Unreliable and Unprofessional Communication Across Departments
I had a very disappointing experience during the recruitment process.
Communication was inconsistent across multiple departments, including housekeeping, entertainment, and recruitment. Key details about the role were unclear from the beginning — including the exact position and even the destination.
Information seemed to change depending on who I spoke to. After initial discussions, the role was later presented differently by a manager, with unclear responsibilities and expectations. This lack of consistency made it difficult to understand what the job actually involved.
I also noticed that some of the names appearing in recent 5-star reviews match individuals I personally talked with during this process.
Overall, the process felt disorganised and unprofessional. I decided not to proceed with signing the contract, and based on my experience, I would not recommend working with this company.
There is no option to reply, so I am going to do it here.
I am going to say what actually happened, and then let the people decide if they want to work with your company or not.
I was considered for an entertainment position, yes, but after talking to 3 different people from that department, where all of them were saying different things about the role, the destination, the requirements and the starting date, with incredibly inconsistent communication, and no clear facts, I was offered the chance to work with housekeeping instead.
After being explained vaguely what the role was about, basic housekeeping, and being told they have a role for me, I just need to send my CV again, I sent my CV again. Then it was radio silence, even though my supposed starting date was only days away.
I got a call today, on the day I was supposed to be starting already, asking if I can start in the next couple of days.
I explained why i would not be moving forward with the contract, and wished them good luck in the future.
So my recruitment process was not discontinued, at least not according to the call I got. If it was, and i still got a call, that just proves the miscommunication between your departments.
Trying to blame the people who leave bad reviews instead of fixing the issues with your company shows people more than the bad reviews will ever do.
I am wishing you success in your future management as well!
Reply from Good Time International
Thank you for your review.
We would like to clarify that your profile was initially considered for an entertainment position. After evaluation, it became clear that you were not a suitable fit for this role, and alternative positions were suggested accordingly.
Following a final internal review, our management team determined that your profile does not match our current requirements. As a result, the recruitment process was discontinued. This is a standard and professional practice in recruitment and ensures that only suitable candidates are placed in roles where they can perform successfully.
We strongly disagree with the claim that this reflects unprofessionalism. On the contrary, making clear decisions based on candidate suitability is part of maintaining professional standards.
Your comments regarding inconsistency and assumptions about reviews are not accurate and do not reflect our internal processes.
We wish you success in your future opportunities.
Kind regards,
Good Time International Team
