The Gold Centre Reviews 116

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 🌟 service from The Gold Centre, communication from Charlie via email and then in person. I had some jewellery repairs done and Charlie explained throughout exactly what he was going to do as one pi... See more

Rated 5 out of 5 stars

Amazing customer service! Honestly cannot recommend enough, Kirk was super patient and accommodating to an anxious 4year old wanting her ears pierced but scared. He was informative on the best aft... See more

Rated 5 out of 5 stars

We had to resize my husbands platinum ring as it was purchased too large. After having no luck from visiting Malabar in Dubai, we eventually found The Gold Centre’s Kirk who did a brilliant job making... See more

Rated 5 out of 5 stars

Whilst searching for a very particular ring I came across The Gold Centre and was instantly impressed with the customer service provided by Kirk Pomal. He listened carefully to what I was looking for... See more

Company details

  1. Jewellery shop

Information provided by various external sources

We are a family owned business, established for over 30 years. We specialise in gold and silver jewellery, diamonds, watches and pre-owned designer watches. We aim to provide the highest quality service to our customers so that each shopping experience is unique.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Top Price and easy transaction

Just sold a gold watch to them. Couldn’t have been easier and money was in my account on the same day. They also paid the top price. Pleasure doing business with them.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I got my daughters ears picered today
14.08.20 and it was a lovely experience calming environment also. The server explained everything to me before and after. My daughter even got a certificate for getting her ears pierced which is a lovely thing to do; she is only 5 months was very unsure at first but I didnt have to be at all amazing customer service very clean, knows what they are doing and bonus my little one didnt even cry. Thank You so much. Highly recommended!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Ear piercing with Kirk Pomal

I am 16 and I got my second ear piercing at the Gold Centre yesterday with Kirk Pomal. It was sanitary and they were very efficient and friendly and good value for money to get your ears pierced there, I would highly recommend it!

2 August 2020
Unprompted review
Rated 5 out of 5 stars

Wedding ring resizing

The Gold Centre Fulham hepled us with the resizing of our wedding rings. The quality of work is perfect! My husband's ring was required to reduce five sizes. After 15 years of wearing the rings look like new. Additionally, all work with two rings was done just during one hour on Saturday. Thank you very much, Kirk!

26 July 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic & superb service!

This is a wonderful place! The staff are really friendly and their service is top-notch! Kirk Pomal was very helpful with my requirements and fixed my watch in an instant! They have a beautiful selection of jewellery and watches. Would highly recommend!

25 June 2020
Unprompted review
Rated 5 out of 5 stars

Kirk Pornal done a fantastic job of

Kirk Pornal done a fantastic job of melting down my mother’s gold and making it into a really thick lovely looking ring my son was so happy and so was i I’m very grateful for what he did I didn’t expect to get what I did for wat I gave him miss s Chapman

11 June 2020
Unprompted review
Rated 5 out of 5 stars

engraving jewellery

I got my friend a charm with a J on but wanted a 30 on the other side, I took it here and the owner Kirk who was very helpful and done an amazing job, it was even better than the j, would recommend this shop

25 February 2020
Unprompted review
Rated 5 out of 5 stars

DO NOT GO TO GOLDMINE. JUST GO TO THE GOLD CENTRE/KIRK

I needed my Citizen Eco Drive watch strap adjusted. First I went into Goldmine Jewellers 443 North End Road. The lady spent an hour and just made a mess out of my watch. Then an elderly man at the store shouted at me that my time is up and get out of the store. He blamed me for bringing such a watch when they are so busy and it is all my fault. I was shocked because they still charged me £10 for making a mess out of my brand new watch. Then I went in to the Gold Centre on the same road and met Kirk with a warm smile. He rectified the situation and also perfectly adjusted my watch in 10 minutes! I should have come here first. Thank you so much! You will know I will be back again!

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service!
Honestly cannot recommend enough, Kirk was super patient and accommodating to an anxious 4year old wanting her ears pierced but scared. He was informative on the best after care and honestly after using Claire’s and paying £70 I would always return here!
£30 for gold earrings! Why would you go anywhere else Kirk even have her a prize certificate. Kirk we cannot thank you enough for such a wonderful experience. And the advice on extra earrings we bought too!
I cannot rate this store more than 5 but wish I could

14 December 2019
Unprompted review
Rated 5 out of 5 stars

Found a great gift on line…

Found a great peice of jewellery on line through gold Centre website (very easy to use) when into the shop, very helpfull staff, ordered the product, job done! great service.

10 December 2019
Unprompted review
Rated 5 out of 5 stars

Had great service from Kirk

Had great service from Kirk. We bought a couple of things and he took out links from my Husbands new watch and also polished his wedding ring for free. Fantastic service and will be back next time we need another gift.

4 December 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service from Kirk

Amazing service from Kirk, who Kindly fixed my son's watch strap on the spot. Would highly recommend!

26 November 2019
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hi Carla, Thank you very much for your fantastic review, glad to be of service...hope to see you again soon.
Regards, Kirk

Rated 5 out of 5 stars

5 Star Service

Exceptional Service and Speedy Repairs!!!

22 November 2019
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Thank you for your great review!

Rated 5 out of 5 stars

I bought a St Christopher on line & a…

I bought a St Christopher on line & a chain in the shop. I can not praise this jewellers enough, they are very friendly & they go out of their way to help. As I bought two items from them, they did my engraving for free. I am extremely happy, & I would definitely recommend this jewellers.

15 September 2019
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Dear jackie, thank you very much for 5* review, really appreciate for your kind words.
Thanks once again.

Rated 5 out of 5 stars

Great Experience

I had a gold necklace to fix. It was a great service with a good price, good advise and many possibilities of purchase and payment. Very respectful and trustworthy people, I do recommend it and will definitely be using their service again.
~Sofia.

7 September 2019
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hi Sofia, thank you very much for your kind words and for 5🎖, it means a lot to us, as we aim to provide excellent service.

Rated 5 out of 5 stars

Watch repairs

Kirk done an amazing job on making a bespoke gold inlay for my watch. Would highly recommend using the gold centre.

11 August 2019
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hi Robert,
I’m delighted that you had a great experience with us.
Thank you very much for 5star review.
Hope to see you again.

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