gomi Reviews 

148
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

My power bank stopped working, I emailed twice but had no reply despite the lifetime warranty. A lot of money to lose,hoping they will reach out to resolve it after this review

Rated 5 out of 5 stars

Love my new Power Bank. Distinctive Design and four real screws (not obscure security screws) to allow it to be taken apart for repair. Mine is the UK assembled version and it seems to support all the... See more

Rated 5 out of 5 stars

Amazingly simple product is the gomi powerBank! 2 usb sockets and a power button in a choose-your-own-artistic-pattern (unique) deep sealed case. Includes a power-level led indicator. And from recy... See more

Rated 5 out of 5 stars

I'm a renewable energy lawyer based in New York. I spend much of my professional time worrying about/bemoaning the carbon footprint of battery manufacturing. Gomi therefore instantly had my attention.... See more

Company details

  1. Electronics manufacturer
  2. Electronics store
  3. Hi-fi shop
  4. Home audio shop

Written by the company

gomi make sustainable tech products with design at their very heart. Their unique Bluetooth speakers and power banks are all powered by fully-tested repurposed e-bike batteries, and their eye-catching designs are handmade in the UK from recycled plastic bags. All their products are built to last and come with 'repairs for life' for every customer. See more at https://gomi.design/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

148 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(148)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Intelligently Upcycled

This is my first experience buying up cycled electronics! And it’s incredibly refreshing!
As an environmentalist, I am fully aware of batteries’ dark side and being able to give new life to old batteries in incredible!
And the design includes “non-recyclable” plastics which is even better!!! I still don’t understand why can’t we melt & remould most of the plastic we throw out. So this is amazing.
But the best part was the customer service. My order was going to get delayed, so I asked if it can then be held while I went to work abroad. To which Gomi said “sure, no problem”. They checked back with me to make sure I was still away about a month before I was due home and then once I was home. My power pack arrived safely when it was supposed to in fully recyclable packaging and no plastic in sight (except for the recycled one used to make it).
And the design is gorgeous!!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Sustainable

Sustainable, useful and pretty. Does what it's supposed to do. It arrived beautifully boxed and not in plastic. A win for me.

1 May 2024
Rated 5 out of 5 stars

Great Product and Great Customer Care

Great Product and Great Customer Care!
I’m so pleased with my Gomi charger and it’s great to be able to support a small British company who are keen on recycling plastics and upcycling e-bike batteries for a new life.
The marbling design - I have Midnight - is great and the feel, look and function of the pack is spot on.
I initially ordered a pack that had some scratches on it so I asked to send it back. The Gomi team were really quick to reply and offer me a positive solution of replacement which I am pleased I did.
I had a free returns label so it could not have been easier.
The replacement battery pack came a day and a half later! That’s impressive customer service.
Thank you Gomi and well done for creating such a great product.

2 July 2024
Unprompted review
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Reply from gomi

Thank you for your review Edward. It was a pleasure to speak with you and I am glad that we could quickly resolve the issue you had with the first product we sent you. That was our mistake, and I am glad that you are happy with the resolution and the replacement power bank.

Rated 4 out of 5 stars

Nice looking unit but imperfect finish.…

Nice looking unit but the marbling is not as sharp as pictured on the website plus it has some imperfections in the surface.

The power bank is heavy and feels substantial.

10 June 2024
gomi logo

Reply from gomi

Hi there Julian, thank you for your review. If you would like us to swap your powerbank for a cleaner marbled pattern, please contact us at hi@gomi.design and we will arrange this immediately.

As we use recycled plastics and then hand melt, press and combine them we get a randomised pattern on every power bank, so if the pattern that was on yours was not perfect for you, we would be happy to exchange it for free. Please let us know.

Rated 5 out of 5 stars

Love my Gomi powerbank

Love my Gomi powerbank! I can’t tell you exactly how many charges you get out of a fully charged Gomi as haven’t used it much yet. However, it does charge my phone very well and it seems to keep charging it for quite some time. The Gomi came with a universal USB-C cable which I haven’t used yet at as my I-phone is not a recent model.
It is more expensive than other brands, but I love the fact that it’s locally made, reusing e-bike batteries, recycled plastic and that I can send it in to be repaired, or for the batteries to be replaced if they were starting to fail. I also love that my favourite colour teal is included in one of their marble effect color mixes.
I ordered my Gomi fairly last minute as I needed a powerbank for a trip abroa. I left it until 3 working days before I was due to fly. The Gomi Team assured me that it would arrive on time and it did! Very friendly contact by the Gomi Team. I would definitely recommend this company and their product!

22 June 2024
Unprompted review
gomi logo

Reply from gomi

Thank you, it was a pleasure to speak with you

Rated 5 out of 5 stars

An awesome upcycled product

Working in the waste and recovery sector, I am always on the lookout for great sustainable products.
Especially great, sustainable products that are cool, effective and made in the UK.
My Gomi powerbank ticks all those boxes.
It's not just a great upcycled product. It's a great product.
I bloody love it!

3 June 2024
Unprompted review
gomi logo

Reply from gomi

Thank you Jonathan. Always great to speak with others in the waste and recovery sector! Thanks for your kind words

Rated 5 out of 5 stars

An EXCELLENT buy! Stylish with superb aftercare

I’ve had mine for a few months now and it was an EXCELLENT buy. Really stylish & compact. The aftercare I received from the guys was outstanding.
Thanks once again 🙏🏼

30 April 2024
Unprompted review
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Reply from gomi

Thank you, thank you for coming back to leave us this review. It means a lot to us

Rated 5 out of 5 stars

Great product

Great product, looks awesome!
And friendly customer service, too.

21 May 2024
gomi logo

Reply from gomi

Thank you Rod, we are glad you love your gomi power bank

Rated 5 out of 5 stars

Great Power bank

I’ve had the power bank now for a couple of months and I can’t find anything to complain about. It provides at least 3 good charges for my iPhone pro and sometimes more and it can easily power up my iPad. It’s well made and robust and of course repairable. Being made in the uk is a big plus for me. Communication from the guys at Gomi was also top notch . Will be buying another one soon

10 April 2024
gomi logo

Reply from gomi

Thank you for your review. Just what we like to hear!

Rated 5 out of 5 stars

Love love love this

Love love love this beautiful necessity. It was even ready charged. Great to buy something that is way better than anything else on the market.

30 April 2024
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Reply from gomi

Thank for your kind words! We hope you continue to enjoy your gomi product for a long long time

Rated 5 out of 5 stars

Beauty + Power + Sustainability

When you combine beauty, power, and sustainability together you get GOMI! I am so excited to rethink and reuse power in a more socially conscious way with a design element that allows me to brag about my power bank choice.

10 May 2024
Unprompted review
gomi logo

Reply from gomi

What a great review to receive. Thank you for sharing, Danny!

Rated 5 out of 5 stars

Brilliant company

Brilliant company, amazing sustainable products. Love my powerbank, unfortunately there was an issue with mine but ultra fast support, repair and return - extremely impressed!

10 April 2024
gomi logo

Reply from gomi

Thanks for your review. We are sorry that there was an issue, but I'm glad we could sort it all out quickly!

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