GOLO Reviews 1,116

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

The food was horrible. The beef smelled horrible couldn’t risk eating it. The chicken a rice was loaded with gristle and the egg was so bland. They don’t stand behind their product quality and wouldn... See more

Rated 5 out of 5 stars

Best experience and the food is amazing!!!! GOLO nailed it with their new food line! Not only does the company provide healthy delicious meal’s right to your door at a reasonable cost, it really does... See more

Company replied

Rated 3 out of 5 stars

When I first started Golo I lost 10lbsin about 2months. It was restrictive in that I had to weigh, measure and calculate and so I basically ate the same things and that got boring. I don’t like cookin... See more

Company replied

Rated 5 out of 5 stars

Golo has been a blessing in a lifetime journey of discovery and self care. I began using it Golo in June 2023. As of October 2024 I have exceeded my initial goal, increased my energy, and am more acti... See more

Company replied

Company details

  1. Weight-Loss Service
  2. Vitamin & Supplements Shop
  3. Wellness Programme

Written by the company

Over 1 million people have found a better way to lose weight with GOLO! GOLO was developed to find a natural and effective weight loss solution. We have helped people all over the world achieve sustainable weight loss and better health with the GOLO Program. Numerous doctors not only follow GOLO, but recommend it to their patients. GOLO has been successfully used in corporate wellness program settings to help employees live happier, healthier, and more fulfilled lives. The result has been better productivity and lower healthcare costs for both the staff and the employer.

60 Day Moneyback Guarantee!

Free Shipping & Handling! No Sales Tax!

All orders are shipped within 1-2 business days and we offer free 5-7 day shipping! First time orders are covered under our 60-day money back guarantee. If you aren't satisfied with your purchase, simply contact us for a return authorization.

Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Replied to 28% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Helps metabolism!

1 March 2024
GOLO logo

Reply from GOLO

Hi Robin!
Thank you for taking the time to share your success with GOLO!!! We are thrilled to hear that you are pleased with our plan and feel that it has supported your weight loss!!

Jamie, GOLO Life Coach, CPC

Rated 1 out of 5 stars

Scam product

Scam product. They do not believe enough in their products to honor a refund on all orders, just your first. I purchased a 30 day supply and it did not work, so I placed another order and it still did nothing. I wrote to them regarding getting a refund and was told they only give refunds on your fist order only. This is what they wrote me back
Hello,

GOLO comes with a 60 day money back guarantee on your first order of a product only. Since your most recent order is not the first of this product, you are unfortunately no longer eligible for a return. We offer all our customers free support and would be happy to see if we can review how you have been following the plan and make suggestions to get you on the right track. If you would like to take us up on this offer, please reply to this email.

Thank you,

GOLO Customer Support

I never ordered 6 times from your company. This too is false. Yes I did ordered in 2021 and returned it because I decided to try something else. Again, you should honor all order's for refunds if you truly believe in your products. They do no work on all people

25 May 2024
Unprompted review
GOLO logo

Reply from GOLO

Hi Deborah,
I am sorry that you are unhappy with your GOLO experience. GOLO is proud to offer a 60-day money-back guarantee. Our records indicate that you did receive a full refund on your first order with us from July 2021 and have ordered from us 5 times.

When followed as directed, following the recommended GOLO way of eating and taking Release, customers report seeing results sometime between the 2nd and 4th week. We have found that most of the time, when customers are not seeing results, it is because they are not eating enough or in a way that optimizes weight loss. I am happy to help you and I am sending you an email.

Jamie, GOLO Life Coach, CPC

Rated 1 out of 5 stars

Did not work!

When I read about this it said you could eat what you like and the weight would fall off! That is not true! They then tell you after you have bought the pills you have to go on a keto diet. I have been on them for 2 weeks and have not lost an ounce. I only wanted to lose 10lbs. Another scam. I paid $60 and it did not work!

27 May 2024
Unprompted review
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Reply from GOLO

Hi Gregory,
I am sorry that you did not see the results you were hoping for. The GOLO for Life Plan is not The Keto Diet in that we don’t recommend cutting out food groups or starving yourself to see results. Our message is that you can continue to enjoy the foods you love and see results.

When followed as directed, following the GOLO for Life Plan and taking Release, our customers report that they start seeing weight loss somewhere between the 2nd and the 4th week with an average loss of 1-2 lbs. Keep in mind that there are many things that can influence the number on the scale, and some will lose inches before pounds.

GOLO is not a quick fix, fad diet; instead, it works to help get your metabolism back into balance so you can lose weight effectively. Depending on past dieting efforts, your age, medications or medical issues or hormones, it may take a bit of time to get everything back into balance. But that balance is the key to losing, getting healthy and maintaining your loss long term. Some ways to know that the plan is starting to work for you is if you have more energy and/or are sleeping better. If you only tried this for two weeks, that likely was not enough time.

GOLO is proud to offer a 60 day money back guarantee. To find out if are eligible, please email me at help@golo.com

Jamie, GOLO Life Coach, CPC

Rated 1 out of 5 stars

Ordered this was free just pay for…

Ordered this was free just pay for shipping 5.99 then they started calling me from their billing department saying I owed them but I never agreed to pay anything except the original shipping fee have been calling me for months it did not work, looks like they trying the free offer then just bill you hoping you will pay not me terrible experience not reccomend.

19 May 2024
Unprompted review
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Reply from GOLO

HI Danny, I am sorry you are having this problem; however, it seems that you are referring to another company and product. GOLO has never had an offer like this, and we do not have a billing dept that calls customers.

If you have any questions, please email me at help@golo.com

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

GOLO

I was 216 pounds and 5”8 I was severely overweight. I was depressed, anxious all of the time, and even suicidal at times because of my weight and looks. I took GOLO for about 2-3 months and lost 50 pounds! :) I’m so happy that I lost 50 pounds! I’m now 5”10 and 166 pounds and I’m trying to get down to 140! I’m so incredibly satisfied with my GOLO experience! Thank you so much GOLO!!!

2 January 2024
Unprompted review
GOLO logo

Reply from GOLO

Hi Logan!
This is amazing! We are so thrilled for you!! Thank you for sharing your experience with us! Keep up the great work!!

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

I have lost more than 40 pounds since…

I have lost more than 40 pounds since starting Golo
The last 2 months has been difficult - not loosing like I was.but I feel so much better. I’m able to hit the gym 3 days a week, ride my bike in between workouts and have way more energy to enjoy my retirement and time with my grandchildren!
My ultimate goal is another 40 pounds so i shall just keep trying!

10 May 2024
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Reply from GOLO

Hi Vicki!
Wow! Congratulations!! We are so excited for you! You are doing amazing!! It sounds like you may have hit a plateau which is very common especially when you have lost a significant amount of weight. We have some great ideas for moving past a plateau. I will email you directly with this information.

Thank you so much for sharing your success! We really appreciate it!

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

I’ve tried other products, GOLO actually works

I’ve tried other products before but this one is the only one that actually works. I’ve been using it now for 8 months and I’ve lost a few pounds, I’m losing inches, my clothes are fitting better, not as tight. I eat better, my skin is more firm. My outlook on life is very good. I owe it all to GOLO Thank you

9 May 2024
GOLO logo

Reply from GOLO

Hi Joyce!
It sounds like you are doing amazing and creating some long lasting changes in your life! Slow and steady wins the race and you are on your way! We are excited that you are losing pounds and inches as well as eating better and feeling more positive! Thank you for taking the time to share your experience!

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

All Natural Ingredients

This product has made me lose over 20 lbs in an year. The only reason I knew it would work is they use the same lab as the company I am a distributor for.

9 May 2023
Unprompted review
GOLO logo

Reply from GOLO

Hi Cathy!
Congratulations on your weight loss! That is awesome!! We are glad that you trusted the quality of our plan and gave it a try!! Thank you for sharing this with us!

Jamie, GOLO Life Coach, CPC

Rated 3 out of 5 stars

Meals too salty for those on low salt

Meals too salty for those on low salt
530 mg sodium in the beef meal

6 May 2024
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Reply from GOLO

Hi Gloria,
Reviewing the sodium content is always a good idea when purchasing a prepared food product. Per the USDA - a “dash” of salt (0.4g) contains 155mg of sodium. So, if you add 2-3 dashes of salt to a dish, you will end up with anywhere from 310-465mg of sodium for that meal. As a comparison, ½ tsp of salt contains 1,162.5mg of sodium.

The CDC recommends, “When buying prepared meals, look for those with less than 600 mg of sodium per meal”, which is the upper limit set by the FDA for a meal or main dish to be labeled “healthy.”

As you can see, the GOLO Foods Beef Blend contains less than the upper limit set by the FDA for healthy meals. However, if you are concerned with the sodium content, you can always divide each serving into two meals rather than eating the full amount in one sitting.

If you have any questions, please email me at help@golo.com

Jamie, GOLO Life Coach, CPC

Rated 1 out of 5 stars

I have gained 5 pounds since I started…

I have gained 5 pounds since I started in October so it's not working.

8 May 2024
GOLO logo

Reply from GOLO

Hi Patricia,
I am sorry that you are unhappy with your experience with GOLO. When followed as directed, our customers report that they start seeing weight loss somewhere between the 2nd and the 4th week with an average loss of 1-2 lbs. Keep in mind that there are many things that can influence the number on the scale, and some will lose inches before pounds. Without knowing more about whether you followed the GOLO eating recommendations, I can’t speculate why you did not see results. We have found that many not seeing results, are not eating enough or in a way that optimizes weight loss.

I am happy to help you figure out why you are not seeing the results you want. I am sending you an email to offer my support.

Jamie, GOLO Life Coach, CPC

Rated 1 out of 5 stars

Disappointment

My wife is a long term customer of GoLo and was travelling to sister in NYC. Forgot to grab the package so ordered another for home thinking (like any company) I could just have my sister return the unopened package once they sent return label. Customer service says their return policy is ONLY for first time. Anyways just had my sister ship to me (a few bucks) but told GoLo they had lost a loyal customer. From my point of view any company that does not allow returns of ANY purchase (especially previous customers) deserves no respect. Expect it is a sign that generally the product is crap so returns after multiple month use / failure prevents keeping the stooge's cash. Dont be a stooge - AVOID. This review is my way of letting the world know the company's lousy quality (as I told them after my disappointment to my refund request). Hope others read and put these sharks out of business. Many better places to be found.

6 May 2024
Unprompted review
GOLO logo

Reply from GOLO

Dear Jonathan,
I am sorry for any confusion. Because you have two different accounts in our system and have placed several orders using three different addresses in three different states. It took us some time to put all of the pieces together.

Our return policy allows returns on first time orders only. We are reaching out to you directly to discuss this further.

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

Customer service oriented.

Very prompt with your shipments.

26 April 2024
GOLO logo

Reply from GOLO

Hi Lenore!
We are happy to hear that you are getting your orders quickly! Thank you for taking the time to share your experience with us!! It is much appreciated!

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

Easy way to lose weight

I saw your add on TV and just thought it was not worth doing at the time because I’m older and have a lot of health problems But the more I thought about it I wanted to try When I got all the information it looked easy I have been doing pretty good I made it through Christmas and Thankgiving baby shower and so far I lost around 25 lbs and feel much better I have strayed sometimes but the next day So far it’s still working

10 October 2023
GOLO logo

Reply from GOLO

Hi Mary!!
Congratulations on your 25 lbs!! That is very exciting! We love that you decided to give GOLO a try and that you found it easy! It sounds like you have done a great job of creating a healthy and sustainable lifestyle!!

Jamie, GOLO Life Coach, CPC

Rated 4 out of 5 stars

There is three of us taking this and I…

There is three of us taking this and I see and feel good about it but my husband and mother have not seen any changes yet, I told them to give it time, it takes at least a year for some people so we’ll see.
Thanks!

3 October 2023
GOLO logo

Reply from GOLO

Hi Dianna!!
We are so happy that you are seeing results!! That is awesome! When followed as directed our customers report that they start seeing weight loss somewhere between the 2nd and the 4th week with an average loss of 1-2 lbs. Keep in mind that there are many things that can influence the number on the scale, and some will lose inches before pounds.

We recommend for best results to follow the GOLO for Life Plan that came with your first order. We have found that many who are not seeing results are not eating enough or in a way that optimizes weight loss. I am happy to help your husband and mother. You can reach me at help@golo.com

Jamie, GOLO Life Coach, CPC

Rated 4 out of 5 stars

Doing better

I am reminded to eat right and use the pill to help me eat less.

3 May 2024
GOLO logo

Reply from GOLO

Hi Teresa!
Thank you so much for your feedback! We are happy to hear that you are creating a healthier lifestyle with GOLO!!

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

A product that actually works extremely well

I bought a 3 month supply of Golo Realease, because a former co-worker of my wife had used the product with success. I had let the product sit for couple months before I decided to get serious about dropping some weigh since I was coming up on my 69th birthday. The day after Thanksgiving when I started I weighted 223 lbs, as of today I am down to 164 lbs. I was amazed I was able to drop this much weight at my age. I’m extremely happy with the results I have achieved with Golo Realease. THANK YOU GOLO

27 November 2023
Unprompted review
GOLO logo

Reply from GOLO

Hi Bill!!!
Wow!!! That is incredible!! Congratulations! We couldn't be happier for you! Thank you so much for sharing this with us!! Please email me at help@golo.com I would love to know more about your weight loss journey!

Jamie, GOLO Life Coach, CPC

Rated 5 out of 5 stars

Change nighttime habits

Since beginning using the product in January, I believe that the Release is helping me overcome poor eating habits but it’s still a work in progress.

1 January 2024
GOLO logo

Reply from GOLO

Hi Sandra!
It sounds like you are on your way!! Congratulations! Old habits take time to overcome, but you are doing it!!! Bravo!! We can't wait to see you reach your goal!

Jamie, GOLO Life Coach, CPC

Rated 3 out of 5 stars

I still have problems with what I can…

I still have problems with what I can eat. It’s just not clear to me. I like the way sugar cravings are no longer exist.

1 April 2024
GOLO logo

Reply from GOLO

Hi Sharon!
We love that your sugar cravings are gone! That is great news!!

I am going to email you so that I can help you with how to follow the plan. I am happy to help!!!

Jamie

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