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See what reviewers are saying
James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
Hasn’t replied to negative reviews
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Totnes Store....
Totnes Store....
Leigh and Peter give excellent customer service. Their advice and help is so professional. They are highly recommended. I have been a customer at Go Mobile, Totnes, for 20 years, and have always been impressed with the standard of service.
Tranfered my account at your Totnes…
Tranfered my account at your Totnes branch,the service was brilliant, first class.I will recommend them when ever possible.
New phone, perfectly explained
Both staff there at 3pm, 6/12/19 were wonderful. They explained everything thoroughly and gave me all the details needed, with excellent interpersonal skills and patience.
Fantastic Service
We use the Frome shop where we always receive a fantastic service - always helpful and no hard sell - they genuinely find out your needs and match the best deal and phone. Thank you
I bought my first smartphone from Go mobile in Sidmouth
I bought my first smartphone from Gomobile in Sidmouth. I was rather confused but Cesar was most patient and helped me considerably. I would always go back to him at Gomobile for any mobile business. He is a great ambassador for his company.
Nick in Frome
today in Frome Nick worked tirelessly for 1.5 hours sorting
out a problem with my account. Superbe
Big thanks to Nick at GoMobile in Frome
Big thank you to Nick at GoMobile in Frome, Somerset. Yesterday, Nick, and his colleague, Mark, went the extra mile for me, getting me set-up with a new mobile and a much better business tariff. There was no hard sell, and a real focus on what I need from my business mobile. They were knowledgeable, efficient, and thorough, giving particular attention to the proper transfer of my 'old' phone records etc to the new mobile, and also making sure that I would have service continuity at the point of transfer. Nick double-checked the new tariff that will apply to me, and made several 'test' calls (email and text) to my new mobile to check that everything was working properly. It was a thoroughly enjoyable experience, and Nick even telephoned me today, 24 hours later, just to check that my new mobile was fully operational. First class service. Thank you.
Excellent Service
Paul was very knowledgeable, helpful and friendly.
I was having problems getting my photos across to my new phone and he sorted it out, also ordered a new case and said I could trade in my old phone.
When our business phone's contracts come towards the end I will go to Paul at GoMobile Driffield as I was so impressed with the service.
Used Go Mobile by accident over 4yrs…
Used Go Mobile by accident over 4yrs ago, wouldn't go anywhere else now. The service is brilliant, Olie was outstanding. Considering i had to go bck in more than once because i couldn't work out some areas of the phone he took time and trouble to show me, nothing was too much trouble. No hard sell, i got exactly what i had asked for in a phone. Lovely lad!
Sorry for delay
Sorry for delay, Id mislaid the business card and only just found it again. Ive been going to my local branch of Go Mobile for years, they are always approachable and happy to help which is more than can be said for other stores Iv been to in years gone by, they are able to answer any questions I have at the time and if I have any queries at a later date I can go in again and they will happily answer and help as they can.
Araya Kudus
I found your service helpful and you did great job
Frome store
I wouldn't go anywhere else
I wouldn't go anywhere else, Go Mobile alway's give you the best unbiased deals that meet your requirement
The staff couldn't be more helpful…
The staff couldn't be more helpful and friendly.
Got the deal I wanted with plenty of…
Got the deal I wanted with plenty of support and advice with my new handset. Very happy
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