbet.it. Depositing money just before an event left me hanging with no resolution by Friday, and their live chat support was... See more
The best gaming website out there! All the games are top-quality and extremely enjoyable. What really makes this platform stand out, though, is the customer support — always available, professional, a... See more
Company replied
gold's bet is froud app don't play hear i if play they make you zero almost 64k they make zero i have all screen shot about that app plaz don't trust best apps are 1x mel
Company details
- Betting agency
- Gambling house
- Gambling Service
- Online Casino or Bookmaker
- Online Lottery Ticket Vendor
- Online Sports Betting Vendor
About GoldBet
Written by the company
Goldbet, leader nel settore delle scommesse sportive e dei giochi onlinet e punto di riferimento nel mercato italiano, offre ai propri utenti un’ampia gamma di opzioni di intrattenimento.
Il brand opera in Italia mediante autorizzazione dell’Agenzia delle Dogane e dei Monopoli: scommettere e giocare online su Goldbet è quindi affidabile e sicuro.
Su Goldbet è possibile trovare un ampio palinsesto di eventi sportivi e una larga scelta di opzioni di scommessa che coprono una vasta offerta di sport diversi, da Calcio, Tennis e Basket, a discipline meno conosciute come Freccette, Calcio a 5 e Atletica, oltre che Motori e Spettacolo, senza dimenticare le sezioni dedicate a Virtuali e Ippica.
Per ognuna delle discipline che è possibile trovare su Goldbet, l’operatore garantisce una copertura internazionale che spazia dalle manifestazioni più importanti a quelle meno note.
Sul sito è presente poi un’ampia selezione di giochi e di opportunità di divertimento: la homepage mette in evidenza tutte le categorie con le quali è possibile intrattenersi oltre alle Scommesse, ovvero Casinò, Slot, Casinò Live, Carte, Bingo, Poker e Lotterie.
Grazie a una navigabilità progettata per agevolare l’esperienza dell’utente all’interno del sito, egli può, con estrema facilità, esplorare le molteplici possibilità che Goldbet offre, passando dal divertimento sulle scommesse preferite alla scoperta dei numerosi giochi a disposizione.
Il brand opera in Italia mediante autorizzazione dell’Agenzia delle Dogane e dei Monopoli: scommettere e giocare online su Goldbet è quindi affidabile e sicuro.
Su Goldbet è possibile trovare un ampio palinsesto di eventi sportivi e una larga scelta di opzioni di scommessa che coprono una vasta offerta di sport diversi, da Calcio, Tennis e Basket, a discipline meno conosciute come Freccette, Calcio a 5 e Atletica, oltre che Motori e Spettacolo, senza dimenticare le sezioni dedicate a Virtuali e Ippica.
Per ognuna delle discipline che è possibile trovare su Goldbet, l’operatore garantisce una copertura internazionale che spazia dalle manifestazioni più importanti a quelle meno note.
Sul sito è presente poi un’ampia selezione di giochi e di opportunità di divertimento: la homepage mette in evidenza tutte le categorie con le quali è possibile intrattenersi oltre alle Scommesse, ovvero Casinò, Slot, Casinò Live, Carte, Bingo, Poker e Lotterie.
Grazie a una navigabilità progettata per agevolare l’esperienza dell’utente all’interno del sito, egli può, con estrema facilità, esplorare le molteplici possibilità che Goldbet offre, passando dal divertimento sulle scommesse preferite alla scoperta dei numerosi giochi a disposizione.
Contact info
Via degli Aldobrandeschi 300, 00163, Roma, Italy
- 0640400860
- assistenza@lottomatica.com
- goldbet.it
You should know
2.1
Poor
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good casino I like to free spins the…
Good casino I like to free spins the most.
13 December 2025
Unprompted review
Reply from GoldBet
Gentile Cliente,
grazie per il tuo feedback positivo e per aver condiviso la tua esperienza con noi.
Siamo lieti di sapere che sei soddisfatto dei nostri servizi.
Ti auguriamo buon divertimento su GoldBet, non esitare a contattarci se hai bisogno di assistenza.
Grazie ancora per averci scelto,
Lo Staff di Goldbet.it
To much delay..money stuck in diferent…
To much delay..money stuck in diferent game ..no one help you..they dont have operator to help you..dont recomand...1 star is to much for this platform..doesent play nothing
11 December 2025
Unprompted review
Reply from GoldBet
Gentile Cliente,
Ci dispiace leggere della tua esperienza. La soddisfazione dei nostri clienti è
per noi un'assoluta priorità e lavoriamo costantemente per migliorarla.
Ti segnaliamo che ove possibile cerchiamo di dare immediato riscontro ai nostri
clienti ma ci sono casistiche che richiedono anche il coinvolgimento di
fornitori esterni e questo comporta tempistiche un po' più lunghe.
Ringraziandoti del feedback, ti informiamo che a breve sarai ricontattato dal nostro servizio
di assistenza per ricevere informazioni di dettaglio.
Lo Staff di Goldbet.it
Reply from GoldBet
Gentile Cliente,
Grazie per aver condiviso la tua esperienza positiva con noi! Siamo felici di sapere
che hai apprezzato i nostri servizi.
Siamo qui per offrirti sempre il massimo supporto e un'esperienza di gioco
eccellente.
Se hai altri feedback o suggerimenti, non esitare a farcelo sapere.
Grazie ancora per la tua fiducia in GoldBet!
Lo Staff di Goldbet.it
Nice selection of providers and games
Nice selection of providers and games, even im a player from Denmark 👍
24 November 2025
Unprompted review
Reply from GoldBet
Gentile Cliente,
grazie per il tuo feedback positivo! Siamo felici di sapere che la tua esperienza con noi è stata soddisfacente. I nostri giocatori sono al centro di tutto ciò che facciamo e apprezziamo molto il tuo supporto.
Grazie ancora per aver scelto GoldBet. Speriamo di rivederti presto!
Lo Staff di Goldbet.it
Simply lovely casino
I didnt experienced issues at all. Just deposit and play the deposit bonus, wager and KYC. Did it all and it was simply lovely.
11 November 2025
Unprompted review
Reply from GoldBet
Gentile Cliente,
grazie per il tuo feedback positivo! Siamo felici di sapere che la tua esperienza con
noi è stata soddisfacente. I nostri giocatori sono al centro di tutto ciò che
facciamo e apprezziamo molto il tuo supporto.
Grazie ancora per aver scelto GoldBet.
Speriamo di rivederti presto!
Lo Staff di Goldbet.it
Very good casino!
29 October 2025
Unprompted review
Reply from GoldBet
Gentile Cliente,
grazie per aver condiviso la tua esperienza positiva con noi! Siamo felici di sapere
che hai apprezzato i nostri servizi.
Siamo qui per offrirti sempre il massimo supporto e un'esperienza di gioco
eccellente.
Se hai altri feedback o suggerimenti, non esitare a farcelo sapere.
Grazie ancora per la tua fiducia in GoldBet!
Lo Staff di Goldbet.it
Fake casino
Fake casino
Fake casino !!!
Don't fall for it!!!
This is what they said at tech support!!!
Must read!!
Goldbet Support:
Please send us your 📧 email or 🕵️♂️ account ID on the Goldbet website
Nick Hospers:
player-120633
Goldbet Support:
What’s your question? 🧐
Feel free to attach a screenshot 📸 — it’ll help us understand your case faster!
Nick Hospers:
I cant find my 100 free spins
Can you tell me where to find my 100 free spins
?
??
Hello
??
Goldbet Support:
To resolve your case, we need screenshots that clearly demonstrate the issue you encountered.
This will help us investigate the problem more efficiently and find the best solution for you.
Please share images showing the specific error or bug.
Thank you for your cooperation!
Nick Hospers:
I have a referral code JZM09QQ3 upon that I was promised to get 100 free spins
And on top of not getting my free spins my account is now on moderation? Why is that?
Goldbet Support:
Let me explain what happened with your bet.
1. Your bet was made using your Bonus Balance (BB).
2. This bet used all the money from your BB, so the BB became zero. When this happens, the bonus linked to this balance is automatically cancelled.
3. Because the bonus was cancelled, the win cannot go back to your BB. The BB does not exist without a bonus.
4. The win also cannot go to your Real Balance (RB), because the rules do not allow winnings from a bonus to move to RB if the bonus is not completed.
So, if your last bet with BB was a winning one, but the bonus was cancelled because BB reached zero, then the win cannot be paid to any balance.
We understand this can be confusing and we’re here to help if you have more questions. You can also check for other available bonuses in your account.
Nick Hospers:
I have never placed a bet
I was promised to get 100 free spins when using my referral code JZM09QQ3 on registration but they are nowhere to be found
??
Goldbet Support:
This promo code must be entered when registering an account.
Nick Hospers:
I did
So where are my free spins
?
Goldbet Support:
This promo code must be used when registering an account. When you registered, you used a different promo code.
Nick Hospers:
No this is the only promo code I have so that is not possible
Goldbet Support:
The reason why the promo code cannot be activated is displayed on the screen immediately after entry.
Please review the message carefully—it specifies the exact issue preventing activation. This notification is accurate and cannot be erroneous.
Nick Hospers:
I know what it is..
You guys are screwing me over that's what this is
But my review everywhere wil not be mildly I promise you that.. and I intent to follow up on my promises
As you are not 👎
Goldbet Support:
Could you please explain in more detail what issue you’re experiencing?
Nick Hospers:
I was promised to get 100 free spins when using my referral code JZM09QQ3 on registration but they are nowhere to be found
No reaction?
Goldbet Support:
You can only enter a referral code during registration. This is the only way to get free spins from this promotion 🎰
Unfortunately, if your account is already created, it's not possible to add the code later ⚠️
Thanks for your understanding!
Nick Hospers:
I used it on registration
And I still dont have my free spins
This is ridiculous I'm terminating my account and I'm gonna post several severe bad reviews on you behalf.. I'm done with this shit!! Fake ass casino!!!
Goldbet Support:
On July 21, you received a bonus and wagered it upon registration.
Nick Hospers:
Yeah and it got automatically canceled after not being able to play a game
Goldbet Support:
It was cancelled due to the balance being 0.
Nick Hospers:
Yeah it was 100 free spins no deposit needed
And of course my balance was 0 I had just finished my registration with my referral code JZM09QQ3 so I wanted to play my free spins and see from there
Goldbet Support:
JZM09QQ3 This promo code can be used when registering a new account. You registered your account on July 21, 2025.
Nick Hospers:
Yes so
And now you give me 3 spins on a wheel with a payout of 2cents?
F you all!!
Your getting your BAD reviews
21 September 2025
Unprompted review
Exactly what you ask for when join a…
Exactly what you ask for when join a casino site very good site definitely recommend 😎
15 September 2025
Unprompted review
Scammed me
Scammed me. I won money, balance reset to zero. Customer service haven’t responded in a week
9 September 2025
Unprompted review
Goldbet is the worst casino online
Goldbet is the worst casino online! They gave me a 400€ cash on the Mega Wheel but never accredited to my account. After hours of my complaining to their (worst ever!!!) customer service they accredited me 400€ but bonus money that can’t be used or spent on any game!!! You have to make more deposits and wager 16k € to get this 400€ in the time limit of 24 hours!!!🤣🤣🤣🤣 max bet 4.5 €, I think that this is physically impossible to wager in that time so I’ll press charges on them for scamming and making me a fool!!! Avoid this casino!!!
28 August 2025
Unprompted review
only looking for the 20 spins for…
only looking for the 20 spins for rating the cat
12 August 2025
Unprompted review
AVOID AVOID AVOID SCAMMERS
AVOID AVOID AVOID SCAMMERS! won money and balance reset to $0 AVIOD!!!!!!
20 June 2025
Unprompted review
For me is very good very nice casino
For me is very good very nice casino . Nice bonus !
6 May 2025
Unprompted review
Very good casino and enjoyable 🥰
3 May 2025
Unprompted review
Good casino fun games
17 April 2025
Unprompted review
They give good bonuses and are very…
They give good bonuses and are very helpful
22 February 2025
Unprompted review
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