While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely bad experience with Gomez.

Extremely bad experience with Gomez.
They first sent me the wrong item. After I returned it properly, they never refunded my money, even though they received the return. Since then, I’ve been trying to contact them — no response to emails or messages. Very unprofessional and disappointing. I wouldn’t recommend this store to anyone!

9 July 2025
Unprompted review
Rated 1 out of 5 stars

three items are missing for a total of 471€

hi! two orders are missing three items. the site is not responsible. I buy a huge amount of products every week, I used to be satisfied with the site, now I'm disappointed.
the first order number is 23612459 - 2 items are missing-
PREMIATA SHOES - ERIC | WITH AN ADDITIONAL FIELD

43, Grigio, Quantity: 1
€215.99

BOSS BLACK - CIABATTE ARYE (CIABATTE ARYEH_SLID_NPCMLG)

43, Graphite, Quantity: 1
€39.99

The second solution 23675814 does not include PREMIATA SHOES - ERIC | WITH AN ADDITIONAL FIELD

42, Blue Marine, Quantity: 1
€215.99

Give me my money back! There are $471.97 worth of missing items

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! My order number 20482821 suit arrived without pants! Package was opened! I did not get my money back! Horribly bad experience! Give me my money back or at least 50% of the cost!

5 December 2024
Unprompted review
Show reviews in all languages. (6 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look