The good reviews are probably some free spins hunter . Trustpilot you should review that note this is too high deposited and instantly got fleeced the whole thing without any chance my best win is 3-4... See more
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Golden crown casino has to be the best online pokie site I've played on by far. The VIP team go over and beyond to make you satisfied with your experience, With fast withdrawals and loads of fun and e... See more
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Loyalty program better than most other sites, I've only been using it for couple months but Golden Crown casino is one of the easiest sites to navigate, customer service is always of high standard and... See more
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Golden Casino in my experience is in the top 5 in online casinos. The site is stable, easy to navigate with a huge selection of games, high ratio of winning on various top games. You can play for hour... See more
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3.5
Average
219 reviews
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Replied to 91% of negative reviews
Typically replies within 2 weeks
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This casino is aye great casino grate…
This casino is aye great casino grate customer service takes great care of the players I recommend to play this
11 May 2022
Unprompted review
Reply from Golden Crown Casino
Dear Charalea Sayers,
Thank you for your positive review of our casino!
We're thrilled to hear that you've had a great experience and that our customer service team has taken excellent care of you. Providing exceptional service to our players is our top priority, and we're delighted to know that we've met your expectations.
We appreciate your recommendation and are grateful for your support. If there's anything else we can do to enhance your gaming experience or if you have any further feedback, please don't hesitate to let us know. We're here to ensure that you have an enjoyable and memorable time playing with us.
Thank you for choosing our casino, and we look forward to serving you with more exciting games and outstanding customer service in the future.
Best regards,
GoldenCrown Casino Team
Better than the rest.
Golden crown is a great site to play on. They have a massive range of games, great bonuses and you can actually withdraw funds from it. Having mark as my vip manager also makes the experience better as he is always willing to help with any issue or hand out vip bonuses when they’re available. Give it a go and ask for mark as your manager and you won’t regret it. I would recommend golden crown to anyone who wants to have some fun online and not have to jump through 1000 hoops to withdraw money.
1 September 2022
Unprompted review
Reply from Golden Crown Casino
Dear Trey,
Thank you for your positive review of Golden Crown!
We're delighted to hear that you've had a great experience playing on our site. We take pride in offering a wide range of games and attractive bonuses to enhance your gaming experience.
We're glad to hear that Mark, your VIP manager, has been providing excellent service and assisting you whenever needed. Our team is dedicated to ensuring that our players receive the support they deserve, and it's great to know that Mark has made your experience even better.
Thank you for choosing Golden Crown, and we look forward to providing you with more exciting gaming moments in the future.
Best regards,
GoldenCrown Casino Team
Hi Natalie been very good to me from…
Hi Natalie been very good to me from the first day she’s doin a great job
1 July 2022
Unprompted review
Reply from Golden Crown Casino
Dear Rami Matti Bashir,
Thank you for your kind words about Natalie, our team member at Golden Crown casino. We're thrilled to hear that she has provided you with excellent service and has been doing a great job since day one.
At Golden Crown, we strive to ensure that our players have a positive and enjoyable experience, and our dedicated team members like Natalie play a vital role in achieving that. We're glad to hear that she has been helpful and attentive to your needs.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.
Thank you for choosing Golden Crown, and we look forward to continuing to provide you with exceptional service.
Best regards,
GoldenCrown Casino Team
Golden Crown casino is actually really one of my favorite places to play at.
Golden Crown casino is one of my favorite places to play games. The site is very nicely and very clearly done with all up to date selection of the games from best providers! I really enjoy the layout of play and played games and the easy-ness of navigation and quick access. To mention one thing is (not really needed as per say) that it will be great to have some more additional rewards on each Level up of VIP (cash bonus, or spins to add into exchange rate of the points). Nice quick withdrawals, all smooth, only a bit of thing is to have at least to me more options of withdrawals, but that's just me and maybe country restrictions? But the best thing is the VIP manager Natalia. Such a great person, nice, kind, very responsive and very helpful. More like a friend than just outside of the box person. And that what is counted big time. So I am very happy with it. One of my top to play at.
15 September 2022
Unprompted review
Reply from Golden Crown Casino
Dear Gerardo Surzin,
Thank you for sharing your positive experience with Golden Crown casino. We're delighted to hear that you consider us one of your favorite places to play games and that you appreciate the site's design, game selection, and user-friendly navigation.
We value your feedback regarding additional rewards on each VIP level up, and we'll definitely take it into consideration as we continuously improve our offerings. Regarding withdrawal options, we do our best to provide a wide range of options while complying with country restrictions and regulations.
Thank you for choosing Golden Crown as one of your top casinos to play at. Should you have any further suggestions or need assistance, please feel free to reach out. We're here to ensure that your gaming journey with us remains enjoyable and memorable.
Best regards,
GoldenCrown Casino Team
I enjoy games on Golden crown
I enjoy games on Golden crown, very efficient and very much treated with respect and professionally by my very good customer service staff. She offers an excellent service that's second to none. Highly recommended
15 September 2022
Unprompted review
Reply from Golden Crown Casino
Dear alois mphisa,
Thank you for taking the time to share your positive experience with Golden Crown. We're thrilled to hear that you have been enjoying the games and receiving efficient and respectful customer service from our team.
It's wonderful to know that our staff has been providing you with excellent service that goes above and beyond. We take pride in delivering a professional and top-notch customer experience to all our players.
Your recommendation means a lot to us, and we appreciate your support. If you have any further feedback or need any assistance, please don't hesitate to reach out to us. We're here to ensure that your gaming experience remains enjoyable.
Thank you for choosing Golden Crown, and we look forward to serving you in the future.
Best regards,
GoldenCrown Casino Team
Wonderful service from Natalia
Wonderful service from Natalia
Always prompt and helpful to me when I ask for service
She is a very good person and is always happy to service my request
Garry Donnan
15 September 2022
Unprompted review
Reply from Golden Crown Casino
Dear Garry Donnan,
Thank you for your kind words and positive feedback about the service provided by Natalia. We're glad to hear that she has been prompt and helpful in assisting you with your requests. Natalia is indeed a valuable member of our team, and we appreciate your recognition of her excellent customer service skills.
We strive to ensure that our customers receive the best possible support and assistance throughout their gaming experience, and it's great to know that Natalia has been able to meet your expectations. We'll make sure to pass along your appreciation to her.
If you ever have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help you.
Best regards,
GoldenCrown Casino Team
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