My wife bought a kettle for £3 via a FB…
My wife bought a kettle for £3 via a FB ad. It never arrived, she got one email from Goneplus saying welcome but never gave it another thought. This was in February this year. They have been taking 24.99 every 2 weeks since and upped it to 29.99 start of October.£ 547 quid in total. Goneplus say that the email address is not registered with them so they can't do anything. Bank not helping either. Shocking company ripping people off. They have no right to do this, I've read their terms and conditions, nothing about amount or frequency of subscription fees. My wife has never logged in and never received any confirmation of purchase.





