Goldenhands Gift Shop LTD Reviews 1,050

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

These gifts came well packaged and so secure so there was no chance of damage in transit. The delivery was swift despite being from the opposite side of the country and lastly, there were so many of h... See more

Company replied

Rated 5 out of 5 stars

Purchased opal earrings for my daughter. Beautifully made and presented! Packaged carefully for delivery and a thoughtful complimenting gemstone gifted with the earrings with an information card f... See more

Company replied

Rated 5 out of 5 stars

If you're in search of a special gift for your children, look no further than these adorable teddy bears. Their soft texture and lovable charm will bring joy to your kids' hearts, making them cherishe... See more

Company replied

Rated 5 out of 5 stars

Order a Charlie bear to be sent to my granddaughter , was quick & easy on line & was boxed & wrapped lovey with a bow then put into another box with a little added free gift . Would definitely order f... See more

Company replied

Company details

  1. #4 of 371 best companies in Gift shop
  2. #4 of 134 best companies in Collectibles Shop
  3. #4 of 233 best companies in Homewares Shop
  4. #6 of 293 best companies in Jewellery shop
  5. #2 of 36 best companies in Shop
  6. #1 of 4 best companies in Variety Shop

Written by the company

First established in 1987 by Pauline and Barbara Martin, we have become a staple of the Hastings Old Town. Now online, we post all over the UK and are passionate to bring you the same level of service online as you have become accustomed to in-store!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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Rated 5 out of 5 stars

The Personal Touch!

So, looking for an anniversary gift, my search pointed me to GoldenHands, and the website was nice and easy to check out my purchase - always a winning start!

However, what really impressed me was the care and attention to keeping me informed afterwards, and I don't just mean being emailed my tracking number promptly. No, for you see there was a slight hiccup with the dispatch of my parcel - just one of those things, couldn't be helped - but right away I was sent a message letting me know, and when things were being put right, I even had a phone call from the absolutely lovely owner of GoldenHands - you couldn't hope to find a more pleasant person, it was the telephonic equivalent of a hug!

Would I recommend shopping at GoldenHands? One thousand percent yes. Will I be calling in in person if I should find myself down in that neck of the woods? You betcha!

Thank you, for such excellent and friendly service, start to finish! 🙌💛✨

12 October 2023
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Reply from Goldenhands Gift Shop LTD

Wow! Andy that’s an absolutely lovely review. I’m so pleased you were happy with the service. Thank you very much 😍 Pauline x

Rated 1 out of 5 stars

I ordered a week ago

I ordered a week ago , I haven't heard anything since, certainly NO Parcel so getting a bit worried as to where my money has gone

11 October 2023
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Reply from Goldenhands Gift Shop LTD

I hope it got sorted to your satisfaction. Thank you for your order. Pauline x

Rated 5 out of 5 stars

i love golden hands

i love golden hands
i use to go there in person before I moved to uni and the staff where always so nice but now I moved away i order my stuff on line and its always nicely packed and turns up in a fast time

4 October 2023
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Reply from Goldenhands Gift Shop LTD

Thank you for the lovely review 😍 Pauline x

Rated 5 out of 5 stars

No flaws

Simple website. Delivered in days in a secure, well package manner.

20 September 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Michael 😍 Pauline x

Rated 5 out of 5 stars

Excellent

Lovely items, thoughtfully packaged and very good customer service

19 September 2023
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Reply from Goldenhands Gift Shop LTD

Thank you 😍 Pauline x

Rated 5 out of 5 stars

Friendly shop

Friendly shop. Great delivery all the way to Scotland. Will be back.

15 September 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Stephanie 😍 Pauline x

Rated 5 out of 5 stars

Pendle Witch.

Lovely customer service. Beautiful witch. I highly recommend Goldenhands, and so does Alice! She was very carefully packaged, with a little heart and a token gift 🧙‍♀️❤️

13 September 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Emma 😍 Pauline x

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. So easy to order. Easy to pay. Fast delivery and great quality items. I’m sure my mum will love her birthday gifts xx
Plus I now have seen a few bits I might treat myself to as well. Recommended!

9 September 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Tasha 😍 Pauline x

Rated 5 out of 5 stars

Goldenhands is amazing!

Goldenhands Gift Shop is fast becoming my absolute favourite shop! The detail that goes into every package is above and beyond, providing such a unique service. I adore the products they sell, I have purchased a few times now, and each time my parcel has been beautiful. Its always a wonderful experience shopping with Goldenhands.

6 September 2023
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Reply from Goldenhands Gift Shop LTD

Lovely review thank you Rhiannon 😍 Pauline x

Rated 5 out of 5 stars

Absolutely love this shop

Absolutely love this shop, since visiting in person. Found out they mail items from their on-line shop. Very well packaged and delivery quick.

31 August 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Kate 😍 Pauline x

Rated 5 out of 5 stars

I rang the shop to make ask about a few…

I rang the shop to make ask about a few items of jewellery that I was interested in and the man was very friendly and very helpful, the delivery was sent out very quickly and beautifully packaged..thankyou 😊

23 August 2023
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Reply from Goldenhands Gift Shop LTD

Thank you for the lovely review Emma 😍 Pauline x

Rated 5 out of 5 stars

Loved the little personal handwritten…

Loved the little personal handwritten message when i opened my parcel and got a lovely magnet and scented draw pouch thrown in

25 August 2023
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Reply from Goldenhands Gift Shop LTD

Lovely review thank you Cheryl 😍 Pauline x

Rated 5 out of 5 stars

Highly recommend Goldenhands!

A wonderful online experience and delivery was quick. Beautiful wrapping which made my day. My order was boxed and safely packaged! Thank you so much! Lovely online shop of Knick knacks and gifts for everyone, I will be back

23 August 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Matthew 😍 Pauline x

Rated 5 out of 5 stars

100/10 will definitely be buying from this business again!

These gifts came well packaged and so secure so there was no chance of damage in transit. The delivery was swift despite being from the opposite side of the country and lastly, there were so many of heartwarming touches from Pauline! A smiley face in the box, a extra toy free of charge, some beautiful gift wrapping as well as a magnet from the companies home town! Outstanding service!!!! :D

11 August 2023
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Reply from Goldenhands Gift Shop LTD

Aww! Thank you for the amazing review Jessica 😍 Pauline x

Rated 5 out of 5 stars

Good shopping experience and with personal touch

I wish this shop was near where I lived I would be in every week! Pauline did two orders for me over the phone very friendly and helpful and with product knowledge.Very happy with the service and I loved the personal touch of the handwritten note in the parcel and the free car freshener with it.expecting my second parcel any day my first arrived quickly very happy with my pendle witch very good quality.highly recomend this shop

16 August 2023
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Reply from Goldenhands Gift Shop LTD

Aww! Thank you for the lovely review Janet 😍 Pauline x

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