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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the process of selling their devices straightforward and appreciated the clear communication and consistent updates provided by the company. They often reported receiving their payments promptly and were satisfied with the overall service, expressing a willingness to use the company again. However, some people were dissatisfied with significant delays in receiving payment, with several reporting that they never received the full amount or any payment at all. These customers frequently mentioned issues with unresponsiveness from the staff, excuses for delays, and concerns about the company's payment practices, including partial payments.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report smooth transactions, receiving... See more

Service

Clients share ambiguous opinions on service. Many reviewers report highly disappointing experiences, citing... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers report issues with their... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers report significant delays in... See more

Staff

Users describe ambiguous interactions with staff. While some customers, like those helped by certain staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my son’s old phone just sitting around and decided to sell it. This company offered the best price on the market, so I gave them a try. It did take about three weeks to receive my payout, but I... See more

Rated 5 out of 5 stars

There were unforseen issues that came up with the phone. I can say though that when I reached out to the company, they were always very responsive. In the end I am extremely satisfied with the experie... See more

Rated 5 out of 5 stars

Selling my phone with Golden Standard Buybacks was as easy as 1-2-3. I searched the web for a good deal and found these guys, and I’m so glad I did. They sent me a label, I shipped out my phone, and I... See more

Rated 5 out of 5 stars

I had an old phone and needed some extra cash, so I decided to give this company a try. Communication was great from start to finish. They did let me know they were a little backed up due to the holid... See more


Company details

  1. Cell phone recycling and unlocking service

Written by the company

At Golden Standard Buybacks, we’re redefining the way you sell your electronics. Whether you're upgrading, cashing out, or looking to sell in bulk, we make the process fast, simple, and rewarding. We buy smartphones, tablets, computers, and most other electronic devices—new, used, broken, or even locked—ensuring you get the highest payout possible. Founded on the belief that everyone deserves a hassle-free way to sell their devices, we’ve built a trusted platform that serves individuals and businesses alike. With our commitment to competitive pricing, excellent customer service, and a seamless selling experience, Golden Standard Buybacks is your go-to destination for turning your electronics into cash. Sell smarter. Get paid faster. Choose Golden Standard Buybacks today!


Contact info

3.2

Average

TrustScore 3 out of 5

98 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service!

Great customer service!! I went in to trade my phone and got an amazing quote. Really fast service. 100% recommend. Will be coming back if I need to trade my phone!!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend GSB

I highly recommend this company. I was impressed with their customer service and quick response time. I received a great offer for my phones.

17 May 2025
Unprompted review

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