Goldfish.ie Reviews 326

Very responsive team. Very accessible customer support. Very helpful in setting up our phone system.

Had a terrific experience with 5* response and incredible support from Liviu
Nothing was a problem with him and can only say he is a pleasure to deal with

I hope you realise he's a "gem"

On all fronts goldfish is an excellent Company and delighted to endorse their service .
Tom Hogan
Body Benefits
Galway

As part of my migration from DSL to 4G for faster home broadband, I ported my landline # to Goldfish, which put an end to the expensive landline. Their technical support helped solve a hiccup during the porting process and with configuring my Fritz Box. In my three months of using the service to date, I had no issue with calls or call quality, even with international calls. I really like their web interface, which lets me view call history and charges, voicemail personalisation, etc. Their call rates are also pretty good and no ridiculous call connection charges. The only minor niggle is having to dial the area code for local numbers.

Absolutely top class service from beginning to end, Jack in Sales and Liviu in Tech couldn't do enough to make the transition as stress free and as uninterrupted as possible. I would have to say after 10yrs in business opening various business and setting up phones this was by far the most pleasant to date. Congrats Goldfish a top team and credit to you as it is due!!!

I've found Goldfish excellent - 3 weeks in and everything has been as promised.

Fantastic customer service. Delighted to have given Goldfish.ie the business. Best rates I could find, easy to use system, friendly and efficient staff. Would highly recommend!

Great service, always answer the phone if I need assistance. Polite friendly staff

Great they could teach Sky or Eir how to do customer service.Best customer support and service i have got in a long time.Excellent staff a pleasure to deal with.

1.Reasonable call charges to Gambia this is why i will stick to Goldfish, I may quit if Call charges to Gambia keep escalating.

2.Voice call quality is very clear.

3.I will not hesitate recommending it to someone.

We found Goldfish excellent. We switched seamlessly from another provider and we found all Goldfish staff (support, sales and accounts) very friendly and easy to deal with. I would recommend Goldfish to anyone.

Good, charges could be made more clearly is the only drawback

The technical support person on the phone was incredibly helpful and patient, which was very helpful when there's some technical settings to be done on my end. Reasonable prices for the service offered. From the owner of spicaregulus.com

Excellent Choice.

Really simple & straightforward service. While most of our correspondence comes through email, I needed a fax number for receiving (very) occasional faxes. Goldfish offer a very cheap alternative to a traditional landline.

I really found them so helpful. From once I rang them everything was done immediately.

Great service coupled with good pricing has to equal excellent ! Thanks

From the start, very easy to setup and use. Depending on your need, Goldfish seems to be right.
I built a PABX and used Goldfish as the endpoint for outbound and inbound calls. They have setup guides for most systems.
I also their service on my smartphone, most apps seem work. Even when I was in deepest Russia on holiday, was able to make and receive calls with no quality issues.

I needed a fax facility for one specific task and for just over €6 Goldfish gave me a fax number and enabled me to do what I needed. Had it not been for a glitch in making payment, which ended up being taken twice, this would be a 5 star review. In defence of Goldfish a refund was quickly forthcoming for the erroneous payment.

Excellent service, high quality voip unlike some Skype and Viber etc. Plus very reasonable, great alternative to a standard landline, no wasted costs, just what you use. Highly recommend.